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Nursing Home Investigative

Vibra Rehabilitation Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

707 Sheperdstown Rd, Mechanicsburg, PA 1705548 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.7/5

based on 79 Google reviews

5
4
3
2
1

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1/ 10
low Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Above-median deficiencies (10 vs median 8.0)

Above average in PA · Meets national RN staffing standard · Above recommended total nurse staffing · No penalties on record

Source: Medicare data

What this means for your family

Vibra Rehabilitation Center offers a clean, modern environment with a strong therapy department that many families find effective for recovery. However, the recurring reports of significant delays in call bell response times and medication management are critical concerns. If you choose this facility, ensure you have a plan for frequent family check-ins to advocate for your loved one's immediate needs.

Google Reviews

Google Reviews

79 reviews on Google
Vibra Rehabilitation Center receives highly polarized reviews, with many families praising the facility's modern, clean environment and effective physical therapy programs. However, a significant number of reviewers report serious concerns regarding chronic understaffing, long wait times for call bells, and inconsistent medication management. While some patients report excellent, compassionate care, others describe a lack of empathy and poor communication from administrative and nursing staff.

Quality Themes

Tap a score for details
Food8.0Staff4.0Clean9.0Activities7.0Meds2.0Memory6.0Comms3.0ValueN/A

Strengths

  • Modern, clean, and well-maintained facility
  • Effective physical and occupational therapy programs
  • Compassionate end-of-life and comfort care
  • Welcoming and professional therapy staff

Concerns

  • Excessive wait times for call bells and assistance (mentioned by 12 reviewers)
  • Inconsistent or delayed medication administration (mentioned by 8 reviewers)
  • Poor communication from administration and lack of updates to family (mentioned by 5 reviewers)
  • Understaffing, particularly on nights and weekends (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'16(2)'18(5)'20(7)'22(12)'24(16)'26(10)

Distribution · 83 analyzed

5
50
4
6
3
1
2
3
1
23

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed the facility is quite modern and well-maintained; how do you ensure that same level of attention is applied to the daily care and responsiveness of the staff?
  • 2Given that physical and occupational therapy are such strong points here, how do you integrate those programs into the daily routine for residents who are not in active therapy sessions?
  • 3What is your current protocol for ensuring that medication administration is timely and accurately tracked throughout the day and night?
  • 4I see that communication is a priority for your team; what is the standard process for updating families on a resident's status or any changes in their care plan?
  • 5When a resident uses their call bell, what is your internal goal for response time, and how do you ensure that coverage remains consistent during night and weekend shifts?
  • 6Since you actively engage with feedback online, how do you use that input from families to make tangible improvements to the quality of life and care within the facility?

Personalized based on this facility's data


Key Review Excerpts

The facility itself is beautiful, clean, and well-maintained, with plenty of windows for natural light. Patient rooms are spacious and thoughtfully designed.

Rehab patient's family · 2026★★★☆☆

My mother was transferred to this facility at 10am and at 615pm still nothing for pain. When questioned I was told pharmacy hadn’t delivered meds. Unacceptable.

Rehab patient's family · 2023☆☆☆☆

The nursing staff was great, but the administration side lacking in calling you back

Rehab patient's family · 2025★★★★
Source: 79 Google reviews

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 3 measures

Medicare Rating
5/ 5
Better Than Avg

3

measures

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility97.5%
Better than Avg
Here
97.5%
US
81.8%
PA
69.2%
Cumberland
70.8%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility96.5%
Better than Avg
Here
96.5%
US
79.8%
PA
68.7%
Cumberland
70.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.9%
Better than Avg
Here
0.9%
US
1.6%
PA
1.4%
Cumberland
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
Near state avg (10.1)
3 complaint-triggered

Families have filed complaints that led to citations for abuse prevention and treatment quality, signaling serious concerns about resident safety and care standards. The facility shows recurring problems across five key areas: abuse prevention policies, staff training for nursing aides, resident assessment and care planning, medication management, and infection control. While all deficiencies have correction dates, the pattern of repeated issues with fundamental care areas like abuse prevention and staff competency suggests ongoing challenges with maintaining consistent quality standards.

Aug 28, 2025Routine
11
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0607Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0837Potential for harm · PatternCorrected

Administration Deficiencies

Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

0868Potential for harm · PatternCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0637Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0808Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

0947Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Jan 30, 2025Complaint
1
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Sep 19, 2024Routine
10
0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0623Potential for harm · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0730Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0131Potential for harm · PatternCorrected

Construction Deficiencies

Meet requirements for sections of health care facilities separated by fire resistive construction.

0355Potential for harm · PatternCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0577Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0947Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0291Minimal · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

Jan 4, 2024Complaint
2
0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Oct 5, 2023Routine
13
0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0161Potential for harm · PatternCorrected

Construction Deficiencies

Use approved construction type or materials.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0637Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0947Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Vibra Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

Vibra Healthcare

Chain Size

3 facilities nationwide

Chain avg rating: 3.3/5 · Rank 2 of 3

Ownership & Management

Owners

Mechanicsburg Senior Care Holdings Lp

Owner · Organization

100%

Mrec, LLC

Owner (parent company) · Organization

Beaver, Michael

Owner (parent company)

14%

Fegan, Clint

Owner (parent company)

5%

Hauck, David

Owner (parent company)

13%

Hollinger, Brad

Owner (parent company)

41%

Kovacs, Paul

Owner (parent company)

7%

Key personnel

Mid Penn Bank5% or Greater Security InterestReese, RalphW-2 Managing EmployeeHauck, DavidOfficer / DirectorHollinger, BradOfficer / DirectorHollinger, KellyOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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