Cns Lakeway
Families consistently rate this highly — reviewers highlight compassionate and family-like staff. Schedule a visit to confirm the fit.
based on 16 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a high level of engagement and a warm, community-focused atmosphere for loved ones with dementia. However, you should specifically inquire about the culture of management and ensure that staff feel empowered to prioritize resident comfort and rest above all else.
Google Reviews
Google Reviews
16 reviews on Google“Families considering this facility can expect a warm, home-like environment characterized by highly compassionate staff and a robust schedule of engaging activities. While the majority of reviewers praise the attentive care and cleanliness, one reviewer raised a serious concern regarding staff being afraid to allow residents to rest due to management pressure.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and family-like staff
- Engaging daily activities and events
- Clean and beautiful facility
- Strong communication with families
Concerns
- Staff fear of management affecting resident care
Rating Trends
Tap a year to see what changed
Distribution · 46 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Since the facility has such a small, intimate capacity of 6 residents, how do you ensure each person receives highly personalized attention during their daily routine?
- 2We've heard wonderful things about the engaging daily activities here; could you walk us through what a typical week of events looks like for the residents?
- 3With such a close-knit, family-like staff, how do you maintain consistent communication with families regarding any changes in a resident's well-being?
- 4How does the team handle medical emergencies or unexpected health changes during the overnight hours?
- 5We noticed how much care goes into keeping the facility beautiful and clean; what is your routine for maintaining that high standard of care and cleanliness?
- 6How do you foster a positive, supportive environment for your staff to ensure they feel empowered to provide the best possible care to the residents?
Personalized based on this facility's data
Key Review Excerpts
“Thru ups and downs, Thomas Manor in Friendswood has been the best place for my mom with dementia. The staff are kind, patient, and treat residents like family (the director even takes my calls day or night).”
“The facility is clean, beautiful and welcoming, but the heart of Thomas Manor is the staff. Having previously dealt with many issues at other facilities, I was nervous at first to see how my grandmother would be cared for.”
“The food is delicious and they have crafts, parties, and activities going on almost daily, as well. Love this place!!”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent comprehensive inspection in February 2022 identified several violations primarily related to life safety and building maintenance, including issues with fire sprinkler systems, smoke detectors, and emergency preparedness plans. While many of these deficiencies were noted as corrected by May 2022, families should remain aware of these past facility maintenance and safety protocol concerns.
Feb 23, 2022Routine18Report
Health Code (2 violations) | Life Safety Code (16 violations)
The facility failed to check gas heating systems prior to the heating season and to maintain records of the those checks.
No description provided for this date.
The facility failed to keep buildings clean and free of hazards.
The facility failed to ensure the building electrical system met the references codes and standards.
The facility failed to inspect, test, and maintain fire sprinkler system components.
No description provided for this date.
The facility failed to ensure an attic was not used for storage.
The facility failed to conduct and document a risk assessment for potential emergencies or disasters.
The facility failed to provide water drainage away from structures to prevent ponding or standing water at or near a building.
The facility failed to inspect, test, and maintain fire sprinkler system components.
The facility failed to keep documentation about the fire sprinkler system onsite at the facility.
The facility failed to maintain electrical, heating, and cooling systems so they worked safely.
The facility failed to ensure that interior wall and ceiling finishes met required surface burning characteristics.
The facility failed to provide smoke detectors in the required locations.
The facility failed to ensure the power source for a fire alarm was a dedicated circuit in the facility's electrical system and that the fire alarm had a secondary, emergency power source.
Facility failed to provide one of the listed fire sprinkler systems according to the requirements of 32.2.3.5 in NFPA 101 Chapter 32.
The facility failed to review the plan at least annually to reflect changes in information, within 30 days following a disaster, within 30 days after a drill, and within 30 days after a change in rule or policy.
The facility failed to provide the required emergency preparedness and response plan training and conduct drills.
Ownership & Operations
Who Operates This Facility
Cns Houston, LLC
for profit
PRUDENCE GENSMAN
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Official Website
Visit thomasmanorcare.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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