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Nursing HomeMedicaid

Continuing Healthcare of Cuyahoga Falls

On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.

300 East Bath Road, Cuyahoga Falls, OH 44223122 bedsLicensed & Active
Google rating
4.9/5

based on 81 Google reviews

5
4
3
2
1
Continuing Healthcare of Cuyahoga Falls Nursing Home in Cuyahoga Falls, OH — Street View
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What this means for your family

Maplewood is highly regarded for its beautiful environment and compassionate care, making it a top contender for many families. However, given recent reports of communication difficulties and concerns that the sales process may over-promise, we recommend that you ask for a direct contact person for after-hours concerns and speak with current families about their day-to-day experience beyond the initial tour.

Google Reviews

Google Reviews

81 reviews on Google
Maplewood at Cuyahoga Falls is widely praised for its beautiful, modern facility, high standards of cleanliness, and a compassionate, professional staff that treats residents like family. While the vast majority of reviews are glowing, a recent critical review suggests that the facility may over-promise during the sales process, and another reviewer noted significant communication issues regarding phone responsiveness.

Quality Themes

Tap a score for details
Food10.0Staff9.0Clean10.0Activities9.0MedsN/AMemory9.0Comms5.0ValueN/A

Strengths

  • Warm, compassionate, and attentive nursing staff
  • Immaculate, well-maintained, and modern facility
  • High-quality, nutritious dining options
  • Strong, engaging activity programs for residents

Concerns

  • Communication issues and difficulty reaching staff by phone (mentioned by 2 reviewers)
  • Potential for sales-driven promises not matching daily reality (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(5)'19(5)'21(10)'23(9)'25(22)'26(7)

Distribution · 83 analyzed

5
81
4
0
3
0
2
1
1
1

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1We've heard wonderful things about how clean and modern the facility is; could you show us some of the common areas where residents spend their time?
  • 2The dining options sound delicious in the reviews—could you tell us more about how much input residents have in their daily meal choices?
  • 3Since we want to stay closely connected, what is the best way for us to reach the nursing team or administrators if we have a quick question during the day?
  • 4What kind of specific activities or social programs are currently running to keep the residents engaged and active?
  • 5In the event of a sudden change in health or a medical emergency during the night, what is the protocol for getting immediate care for a resident?
  • 6We noticed the management is very responsive to feedback; how does the facility use resident and family input to improve daily care?

Personalized based on this facility's data


Key Review Excerpts

The staff at Maplewood treated him like he was one of their own family members. It is one of the cleanest health care facilities I have experienced and I have worked in healthcare over 30 years!

Memory care family member · 2025★★☆☆☆

Maplewood is a step up from many other options, but it has not fully delivered on its promises.

Long-term resident's family · 2025★★☆☆☆

My mother has been a resident of Maplewood since 2020 and I'm so pleased with the care she receives and the communication I receive on a daily to weekly basis.

Long-term resident's family · 2023★★★★★
Source: 81 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.44hrs
59%
Registered nurses for medical care
Total Nursing
3.08hrs
75%
All nurses + aides combined
Staff Turnover
80%
Lower is better (< 30% = good)
RN Turnover
86%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Better Than Avg

3

measures

Worse Than Avg

11

measures

Mixed Results

3

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility29.5%
Worse than Avg
Here
29.5%
US
15.3%
OH
6.9%
Summit
6.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility8.3%
Better than Avg
Here
8.3%
US
12.1%
OH
28.2%
Summit
30.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility24.7%
Worse than Avg
Here
24.7%
US
14.4%
OH
5.8%
Summit
4.6%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility23.0%
Worse than Avg
Here
23.0%
US
15.4%
OH
9.4%
Summit
13.0%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility84.0%
Worse than Avg
Here
84.0%
US
93.4%
OH
92.6%
Summit
90.9%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility11.9%
Worse than Avg
Here
11.9%
US
5.3%
OH
6.3%
Summit
4.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility25.5%
Worse than Avg
Here
25.5%
US
81.8%
OH
78.4%
Summit
67.8%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility24.0%
Worse than Avg
Here
24.0%
US
79.7%
OH
75.6%
Summit
66.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.9%
Worse than Avg
Here
2.9%
US
1.6%
OH
1.2%
Summit
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

36deficiencies
7penalties
88 complaint-triggered
$192,557 in fines

This facility shows a concerning pattern with 99 deficiencies across 14 surveys, with 70 triggered by family complaints indicating ongoing resident care problems. The most frequent issues involve medication management errors, infection control failures, and inadequate nursing staffing levels. Problems with food quality and safety, resident abuse protection, and maintaining clean living environments also recur repeatedly. While the facility reports correcting each violation, the persistent nature of similar complaints through 2025-2026 suggests systemic care quality challenges that families should carefully consider before placement.

Mar 3, 2026Complaint
6
0803Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jan 22, 2026Complaint
1
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Dec 8, 2025Routine
24
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0371Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have properly sized and located compartments to protect residents from smoke.

0711Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0578Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0692Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0725Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0753Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have restrictions on the use of highly flammable decorations.

0781Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0553Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0806Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0607Minimal · WidespreadCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0835Minimal · WidespreadCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0838Minimal · WidespreadCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Dec 8, 2025Complaint
3
0803Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

Nov 19, 2025Complaint
9
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0679Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Aug 20, 2025Complaint
2
0697Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Federal Penalties

Fine

Nov 19, 2025

$39,520

Fine

Apr 21, 2025

$126,272

Payment Denial

Apr 21, 2025

53-day denial

Fine

Dec 23, 2024

$7,878

Payment Denial

Dec 23, 2024

36-day denial

Payment Denial

Jul 18, 2024

13-day denial

Fine

Jul 18, 2024

$18,887

Ownership & Operations

Who Operates This Facility

Owner / Operator

Continuing Healthcare of Cuyahoga Falls

Organization Type

for profit

Chain Affiliation

Chain Name

Paradigm Healthcare

Chain Size

18 facilities nationwide

Ownership & Management

Owners

Cuyahoga Operator Holdco, LLC

Owner · Organization

100%

Atied Associates LLC

Owner (parent company) · Organization

33%

Elaine Rothner Legacy Trust

Owner (parent company) · Organization

6%

Mozart Realty Ventures LLC

Owner (parent company) · Organization

33%

Rothner, William

Owner (parent company)

28%

Key personnel

Miretzky, StevenW-2 Managing EmployeeRothner, WilliamOfficer / DirectorRothner, WilliamOfficer / DirectorWeisz, MordechaiOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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