Bethany Village Retirement Center
Strong Medicare quality ratings; families often praise beautiful, well-maintained campus and landscaping. Still worth an in-person visit.
based on 45 Google reviews
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What this means for your family
Bethany Village offers an exceptional lifestyle with high-quality amenities and dining that residents clearly enjoy. However, families should be aware of potential administrative challenges; ensure you have clear, written communication regarding discharge plans and medical records if your loved one is there for short-term rehab.
Google Reviews
Google Reviews
45 reviews on Google“Bethany Village is a large, well-maintained retirement community that residents and visitors frequently praise for its beautiful grounds, variety of amenities, and active social environment. While the majority of reviews are highly positive regarding the staff and facilities, some families have reported significant administrative frustrations, particularly regarding communication and discharge planning.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained campus and landscaping
- Abundance of activities and social events
- Multiple on-site dining options
- Friendly and attentive nursing and support staff
Concerns
- Poor administrative communication and discharge planning (mentioned by 2 reviewers)
- Difficulty navigating the large campus due to unclear signage/check-in procedures (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 75 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the size of the campus, what resources or staff assistance are available to help new residents navigate the grounds and find their way to activities?
- 2I understand administrative communication is a priority; what is your standard process for keeping families updated on care plans and discharge planning?
- 3With such a wide variety of social events and dining options, how do you help new residents get integrated into the community and find activities that match their personal interests?
- 4Since the facility has a 4-star staffing rating, how do you ensure that nursing staff are consistently available to provide personalized attention to each of the 69 residents?
- 5Could you walk me through your protocol for medical emergencies and how you coordinate with local hospitals to ensure a smooth transition if a higher level of care is needed?
- 6What steps are you currently taking to address the recent state violations to ensure the highest standard of safety and compliance for your residents?
Personalized based on this facility's data
Key Review Excerpts
“Particulary, give 5 stars to the head evening nurse, Julia whose outstanding cheerful, loving ways and attention to each of her charges was a delight to observe...the way it should be.”
“The administration clearly unconcerned with her well being. Currently are ignoring attempts to retrieve her records and discharge plan. They have completely passed the buck and put it onto the hospital who cannot set up a care plan.”
“Absolutely beautiful!! Multiple restaurants in the buildings, with delicious, reasonably priced food; tons of activities on the bulletin boards, staff is friendly and respectful.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Bethany Village has ongoing issues across three surveys, with recurring problems in food safety and nutrition services appearing in every inspection. Fire safety deficiencies are also persistent, with some uncorrected issues from the most recent December 2024 survey including sprinkler system maintenance and smoke barriers. While most care-related deficiencies have been corrected, families should inquire about current status of fire safety repairs and food service improvements before visiting.
Dec 18, 2025Routine7
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nov 14, 2024Routine6
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Jan 11, 2024Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Ownership & Operations
Who Operates This Facility
Bethany Village Retirement Center
nonprofit
Chain Affiliation
Asbury Communities
7 facilities nationwide
Chain avg rating: 4.1/5 · Rank 5 of 7 (Best)
Ownership & Management
Owners
Asbury Communities INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
45 reviews from families & visitors
Official Website
Visit asbury.org
Medicare data downloads
Original nursing home datasets
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