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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 92 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Juniper Village at Spicewood Summit has a middle-range Medicare overall rating. Strengths include exceptional activities and social programming. Some reviewers note concerns about slow call light response times (mentioned by 3 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Families can expect a highly engaging community known for exceptional activities and a warm, home-like atmosphere. While the nursing and rehab teams receive significant praise for their compassion, recent reviews highlight critical concerns regarding slow call light response times and inconsistent staffing levels on certain shifts.
Quality Themes
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Concerns
Rating Trends
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Distribution · 93 analyzed
The owner relies heavily on a small set of pre-written templates to respond to 5-star reviews, often using the same mission statement and phrasing regardless of the review content. While they do attempt to address the single negative review by providing context about new management, the overall pattern is highly automated.
Personalized based on this facility's data
Key Review Excerpts
“Shelly the Activities Director is top notch!!! She puts her heart and soul into keeping this community fun and active mind, body, and soul.”
“The rehab department also deserves recognition. They work hard to help patients meet their goals, and their positive attitude and professionalism make a re”
“They have a call button to use if you need help, but the average wait time for a response is over an hour. That may be OK for some routine calls, but not for important situations.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 16 measures
7
measures
9
measures
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who fell and were seriously hurt
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaints that triggered 4 deficiency citations, raising concerns about staff competency, medication errors, accident prevention, and infection control. The facility shows recurring problems with food safety and dietary services, appearing in multiple surveys, along with repeated issues in medication management and resident safety. All deficiencies have been corrected according to state records, but the pattern of complaints and recurring food service violations warrants careful consideration during any visit.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Federal Penalties
Fine
Oct 4, 2023
$99,713
Sh Opco Spicewood Springs LLC
for profit
JUNIPER MANAGEMENT LLC
SCOTTIE CASEY
Owners
S-H Forty-Nine Opco Ventures LLC
Owner · Organization
Cp Opco Ventures VI LLC
Owner (parent company) · Organization
Shp Reit I LLC
Owner (parent company) · Organization
Shp Reit I Trs LLC
Owner (parent company) · Organization
Key personnel
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