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Assisted Living

Country Meadows of West Shore

Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.

4905 East Trindle Road, Mechanicsburg, PA 17050180 bedsLicensed & Active
Google rating
4.6/5

based on 46 Google reviews

5
4
3
2
1

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What this means for your family

This facility is an excellent choice for families seeking a high level of emotional support and active engagement for their loved ones. The staff's ability to manage transitions between care levels is a standout feature. While the reviews are overwhelmingly positive, always verify that the specific level of care your loved one needs is currently available in their preferred wing.

Google Reviews

Google Reviews

46 reviews analyzed
Families can expect a highly compassionate environment where staff members are frequently praised for treating residents like family. The facility excels in managing transitions between care levels, such as moving from Independent Living to Personal Care or Memory Care, and offers robust activity programs that keep residents engaged.

Quality Themes

Tap a score for details
Food9.0Staff10.0Clean9.0Activities9.0MedsN/AMemory10.0Comms10.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Smooth transitions between care levels
  • Engaging social activities and outings
  • Exceptional family communication
  • Clean and well-maintained environment

Rating Trends

Tap a year to see what changed

2344.72021(3)5.02022(2)4.92023(9)5.02024(3)5.02025(8)4.82026(5)

Distribution

5
27
4
3
3
0
2
0
1
0

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1We've heard wonderful things about how much the staff cares for the residents here; how do you ensure that same level of personal attention is maintained as the community grows?
  • 2It's great to see how much you value feedback from families; how does the management team typically use resident or family input to improve daily operations?
  • 3Could you tell us more about the different types of social outings and group activities available to keep residents engaged with the local West Shore community?
  • 4As our needs change, how does the facility manage the transition process if a resident requires a different level of care within the community?
  • 5What is the protocol for handling medical emergencies or urgent care needs during the overnight hours?
  • 6We noticed the facility is very well-maintained; what are your daily routines for ensuring the common areas and resident rooms stay clean and comfortable?

Personalized based on this facility's data


Key Review Excerpts

The nurses and all of the staff are so kind and caring. They took such great care of our mom.

Family of a resident · 2026★★★★★

The communication was incredible (even texting me a pic to even show how happy she was) throughout the stay; my MIL felt welcomed immediately and was thoroughly satisfied with her stay.

Family of a respite stay resident · 2023★★★★★

My mother was in the memory care unit for almost 2 years until she passed away. The staff was very loving and caring to my mother. All of my questions were answered in a timely manner.

Memory care family member · 2023★★★★★
Source: 46 Google reviews

State Inspection History

State Inspections

Source: PA State Licensing Agency

13total
8deficiencies

Key Findings

Between 2020 and 2026, Country Meadows of West Shore underwent 13 inspections, resulting in 9 clean reports and 8 instances of violations. Documented findings included issues regarding administrative record-keeping, medication labeling, and the timely reporting of certain incidents.

Feb 19, 2026Routine
severe2600.15a

An allegation of resident abuse was not reported to the local area agency on aging.

severe2600.16c

The facility failed to report an incident of alleged abuse to the Department's regional office or complaint hotline within 24 hours.

minor2600.17

Resident personal information, including date of birth and vitals, was left unlocked and accessible on an unattended laptop.

Aug 26, 2025Routine
minor2600.19.e

Approved waivers for staff education were not posted in a conspicuous and public place within the home.

minor2600.81.a

A physician-ordered bedside mobility device had not been installed on a resident's bed as of 8/27/25.

minor2600.132.c

Fire drill records failed to include the total number of residents evacuated, only documenting those evacuated from the simulated fire area.

Aug 13, 2024Routine
minor2600.184.a

A pharmacy label for a resident's insulin medication still indicated an outdated dosage of 40 units despite a change to 47 units.

Mar 5, 2024Routine
CleanReport

No deficiencies found during this inspection.

Dec 1, 2021Routine
minor2600.91

Emergency telephone numbers for the nearest hospital and fire department were not posted on or by the telephones in the bedrooms of Residents 1, 2, and 3.

May 13, 2021Other
CleanReport

No deficiencies found during this inspection.

May 22, 2020Routine
CleanReport

No deficiencies found during this inspection.

Jul 17, 2019Routine
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Country Meadows of West Shore LLC

Organization Type

for profit

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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