Continuous Care Center Wheeling Hospital
Strong Medicare quality ratings; families often praise compassionate and friendly nursing staff. Still worth an in-person visit.
based on 15 Google reviews

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What this means for your family
The facility is highly regarded for its compassionate staff and secure, clean environment, making it a strong candidate for long-term care. While reviews are overwhelmingly positive, families should be aware of the limited parking on-site when planning visits.
Google Reviews
Google Reviews
15 reviews on Google“The Continuous Care Center at Wheeling Hospital is consistently praised for its compassionate, friendly staff and engaging activities for residents. Families appreciate the clean, secure environment and the availability of amenities like an attached chapel, though some reviewers have noted limited parking.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and friendly nursing staff
- Engaging resident activities
- Clean and secure facility
- Nice outdoor garden spaces
Concerns
- Limited parking availability
Rating Trends
Tap a year to see what changed
Distribution · 17 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given your 5-star CMS health inspection rating, what specific protocols do you have in place to maintain such high standards of care?
- 2With a 3-star staffing rating, how do you ensure that residents receive consistent attention and support throughout all shifts?
- 3I noticed the facility is quite popular; what is the best strategy for visitors to navigate the parking situation during peak hours?
- 4The outdoor garden spaces look beautiful in photos; how are these areas integrated into the daily activity schedule for residents?
- 5Since you have a 144-resident capacity, how do you personalize the daily activity program to ensure it remains engaging for residents with different interests?
- 6How does your clinical team coordinate with Wheeling Hospital for urgent medical needs or emergencies that require a higher level of intervention?
Personalized based on this facility's data
Key Review Excerpts
“The level of compassion, friendship and love that the staff here show to residents moves and inspires me. The residence and its staff are excellent in every way.”
“Very friendly staff. They treat my father very well. Much appreciated”
“A WONDERFUL place with really nice gardens for the residents. KIND staff and great activities.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
7
measures
3
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 24 deficiencies across three surveys with no family complaints filed, suggesting issues stem from routine inspections rather than resident concerns. The most recurring problems involve care planning and assessments, food safety and nutrition services, and medication management. All deficiencies have been corrected by the facility, indicating responsiveness to identified issues, though some areas like food safety have reappeared in recent surveys.
Aug 28, 2025Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Nov 29, 2023Routine8
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Jun 23, 2022Routine12
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Continuous Care Center Wheeling Hospital
nonprofit
Chain Affiliation
Wvu Medicine
7 facilities nationwide
Chain avg rating: 4.4/5 · Rank 4 of 7 (Best)
Ownership & Management
Owners
West Virginia United Health System, INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
15 reviews from families & visitors
Official Website
Visit weltyhome.org
Medicare data downloads
Original nursing home datasets
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