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Nursing HomeMedicaid

Coal Creek Post Acute & Assisted Living

Strong Medicare quality ratings; families often praise beautiful, clean, and well-maintained building. Still worth an in-person visit.

329 Exempla Cir, Lafayette, CO 8002670 bedsLicensed & Active
Source: CO CDPHE — view official record
4/5
Medicare
Inspection
Quality
Staffing
Google rating
3.1/5

based on 45 Google reviews

5
4
3
2
1
Coal Creek Post Acute & Assisted Living Nursing Home in Lafayette, CO — Street View
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What this means for your family

While the facility is physically beautiful and offers a strong therapy program, the recurring reports of slow response times and communication lapses are concerning. If you choose this facility, we strongly recommend visiting during off-hours and weekends to verify staffing levels, and maintaining very frequent, direct contact with the nursing station to ensure your loved one's needs are being met.

Google Reviews

Google Reviews

45 reviews on Google
Coal Creek Post Acute & Assisted Living receives highly polarized reviews, with some families praising the beautiful facility and attentive therapy teams, while others report severe neglect and communication failures. Recurring complaints highlight significant issues with understaffing, slow response times to call buttons, and inconsistent medical care, particularly regarding physical therapy documentation and patient safety. Families considering this facility should be aware that experiences appear highly variable, with some residents receiving compassionate care while others face alarming lapses in basic assistance.

Quality Themes

Tap a score for details
Food4.0Staff5.0Clean8.0Activities6.0Meds2.0Memory5.0Comms3.0Value2.0

Strengths

  • Beautiful, clean, and well-maintained building
  • Effective and compassionate physical therapy team
  • Modern, wheelchair-accessible room layouts

Concerns

  • Slow response times to call buttons and requests for assistance (mentioned by 4 reviewers)
  • Inconsistent or non-existent physical therapy despite claims (mentioned by 4 reviewers)
  • Poor communication regarding medical status and incidents (mentioned by 3 reviewers)
  • Understaffing, particularly during overnight shifts (mentioned by 3 reviewers)
  • Inadequate dietary management and food quality (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2342.82023(6)3.12024(20)3.42025(28)2.92026(18)

Distribution · 72 analyzed

5
35
4
3
3
1
2
2
1
31

How They Respond to Reviews

83%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1We love how beautiful and modern the building looks; could you tell us more about how the wheelchair-accessible room layouts are designed to help residents move around easily?
  • 2With the physical therapy team being such a highlight for many, how do you ensure each resident receives a consistent and personalized therapy schedule?
  • 3How do you manage communication between the nursing staff and family members to ensure we are always updated on any changes in medical status or incidents?
  • 4What is the process for responding to call buttons, especially during the overnight shifts, to ensure residents get help promptly?
  • 5Could you describe the dining experience, specifically how you manage dietary needs and work to ensure high-quality meal service every day?
  • 6How does the facility handle medication management to ensure everything is administered accurately and on schedule?

Personalized based on this facility's data


Key Review Excerpts

The rehab rooms have phones that don't even work and my dad often waited over an hour for a call button to be answered. He was left on the toilet for almost an hour because the CNA never returned to help him and no one answered when he pulled the emergency cord.

Long-term resident's family · 2024☆☆☆☆

My dad fell while staying here and had to be taken to the hospital, and the facility waited 12 hours to inform us, don’t let the nice atrium fool you, the care is not good.

Long-term resident's family · 2024☆☆☆☆

The therapy team does an amazing job of meeting people where they’re at and getting them back on their feet.

Rehab patient · 2026★★★★★
Source: 45 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.34hrs
OK
Registered nurses for medical care
Total Nursing
6.52hrs
OK
All nurses + aides combined
Staff Turnover
65%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
4/ 5
Better Than Avg

10

measures

Worse Than Avg

5

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility31.3%
Worse than Avg
Here
31.3%
US
15.4%
CO
20.0%
Boulder
20.5%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility8.6%
Better than Avg
Here
8.6%
US
19.5%
CO
11.3%
Boulder
12.2%
⚠️

Residents who fell and were seriously hurt

↓ Lower is better
This Facility14.0%
Worse than Avg
Here
14.0%
US
3.2%
CO
3.4%
Boulder
4.8%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility28.1%
Worse than Avg
Here
28.1%
US
19.4%
CO
21.7%
Boulder
20.3%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility5.7%
Better than Avg
Here
5.7%
US
14.4%
CO
13.8%
Boulder
12.4%
😔

