Colonial Nursing Home
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 86 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (13 vs median 6)
- High staff turnover (58%)
Below average in IN · Meets national RN staffing standard · Above average staffing · Below chain average · No penalties on record
What this means for your family
This facility has a highly regarded therapy team that can be excellent for rehabilitation, but the clinical oversight appears inconsistent. Families should conduct a thorough tour, specifically checking for cleanliness and responsiveness, and maintain frequent, direct communication with the nursing staff to ensure their loved one's medical needs are being met.
Google Reviews
Google Reviews
86 reviews on Google“Colonial Nursing Home receives polarized feedback, with a high volume of recent 5-star reviews praising the therapy team and admissions staff, contrasted by serious allegations of neglect from families. While many visitors highlight a clean environment and compassionate care, multiple critical reviews describe dangerous lapses in medical oversight, poor communication, and inadequate staffing. Families should weigh the positive reports of therapy and activity engagement against the recurring concerns regarding clinical responsiveness and patient safety.”
Quality Themes
Tap a score for detailsStrengths
- Highly regarded physical and occupational therapy team
- Helpful and responsive admissions department
- Engaging and consistent activity programming
- Clean and well-maintained facility environment
Concerns
- Neglect and poor clinical oversight (e.g., hygiene, medication, oxygen management) (mentioned by 5 reviewers)
- Inadequate communication with families regarding medical status (mentioned by 3 reviewers)
- Facility infrastructure and safety concerns (e.g., fire hazards, age of building) (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 75 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your admissions team is very responsive; how do you maintain that same level of communication with families once a resident is settled and there is a change in their medical status?
- 2Given that physical and occupational therapy are noted as strengths here, how are these services integrated into a resident's daily routine to ensure they stay active?
- 3I see that you are very active in responding to online feedback; how do you use that family input to address concerns regarding clinical oversight and hygiene standards?
- 4With the facility being an older building, what specific safety protocols and infrastructure updates have been implemented to ensure resident security and fire safety?
- 5Since medication management is a critical priority for us, could you walk me through your process for ensuring accuracy and oversight for residents with complex needs?
- 6What steps are being taken to improve the dining experience and nutritional variety for residents, as we understand this is an area you are currently working to enhance?
Personalized based on this facility's data
Key Review Excerpts
“The place itself is a dump, but the OT/PT team (Sway and Jasmine) are incredible! My mom gained so much strength and mobility with them, and they were so loving and compassionate.”
“They left a pamper on me for 12 hours.the night head nurse left me turned with my legs against the pillow told me she was going to come back and never did.”
“My sister was placed here after falling and injuring her hip... A huge mental status change = A UTI. Not our first rodeo. Bringing this to there attention... two tests were done but could'nt be processed because they were to old.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
11
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaint reports leading to 10 deficiencies, with recurring issues in facility cleanliness and safety, resident care quality, and infection control appearing across multiple surveys from 2023 to 2025. While all deficiencies show correction dates, the persistence of problems with environmental conditions, care planning, and infection prevention suggests ongoing operational challenges that families should investigate during visits.
Jun 2, 2025Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Mar 18, 2025Complaint4
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Aug 23, 2024Routine7
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Aug 23, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Apr 15, 2024Complaint2
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jun 30, 2023Routine10
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Ownership & Operations
Who Operates This Facility
Colonial Nursing Home
for profit
Chain Affiliation
Ide Management Group
10 facilities nationwide
Chain avg rating: 3.1/5 · Rank 7 of 10
Ownership & Management
Owners
Greatorex, Tina
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Schiowitz, Marc
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Sebbag, Gabriel
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
86 reviews from families & visitors
Official Website
Visit colonialnursingandrehab.com
Medicare data downloads
Original nursing home datasets
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