Bath Creek Estates
Strong Medicare quality ratings; families often praise highly effective rehabilitation therapy department. Still worth an in-person visit.
based on 125 Google reviews

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What this means for your family
While many reviewers highlight excellent rehabilitation therapy and specific, dedicated staff members, the facility faces recurring, serious complaints regarding understaffing and slow response times. If you are considering this facility, we strongly recommend visiting during off-hours or weekends to observe staffing levels firsthand and asking management specifically how they handle call-light response times and communication with out-of-state families.
Google Reviews
Google Reviews
125 reviews on Google“Bath Creek Estates receives highly polarized feedback, with many reviewers praising the facility's cleanliness, rehabilitation therapy, and specific staff members like Stefan. Conversely, a significant number of families report serious concerns regarding chronic understaffing, slow response times to call lights, and poor quality of food. While some residents have positive experiences, others describe neglectful care and communication failures during critical moments.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective rehabilitation therapy department
- Clean and well-maintained facility
- Attentive and professional individual staff members
- Engaging activity department
Concerns
- Chronic understaffing leading to slow response times (mentioned by 12 reviewers)
- Poor food quality (cold, tasteless, or unappealing) (mentioned by 7 reviewers)
- Difficulty reaching staff via phone or receiving updates (mentioned by 5 reviewers)
- Neglect of basic hygiene (showering, bathroom assistance) (mentioned by 6 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 128 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard great things about your rehabilitation therapy department; could you tell us more about how the therapists work with residents to regain their independence?
- 2Since we want to make sure our loved one stays active, what kind of engaging daily activities does the activity department have planned for the residents?
- 3How do you ensure that residents receive timely assistance with personal hygiene and bathroom needs, especially during busier shifts?
- 4What is the process for communicating important health updates to family members, and how can we best reach the nursing staff if we have a quick question?
- 5Could you describe the meal service, specifically how you ensure food stays at the right temperature and meets different dietary preferences?
- 6How is medication management handled to ensure accuracy, and what protocols are in place for medical emergencies after hours?
Personalized based on this facility's data
Key Review Excerpts
“The facility seems incredibly understaffed. I happen to live out of state so I couldn't be there all of the time. He ended up spending only a couple of days in the facility before my mom decided to take him home.”
“The administrative offices and doctors were not, particularly social services and the nurse practitioner. My loved one was sent home too too weak and his meds were changed improperly. We were given next to no assistance for discharge plans.”
“My dad spent a few weeks at Bath Creek for rehab. In that time, after several unanswered call lights AND my mother walking to the nurses station, my father had several bathroom issues.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Bath Creek Estates has concerning patterns of recurring deficiencies, with families filing 10 complaints triggering inspections. The facility struggles most with quality of care, fire safety systems, and nutrition services, with issues appearing across multiple years despite reported corrections. Recent complaints in 2025 involved resident abuse protection, daily care assistance, and dietary concerns, suggesting ongoing problems that families should carefully investigate before considering placement.
Mar 26, 2026Complaint1
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nov 20, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Mar 18, 2025Complaint5
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Jan 21, 2025Complaint3
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Dec 21, 2023Routine6
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Sep 18, 2023Complaint1
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Ownership & Operations
Who Operates This Facility
Bath Creek Estates
for profit
Chain Affiliation
Saber Healthcare Group
126 facilities nationwide
Chain avg rating: 3.0/5 · Rank 30 of 125
Ownership & Management
Owners
Wiw Dynasty LLC
Owner · Organization
Wwbv Holdings LLC
Owner (parent company) · Organization
Weisberg, William
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
125 reviews from families & visitors
Official Website
Visit saberhealth.com
Medicare data downloads
Original nursing home datasets
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