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Nursing HomeMedicaid Top Rated

Continuous Care Center Wheeling Hospital

Strong Medicare quality ratings; families often praise compassionate and friendly nursing staff. Still worth an in-person visit.

236 Hullihen Place, Wheeling, WV 26003144 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 15 Google reviews

5
4
3
2
1
Continuous Care Center Wheeling Hospital Nursing Home in Wheeling, WV — Street View
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What this means for your family

The facility is highly regarded for its compassionate staff and secure, clean environment, making it a strong candidate for long-term care. While reviews are overwhelmingly positive, families should be aware of the limited parking on-site when planning visits.

Google Reviews

Google Reviews

15 reviews on Google
The Continuous Care Center at Wheeling Hospital is consistently praised for its compassionate, friendly staff and engaging activities for residents. Families appreciate the clean, secure environment and the availability of amenities like an attached chapel, though some reviewers have noted limited parking.

Quality Themes

Tap a score for details
FoodN/AStaff10.0Clean9.0Activities9.0MedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Compassionate and friendly nursing staff
  • Engaging resident activities
  • Clean and secure facility
  • Nice outdoor garden spaces

Concerns

  • Limited parking availability

Rating Trends

Tap a year to see what changed

234'16(1)'18(3)'20(2)'22(3)'25(1)

Distribution · 17 analyzed

5
13
4
2
3
1
2
0
1
1

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given your 5-star CMS health inspection rating, what specific protocols do you have in place to maintain such high standards of care?
  • 2With a 3-star staffing rating, how do you ensure that residents receive consistent attention and support throughout all shifts?
  • 3I noticed the facility is quite popular; what is the best strategy for visitors to navigate the parking situation during peak hours?
  • 4The outdoor garden spaces look beautiful in photos; how are these areas integrated into the daily activity schedule for residents?
  • 5Since you have a 144-resident capacity, how do you personalize the daily activity program to ensure it remains engaging for residents with different interests?
  • 6How does your clinical team coordinate with Wheeling Hospital for urgent medical needs or emergencies that require a higher level of intervention?

Personalized based on this facility's data


Key Review Excerpts

The level of compassion, friendship and love that the staff here show to residents moves and inspires me. The residence and its staff are excellent in every way.

Visitor/Observer · 2023★★★★★

Very friendly staff. They treat my father very well. Much appreciated

Long-term resident's family · 2022★★★★★

A WONDERFUL place with really nice gardens for the residents. KIND staff and great activities.

Visitor/Observer · 2025★★★★★
Source: 15 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.89hrs
OK
Registered nurses for medical care
Total Nursing
4.44hrs
OK
All nurses + aides combined

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

6

measures

Worse Than Avg

7

measures

Mixed Results

3

measures

Similar to Avg

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.9%
Better than Avg
Here
0.9%
US
12.1%
WV
7.2%
Ohio
13.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility19.8%
Worse than Avg
Here
19.8%
US
15.3%
WV
17.2%
Ohio
11.9%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility21.6%
Mixed vs Avgs
Here
21.6%
US
19.5%
WV
27.0%
Ohio
29.6%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility26.7%
Worse than Avg
Here
26.7%
US
19.4%
WV
22.3%
Ohio
20.3%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.7%
Better than Avg
Here
99.7%
US
93.4%
WV
96.7%
Ohio
97.1%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility18.5%
Worse than Avg
Here
18.5%
US
14.4%
WV
15.6%
Ohio
12.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.7%
Better than Avg
Here
99.7%
US
81.8%
WV
78.4%
Ohio
84.0%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility97.8%
Better than Avg
Here
97.8%
US
79.8%
WV
79.4%
Ohio
86.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.4%
Mixed vs Avgs
Here
1.4%
US
1.6%
WV
1.0%
Ohio
1.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
Well below state avg (13.8)

This facility has 24 deficiencies across three surveys with no family complaints filed, suggesting issues stem from routine inspections rather than resident concerns. The most recurring problems involve care planning and assessments, food safety and nutrition services, and medication management. All deficiencies have been corrected by the facility, indicating responsiveness to identified issues, though some areas like food safety have reappeared in recent surveys.

Aug 28, 2025Routine
4
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0345Minimal · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

Nov 29, 2023Routine
8
0580Potential for harm · PatternCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0813Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0814Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0851Potential for harm · IsolatedCorrected

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

0868Potential for harm · IsolatedCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Jun 23, 2022Routine
12
0756Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0810Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Continuous Care Center Wheeling Hospital

Organization Type

nonprofit

Chain Affiliation

Chain Name

Wvu Medicine

Chain Size

7 facilities nationwide

Chain avg rating: 4.4/5 · Rank 4 of 7 (Best)

Ownership & Management

Owners

West Virginia United Health System, INC

Owner · Organization

Key personnel

Simon, KareenContracted Managing EmployeeBurge, DeborahW-2 Managing EmployeeTarr, ChristineW-2 Managing EmployeeBenson, MarkOfficer / DirectorBrennan, MarkOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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