Continuing Care at Maris Grove
Strong Medicare quality ratings; families often praise extensive on-site amenities and activities. Still worth an in-person visit.
based on 55 Google reviews
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What this means for your family
While Maris Grove offers a vibrant social life and excellent physical amenities, families should be very cautious regarding the financial terms of the contract and the facility's communication protocols during medical emergencies. We strongly recommend reviewing the move-out fee policies in detail and asking for specific examples of how the facility notifies families when a resident is hospitalized.
Google Reviews
Google Reviews
55 reviews on Google“Maris Grove is a large continuing care retirement community that receives polarized feedback from families and visitors. While many long-term residents and their families praise the extensive amenities, social activities, and hotel-like environment, others report serious concerns regarding high costs, aggressive billing practices upon move-out, and instances of poor communication or neglect in medical care.”
Quality Themes
Tap a score for detailsStrengths
- Extensive on-site amenities and activities
- Hotel-like campus environment
- Convenient access to medical and rehab services
- Friendly community of residents
Concerns
- Aggressive or excessive move-out/renovation fees (mentioned by 2 reviewers)
- Poor communication regarding medical incidents/hospitalizations (mentioned by 2 reviewers)
- Difficulties with food service and delivery logistics (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 62 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We love how much the residents enjoy the on-site amenities; could you walk us through what a typical day of activities looks like for someone living here?
- 2With the great access to medical and rehab services on campus, what is the specific protocol for notifying family members if a resident has a medical incident or needs to be hospitalized?
- 3We want to make sure we understand the full scope of the monthly costs; could you provide a detailed breakdown of any potential move-in fees or costs related to room renovations?
- 4How does the dining team manage meal delivery and service to ensure everyone receives their meals hot and on schedule?
- 5It's wonderful to see how much the management engages with the community online; how does the staff ensure that communication remains consistent between the facility and families regarding daily care?
- 6Since the facility has such a high staffing rating, how do you ensure that this level of care remains consistent during shift changes or overnight hours?
Personalized based on this facility's data
Key Review Excerpts
“The most recent incident which has resulted in my family seeking an alternative residence was: my 99 year old grandma who cannot see or hear has been sent to the hospital BY HERSELF without notifying ANY family members.”
“They say the whole apartment needs to be gutted down to the studs.! Most ridiculous scam we have ever come across in our lives! They are saying it will cost $80 thousand dollars to redo her apartment.”
“In good times, is as close to a nice hotel as you can get, with excellent food service, and when health issues have intervened their rehabilitation facilities have been convenient, comprehensive and caring.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern of recurring safety and care issues that persist across multiple surveys, with families filing at least one complaint that triggered an inspection. The most frequent problems involve fire safety systems (sprinkler maintenance, smoke barriers, cooking facilities), care planning deficiencies, and treatment quality issues. While all deficiencies have correction dates, several core issues like sprinkler system problems and care planning failures repeat across different survey years, suggesting ongoing challenges with maintaining consistent standards.
Feb 20, 2026Routine6
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Mar 14, 2025Routine8
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Mar 14, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Feb 1, 2024Routine9
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Federal Penalties
Fine
Mar 14, 2025
$9,110
Fine
Feb 1, 2024
$13,627
Ownership & Operations
Who Operates This Facility
Continuing Care at Maris Grove
nonprofit
Chain Affiliation
Erickson Senior Living
17 facilities nationwide
Chain avg rating: 4.1/5 · Rank 4 of 17 (Best)
Ownership & Management
Owners
National Senior Communities, INC
Owner · Organization
Bison, Michael
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Ridley, Fred
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Sones, Randall
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
55 reviews from families & visitors
Official Website
Visit ericksonliving.com
Medicare data downloads
Original nursing home datasets
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