Juniper Village at Spicewood Summit
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 89 Google reviews
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What this means for your family
This facility is an excellent choice if you prioritize social engagement and a vibrant activity calendar for your loved one. However, if your family member has high-acuity needs requiring frequent assistance, you should specifically investigate their current call-light response times and staffing levels during night and weekend shifts.
Google Reviews
Google Reviews
89 reviews on Google“Families can expect a highly engaging community known for exceptional activities and a warm, home-like atmosphere. While the nursing and rehab teams receive significant praise for their compassion, recent reviews highlight critical concerns regarding slow call light response times and inconsistent staffing levels on certain shifts.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional activities and social programming
- Compassionate and dedicated nursing staff
- Clean and well-maintained facility
- Strong rehabilitation and therapy services
Concerns
- Slow call light response times (mentioned by 3 reviewers)
- Staffing shortages impacting care quality (mentioned by 2 reviewers)
- Inconsistent caregiver professionalism (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 90 analyzed
How They Respond to Reviews
The owner relies heavily on a small set of pre-written templates to respond to 5-star reviews, often using the same mission statement and phrasing regardless of the review content. While they do attempt to address the single negative review by providing context about new management, the overall pattern is highly automated.
Questions for Your Tour
- 1I've heard wonderful things about your social programming; could you tell me more about the types of activities available for residents to stay engaged?
- 2Since we want to ensure our loved one is always attended to, what is your process for managing call light responses during busy shifts?
- 3How do you ensure consistent, high-quality care from your caregivers during periods when the facility might be short-staffed?
- 4In the event of a medical emergency during the night, what is the protocol for getting immediate physician or nursing assistance?
- 5We noticed you are very active in responding to community feedback; how does the management team use resident and family input to improve daily operations?
- 6Could you describe how the rehabilitation and therapy services are integrated into a resident's daily routine?
Personalized based on this facility's data
Key Review Excerpts
“Shelly the Activities Director is top notch!!! She puts her heart and soul into keeping this community fun and active mind, body, and soul.”
“The rehab department also deserves recognition. They work hard to help patients meet their goals, and their positive attitude and professionalism make a re”
“They have a call button to use if you need help, but the average wait time for a response is over an hour. That may be OK for some routine calls, but not for important situations.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
5
measures
9
measures
2
measures
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents needing more daily help over time
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who fell and were seriously hurt
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that triggered 4 deficiency citations, raising concerns about staff competency, medication errors, accident prevention, and infection control. The facility shows recurring problems with food safety and dietary services, appearing in multiple surveys, along with repeated issues in medication management and resident safety. All deficiencies have been corrected according to state records, but the pattern of complaints and recurring food service violations warrants careful consideration during any visit.
May 7, 2025Routine5
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
May 7, 2024Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 13, 2024Routine1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Oct 4, 2023Complaint2
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Jan 20, 2023Routine2
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Federal Penalties
Fine
Oct 4, 2023
$99,713
Ownership & Operations
Who Operates This Facility
Sh Opco Spicewood Springs LLC
for profit
JUNIPER MANAGEMENT LLC
SCOTTIE CASEY
Ownership & Management
Owners
S-H Forty-Nine Opco Ventures LLC
Owner · Organization
Cp Opco Ventures VI LLC
Owner (parent company) · Organization
Shp Reit I LLC
Owner (parent company) · Organization
Shp Reit I Trs LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
89 reviews from families & visitors
Official Website
Visit sageparkseniorliving.com
Medicare data downloads
Original nursing home datasets
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