Residents with depression symptoms

↓ Lower is better
This Facility14.3%
Worse than Avg
Here
14.3%
US
12.1%
CO
8.5%
Boulder
9.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility60.9%
Worse than Avg
Here
60.9%
US
79.7%
CO
75.6%
Boulder
81.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility93.3%
Better than Avg
Here
93.3%
US
81.8%
CO
76.3%
Boulder
86.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.0%
Better than Avg
Here
1.0%
US
1.6%
CO
1.5%
Boulder
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
1penalties
Near state avg (8.8)
4 complaint-triggered

Families have filed complaints leading to four deficiencies, including recent concerns about medication errors and accident prevention in November 2024. The facility shows recurring issues with fire safety systems, resident rights, and medication management across multiple surveys from 2018 to 2024. While all deficiencies have been corrected according to provider dates, the pattern of repeated fire safety violations and ongoing complaints suggests persistent operational challenges families should investigate during visits.

Aug 21, 2025Routine
5
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0887Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Nov 13, 2024Complaint
3
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Aug 27, 2024Complaint
1
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Feb 29, 2024Routine
10
0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0911Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0806Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Nov 25, 2019Routine
20
0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0725Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0561Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0271Potential for harm · IsolatedCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0531Potential for harm · IsolatedCorrected

Services Deficiencies

Have elevators that firefighters can control in the event of a fire.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Nov 29, 2018Routine
7
0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0521Potential for harm · IsolatedCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0751Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have restrictions on the use of flammable curtains.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Federal Penalties

Payment Denial

Nov 13, 2024

5-day denial

State Inspection History

State Inspections

Source: CO Dept. of Public Health & Environment

8total
3deficiencies
Jan 28, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Jan 8, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Jan 8, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Nov 13, 2024Complaint
N/A0000 & 0704

A survey prompted by complaint #CO38449 was completed on 11/13/24. One deficiency was cited. Based on record review and interviews, the facility failed to ensure the resident environment was free from accident hazards and adequate supervision was provided for one (#3) of three residents reviewed out of nine sample residents.Resident #3 was admitted to the facility on 10/11/24 for rehabilitation after surgery on her back. Upon admission, the resident was assessed for fall risk and was identified as a high risk for falls. However, the baseline care plan, initiated on 10/11/24, failed to identify the resident was at risk for falls and person-centered interventions were not put in place to prevent falls for Resident #3. On 10/12/24 Resident #3 sustained a fall which resulted in a laceration to her head and required transportation to the emergency department for further evaluation and staples to close the laceration. Findings include:I. Facility policy and procedureThe Fall Management policy, reviewed September 2012, was provided by the nursing home administrator (NHA) on 11/13/24. The policy revealed the facility would identify each resident who was at risk for falls, would plan the care and implement interventions to manage falls. Residents who were at risk for falls, would have interventions to manage falls. The facility would manage falls by providing an environment that was free from potential hazards.II. Fall investigationThe 10/12/24 fall investigation for Resident #3 was provided by the NHA on 11/13/24 at 11:00 a.m.Review of the fall investigation revealed Resident #3 was found on the floor near her bathroom. The resident said she walked to the hallway and asked for help but "the girl told me to do it myself." The resident returned to her room where she later was found on the floor with a laceration to her head. Resident #3 was transported to the emergency department for further evaluation.The investigation included an interview with certified nurse aide (CNA) #2 who said she assisted Resident #3 to the bathroom and back to her room. CNA #2' s written statement indicated Resident #3 continued to say that she was going to fall while CNA #2 was..

