Balfour Cherrywood Village
Families consistently rate this highly — reviewers highlight engaging and varied daily activities. Schedule a visit to confirm the fit.
based on 29 Google reviews
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What this means for your family
While many families report a loving and active environment, the recent emergence of serious allegations regarding staff conduct and resident safety is concerning. We strongly recommend visiting during different times of the day, including weekends, and asking management directly about their current protocols for resident supervision and staff training.
Google Reviews
Google Reviews
29 reviews on Google“Balfour Cherrywood Village receives high praise from many families for its engaging activities, compassionate caregivers, and well-maintained environment. However, recent reviews highlight a concerning divide, with some visitors reporting unprofessional behavior, neglect, and safety issues, particularly regarding staff conduct and resident supervision.”
Quality Themes
Tap a score for detailsStrengths
- Engaging and varied daily activities
- Compassionate and attentive caregiving staff
- Clean and well-maintained facility
- Strong focus on resident socialization
Concerns
- Unprofessional or rude staff behavior (mentioned by 3 reviewers)
- Inadequate supervision and safety lapses (mentioned by 2 reviewers)
- Slow response times or difficulty accessing the building (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 33 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you incorporate that resident and family input into your daily operations?
- 2With your strong focus on socialization, what are some of the most popular activities residents here are currently participating in?
- 3Could you walk me through your protocols for ensuring consistent supervision and resident safety throughout the day and night?
- 4How do you approach ongoing staff training to ensure that every interaction remains compassionate and professional for all residents?
- 5What is the best way for families to reach out if they have concerns or need a quick response regarding their loved one's care?
- 6Given the facility's size, how do your caregivers balance providing attentive, personalized care while maintaining a vibrant community atmosphere?
Personalized based on this facility's data
Key Review Excerpts
“The nurses and caregiver staff are kind, competent, caring and engaged, with endless patience and devotion to their residents.”
“The staff, nurses & caregivers are the best in the world. They really care about these people who are plagued with dementia. They love on them and take care of them like they were their own family members.”
“Unfortunately with the new management in place, this not a safe place for for seniors with memory care. In the short time the new director Drew Percival has been there, there have been uncountable incidents where the residents have been abused, and have been found out wandering the streets.”
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Oct 17, 2023ComplaintCleanReport
No deficiencies found during this inspection.
Oct 17, 2023Complaint
A licensure complaint, prompted by #CO31989 and #CO33339, was completed on 10/17/23. No deficiencies were cited.
Oct 17, 2023ComplaintCleanReport
No deficiencies found during this inspection.
Apr 5, 2023ComplaintCleanReport
No deficiencies found during this inspection.
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
29 reviews from families & visitors
Official Website
Visit kiscoseniorliving.com
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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