All American Vlge Nrsg & Rhb
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 21 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (14 vs median 11.0)
- High RN turnover (57%)
Below average in IL · Critically understaffed (RN) · Significantly below average staffing · Low staff turnover (stable workforce) · No penalties on record · Abuse citation
What this means for your family
While some families report a clean environment and supportive care, there are recurring, serious allegations regarding staff rudeness and potential mistreatment. We strongly advise you to visit in person, speak directly with the nursing staff, and ask for specific details on how they handle resident complaints and communication with families.
Google Reviews
Google Reviews
21 reviews on Google“All American Village Nursing & Rehab receives highly polarized feedback, with some families praising the supportive staff and clean environment, while others report severe allegations of mistreatment and unprofessionalism. Concerns regarding communication, staff attitudes, and the quality of care are frequent among negative reviewers. Prospective families should conduct a thorough in-person visit to verify the facility's current standards and culture.”
Quality Themes
Tap a score for detailsStrengths
- Supportive and friendly nursing staff
- Clean, odor-free environment
- Good quality of food
Concerns
- Rude, unprofessional, or unhelpful staff communication (mentioned by 4 reviewers)
- Allegations of resident mistreatment or abuse (mentioned by 3 reviewers)
- Understaffing and lack of responsiveness (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 22 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you use that family input to improve daily operations and communication?
- 2Given the current staffing levels, what specific protocols do you have in place to ensure residents receive timely assistance when they press their call buttons?
- 3Could you walk me through your internal process for investigating and addressing any concerns regarding resident safety or staff conduct?
- 4With medication management being a priority for us, can you explain how you oversee the administration process to ensure accuracy and consistency?
- 5I see that the facility is kept very clean and the food is well-regarded; how do you balance maintaining that environment with the demands of daily care?
- 6What opportunities are there for residents to stay socially engaged and active throughout the week, and how do you encourage participation?
Personalized based on this facility's data
Key Review Excerpts
“The nursing staff are very supportive and helpful and the food is excellent compared to other nursing homes.”
“The staff here are very friendly and easy to communicate with. My uncle has been here for a while and it’s been great knowing he is doing better there than some other places. It doesn’t smell either like other places I had been in so that’s a plus for me.”
“I understand nursing homes are vastly understaffed but I experienced really poor communication/unwillingness to help with staff members in regard to mutual clients and was hung up on several times.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
9
measures
4
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
All American Village shows concerning patterns with families filing 10 complaints that triggered federal investigations, including repeated issues with protecting residents from abuse and neglect. The facility has persistent problems in three main areas: environmental safety and cleanliness, food safety and nutrition services, and medication management. While all deficiencies show correction dates, the recurring nature of these issues across multiple surveys suggests ongoing quality concerns that families should carefully consider.
May 23, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
May 9, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Apr 11, 2025Routine14
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Address patient/client population and determine types of services needed.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Jan 8, 2025Complaint1
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Oct 21, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Oct 11, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Ownership & Operations
Who Operates This Facility
All American Vlge Nrsg & Rhb
for profit
Chain Affiliation
Wissati Irrevocable Trust
5 facilities nationwide
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
21 reviews from families & visitors
Official Website
Visit allamericanvillage.com
Medicare data downloads
Original nursing home datasets
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