Nov 13, 2024Complaint
N/A0000, 0658, 0689 and 1 more

A complaint survey, prompted by #CO37382, #CO37463, #CO38068, #CO38075 and #CO38077 was conducted on 11/13/24. Three deficiencies were cited. Based on observation and interviews, the facility failed to ensure that professional standards of practice were followed during medication administration for two (#9 and #8) of three residents out of nine sample residents.Specifically, the facility failed to ensure Resident #9 and Resident #8 received medications as scheduled according to the physician' s orders. Findings include:I. Professional referenceAccording to Potter, P.A., Perry, A.G., et.al., Fundamentals of Nursing, 10 ed. (2020), E.sevier, St. Louis Missouri, page 606-607, retrieved on 11/21/24, It read in pertinent part, "Take appropriate actions to ensure the patient receives medication as prescribed and within the times prescribed and in the appropriate environment. Professional Standards such as nursing scope and standards of practice apply to the activity of medication administration. To prevent medication errors, follow the seven rights of medication administration consistently every time you administer medications. Many medication errors can be linked.. Based on record review and interviews, the facility failed to ensure one (#4) of three residents out of nine sample residents were free of significant medication errors. Specifically, the facility failed to ensure Resident #4 was administered his Parkinson' s medication per the physician orders.Findings include:I. Professional reference According to the carbidopa/levodopa dosing instructions, retrieved from https://www.goodrx.com/carbidopa-levodopa/dosage on 11/21/24, "A combination of two medications: carbidopa and levodopa. Levodopa replaces dopamine, which improves symptoms of Parkinson' s disease. And carbidopa helps levodopa stick around longer in the body."If you miss a dose of carbidopa/levodopa, take the medication as soon as you remember. But if you remember when you' re already close to taking your next dose, skip the missed one."Don' t take more than one carbidopa/levodopa dose at a time. Doubling up on doses can be dangerous and lead to more side effects, such as movement problems and mood changes.. Based on record review and interviews, the facility failed to ensure the resident environment was free from accident hazards and adequate supervision was provided for one (#3) of three residents reviewed out of nine sample residents.Resident #3 was admitted to the facility on 10/11/24 for rehabilitation after surgery on her back. Upon admission, the resident was assessed for fall risk and was identified as a high risk for falls. However, the baseline care plan, initiated on 10/11/24, failed to identify the resident was at risk for falls and person-centered interventions were not put in place to prevent falls for Resident #3. On 10/12/24 Resident #3 sustained a fall which resulted in a laceration to her head and required transportation to the emergency department for further evaluation and staples to close the laceration. Findings include:I. Facility policy and procedureThe Fall Management policy, reviewed September 2012, was provided by the nursing home administrator (NHA) on 11/13/24. The policy revealed the facility would ide..

Oct 8, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Aug 27, 2024Complaint
N/A0000 & 0550

A complaint survey, prompted by #CO36978, #CO36979 and #CO36981 was conducted on 8/26/24 to 8/27/24. One deficiency was cited. Based on observations, record review and interviews, the facility failed to promote and maintain resident dignity by providing care in a dignified, respectful and individualized manner for three (#1, #5 and #6) of three residents out of 12 sample residents.Specifically, the facility failed to: -Ensure Resident #1 and Resident #6 were treated with dignity and respect when they asked for care assistance; and, -Ensure Resident #5, a resident with a diagnosis of Alzheimer' s disease, was provided a dignified experience of receiving sufficient care to maintain good personal health and hygiene.Findings included:I. Facility policyThe Dignity policy, revised February 2021, was provided by the corporate nurse consultant (CNC) on 8/27/24 at 11:10 a.m. It read in pertinent part, "Each resident shall be cared for in a manner that promotes and enhances his or her sense of well-being, level of satisfaction with life, and feelings of self-worth and self-esteem."Residents are treated with dignity and respect at all times. The facility culture supports dignity and respect for residents by honoring resident goals, choices, preferences, values and beliefs. This begins with the initial admission and continues throughout the resident' s facility stay."Individual needs and preferences of the resident are identified through the assessment process.Residents may exercise their rights without interference, coercion, discrimination or reprisal from any person or entity associated with this facility."When assisting with care, residents are supported in exercising their rights. For example, residents are; groomed as they wish to be groomed (hairstyles, nails, facial hair)."The Resident Rights policy, revised December 2016, was provided by the CNC on 8/27/24 at 11:10 a.m. It read in pertinent part, "Employees shall treat all residents with kindness, respect and dignity. The residents' rights include a dignified experience."The Activities of Daily Living (ADL), Supporting policy, dated 2001, was provided by the CNC on 8/27/24 at 11:10 a.m. It read in pertinent part, "Residents who are unable to carry out a..

Jun 18, 2024Follow-up
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Coal Creek Post Acute & Assisted Living

Organization Type

for profit

Chain Affiliation

Chain Name

Pacs Group

Chain Size

279 facilities nationwide

Chain avg rating: 2.9/5 · Rank 72 of 260

Ownership & Management

Owners

Panther Master Tenant, LLC

Owner · Organization

100%

Providence Group Nh, LLC

Owner (parent company) · Organization

100%

Key personnel

Esfahani, RezaContracted Managing EmployeeBader, CarlyW-2 Managing EmployeeApt, FrederickOfficer / DirectorHancock, MarkOfficer / DirectorJergensen, JoshuaOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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