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Assisted Living

Constant Care IV Woodburn

Families consistently rate this highly — reviewers highlight exceptional dementia and confusion management. Schedule a visit to confirm the fit.

2402 Woodburn St, Colorado Springs, CO 809069 bedsLicensed & Active
Source: CO CDPHE — view official record
Google rating
4.1/5

based on 9 Google reviews

5
4
3
2
1
Constant Care IV Woodburn Assisted Living in Colorado Springs, CO — Street View
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What this means for your family

This facility is an excellent choice for residents with complex dementia needs, as families report significant reductions in anxiety and panic attacks. The staff's communication and empathy are standout features, though you should note that recent high ratings follow a period of inconsistent feedback in 2023.

Google Reviews

Google Reviews

9 reviews on Google
Families can expect a highly compassionate environment specifically noted for its success in managing complex dementia and confusion. Reviewers frequently praise the staff's ability to treat residents like family and maintain excellent communication, though there is a single instance of a low rating without context.

Quality Themes

Tap a score for details
FoodN/AStaff10.0Clean9.0ActivitiesN/AMedsN/AMemory10.0Comms10.0Value9.0

Strengths

  • Exceptional dementia and confusion management
  • Compassionate and empathetic staff
  • Clean and well-maintained facilities
  • Strong family communication

Rating Trends

Tap a year to see what changed

2345.02017(1)3.02023(4)5.02024(4)

Distribution · 9 analyzed

5
7
4
0
3
0
2
0
1
2

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Since this is such an intimate setting with only 9 residents, how does that small community size help you provide more personalized care for someone experiencing confusion or memory loss?
  • 2We've heard wonderful things about how much the staff cares for the residents here; how do you foster that sense of empathy and compassion during the hiring and training process?
  • 3How do you keep families updated on their loved one's well-being, and what is your preferred method for staying in touch with us?
  • 4What does a typical day look like for the residents, and what kind of social activities are available to keep them engaged within the home?
  • 5In the event of a medical emergency or a sudden change in health during the night, what is your protocol for contacting both medical professionals and the family?
  • 6How do you ensure the facility remains so clean and well-maintained for the residents' comfort and safety?

Personalized based on this facility's data


Key Review Excerpts

My mother in law was moved here after being at a large facility specifically for dementia that didn’t know how to deal with her confusion and would cause her panic attacks. She is hundred percent better since moving here.

Dementia resident's family · 2024★★★★★

My mom’s case and story is complex, but they met our family with empathy and a new home for my mom.

Long-term resident's family · 2024★★★★★

The staff is very caring and professional. I feel she gets excellent care. Facilites are neat and clean, Jeff is putting money back into the house to modernize the decor.

Current resident's family · 2024★★★★★
Source: 9 Google reviews

State Inspection History

State Inspections

Source: CO Dept. of Public Health & Environment

5total
3deficiencies
Apr 1, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Aug 1, 2024Other
CleanReport

No deficiencies found during this inspection.

Apr 16, 2024Follow-up
N/A0000 & 9999

A revisit survey was completed on 4/16/24 for all previous deficiencies cited on 1/31/23. The facility is in compliance with all deficiencies that were cited. Citation coded "0000" or "9999" are initial and final comments of an inspection for informational purposes, this field may also have been left blank intentionally

Mar 21, 2024Other
N/A0000 & 0550

Deficiency cited from Occurrence #242305U1001. The facility failed to provide the final report for Physical Abuse occurrence event #242305U1001.The findings:On 2/13/24, the facility submitted an initial report for a Physical Abuse occurrence. Upon review of the initial report information, the facility indicated no police notification occurred with a report of alleged abuse. In addition, the facility failed to provide a final occurrence report within the required timeframe. Department staff sent electronic late final report notices through the COHFI system on 2/21/24 and 2/27/24. The messages were not opened or read by the facility. On 3/5/24, an external email was sent to a facility representative requesting submission of the final report. This email remained unopened and unread.As of 3/21/24, the facility had not submitted the final report.

Jan 31, 2023Other
N/A0000, 0540, 1494 and 1 more

A relicensure survey was completed on 1/31/23. Deficiencies were cited. A change of ownership occurred on 6/15/21. Based on observation, record review and interview, the residence failed to ensure all over-the-counter (OTC) medications prescribed for administration were labeled or marked with residents' full names, affecting two of three sample residents (#1, #2). Findings include: 1. Resident #1On 1/31/23 at 12:37 p.m., a medication cart audit revealed the medication cart contained the following OTC medications which were not labeled with the resident' s full name nor any other identifying information:Calcium 600 plus D3Fiber capsuleVitamin B complexZinc Gluconate2. Resident #2On 1/31/23 at 12:37 p.m., a medication cart audit revealed the medication cart contained the following OTC medication which were not labeled with the resident' s full name nor any other identifying information:Senna-S 8.6 mg3. InterviewOn 1/31/23 at approximately 12:15 p.m., the director of operations stated she was unaware that OTCs were required to be labeled with the resident' s full name. On 1/31/23 at approximately 12:15 p.m., the house manager st.. Based on record review and interview, the residence failed to ensure the administrator complied with all applicable state laws to help prevent the possible development and transmission of coronavirus (COVID-19), affecting five current residents. Findings include: 1. ReferenceThe Residential Care Facility (RCF) Comprehensive Mitigation Guidance dated 1/12/23, required residences to:-Ensure at least one designated person completes the Colorado RCF Infection Prevention Training using CO.TRAIN within two weeks of the assignment of duties and each following calendar year thereafter. The information must be reported in EMResource and remain updated.-Ensure staff vaccination status was reported to EMResource.-Ensure EMResource was updated bi-monthly.2. Record ReviewOn 1/31/23, documentation for infection prevention training was requested from the director of operations (DOP); however, she was unable to provide the documentation. Review of EMResource, dated 1/31/23, revealed it had not been updated twice per mon.. THIS PORTION OF THE REPORT IS FOR INFORMATIONAL PURPOSES ONLY.No response is necessary.The residence was advised it must review and maintain the following processes in accordance with existing program regulations found at 6 CCR 1011-1, Chapter 7.7.1 In order to ensure that staff members and volunteers are of good, moral, and responsible character, the assisted living residence shall request, prior to staff hire or volunteer on-boarding, a name-based criminal history record check for each prospective staff member and volunteer.14.40 All refrigerated medications shall be stored in a refrigerator that does not contain food and that is not accessible to residents.(A) All medication stored in a refrigerator shall be clearly labeled with the resident' s name and prescribing information.22.28 The assisted living residence shall prohibit the use of electric blankets and/or heating pads in resident rooms unless there is staff supervision or written documentation that the administrator has assessed the resident and determined he or she is c..

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References & Resources

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