Tru Landmark Memory Care
Families consistently rate this highly — reviewers highlight small, intimate, family-owned environment. Schedule a visit to confirm the fit.
based on 31 Google reviews
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What this means for your family
While Landmark has a long history of positive reviews for its facility design and compassionate environment, the recent cluster of negative reports is concerning. If you are considering this facility, we strongly recommend asking for their specific protocols regarding behavioral management and medication changes, and inquiring about how they communicate physical health changes to families.
Google Reviews
Google Reviews
31 reviews on Google“Landmark Memory Care is a small, family-owned facility that has historically received high praise for its compassionate staff, home-like atmosphere, and specialized environment designed for dementia care. However, recent reviews from early 2026 reveal serious allegations regarding the over-medication of residents, inadequate training for handling behavioral issues, and poor communication with families during health declines. Families should carefully weigh the long-standing positive reputation against these recent, concerning reports of care quality and management practices.”
Quality Themes
Tap a score for detailsStrengths
- Small, intimate, family-owned environment
- Thoughtful facility design for memory care
- Compassionate and attentive staff
- Strong historical reputation for personalized care
Concerns
- Over-medication of residents for behavioral issues (mentioned by 4 reviewers)
- Lack of staff training for dementia-related behaviors (mentioned by 3 reviewers)
- Poor communication regarding resident health decline (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 36 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed you are very active in responding to feedback online; how do you incorporate that family input into your daily care practices?
- 2Given the intimate size of your 18-resident community, how do you ensure staff are specifically trained to de-escalate dementia-related behaviors without relying solely on medication?
- 3What is your formal process for keeping families updated when there is a change in a resident's health or a decline in their condition?
- 4Could you walk me through your philosophy on medication management and how you determine when a behavioral intervention is needed versus a medical one?
- 5Since you have a smaller setting, what kind of personalized daily activities do you offer that help residents feel connected and engaged?
- 6How do you bridge the gap between your family-owned atmosphere and ensuring that your staff receives consistent, ongoing training for memory care best practices?
Personalized based on this facility's data
Key Review Excerpts
“Within three weeks, he was placed on three new medications. I received repeated calls about his 'bad behavior,' yet no one contacted me about his rapidly declining physical condition.”
“I've had clients in almost all facilities in Boulder county and the Denver metro area and Landmark stands out as one of the best!”
“My dad is in great care which is a huge stress off of me.”
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Apr 21, 2026OtherCleanReport
No deficiencies found during this inspection.
Apr 11, 2025Follow-up
A revisit survey was completed on 4/11/25 for all previous deficiencies cited on 7/30/24. The facility is in compliance with all deficiencies that were cited. Citation coded "0000" or "9999" are initial and final comments of an inspection for informational purposes, this field may also have been left blank intentionally
Jul 30, 2024Other
A relicensure survey was completed on 7/30/24. Deficiencies were cited. Based on interview and record review the residence failed to ensure there was at least one staff member onsite at all times certified in cardiopulmonary resuscitation (CPR), affecting 18 current residents. (Cross-reference S0732).Findings include:A review of staff CPR certifications on 7/30/24 revealed that Staff #5 and Staff #6 did not have CPR certifications from a nationally recognized organization.The staff schedule revealed the following shifts did not have a person onsite at all times certified in CPR from a nationally recognized organization: The overnight shift 8:00 p.m. until 8:00 a.m. on 7/13, 7/19, 7/20, 7/26, and 7/27/24.On 7/30/24 at approximately 1:15 p.m., the administrator said Staff #5 and Staff #6 did not have CPR training. She said she knew they were required to have at least one CPR certified staff member in the residence at all times. Based on interview and record review the residence failed to ensure there was at least one staff member onsite at all times certified in first aid affecting 18 current residents. (Cross-reference S0734).Findings include:A review of staff first aid certifications on 7/30/24 revealed that Staff #5 and Staff #6 did not have first aid certifications from a nationally recognized organization.The staff schedule revealed the following shifts did not have a person onsite at all times certified in first aid from a nationally recognized organization: The overnight shift 8:00 p.m. until 8:00 a.m. on 7/13, 7/19, 7/20, 7/26, and 7/27/24.On 7/30/24 at approximately 1:15 p.m., the administrator said Staff #5 and Staff #6 did not have first aid training. She said she knew they were required to have at least one first aid-certified staff member in the residence at all times. THIS PORTION OF THE REPORT IS FOR INFORMATIONAL PURPOSES ONLY. No response is necessary. The residence was advised it must review and maintain the following processes in accordance with existing program regulations found at 6 CCR 1011-1, Chapter 7.25.26 A secure environment shall meet the following criteria: (A) There shall be a multipurpose room for dining, group and individual activities, and family visits; (B) Resident access to appliances shall only be allowed with staff supervision; (C) There shall be a storage area which is inaccessible to residents for storage of items that could pose a risk or danger such as chemicals, toxic materials, and sharp objects; (D) The corridors and passageways shall be free of objects or obstacles that could pose a hazard; (E) There shall be documentation of routine monthly testing of all equipment and devices used to secure the environment; and (F) There shall be a secure outdoor area that is available for resident use year-round that: (1) Is directly supervised by staff, (2..
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
31 reviews from families & visitors
Official Website
Visit landmarkmemorycare.com
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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