Public Google reviewers rate this highly and often mention compassionate and family-like staff. Schedule a visit to confirm the fit.
based on 16 Google reviews
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Public Google reviewers rate Cns Lakeway highly. Reviewers highlight: compassionate and family-like staff, engaging daily activities and events. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families considering this facility can expect a warm, home-like environment characterized by highly compassionate staff and a robust schedule of engaging activities. While the majority of reviewers praise the attentive care and cleanliness, one reviewer raised a serious concern regarding staff being afraid to allow residents to rest due to management pressure.
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Key Review Excerpts
“Thru ups and downs, Thomas Manor in Friendswood has been the best place for my mom with dementia. The staff are kind, patient, and treat residents like family (the director even takes my calls day or night).”
“The facility is clean, beautiful and welcoming, but the heart of Thomas Manor is the staff. Having previously dealt with many issues at other facilities, I was nervous at first to see how my grandmother would be cared for.”
“The food is delicious and they have crafts, parties, and activities going on almost daily, as well. Love this place!!”
Source: Texas Health & Human Services Commission
Key Findings
The most recent comprehensive inspection in February 2022 identified several violations primarily related to life safety and building maintenance, including issues with fire sprinkler systems, smoke detectors, and emergency preparedness plans. While many of these deficiencies were noted as corrected by May 2022, families should remain aware of these past facility maintenance and safety protocol concerns.
Health Code (2 violations) | Life Safety Code (16 violations)
The facility failed to ensure the building electrical system met the references codes and standards.
The facility failed to conduct and document a risk assessment for potential emergencies or disasters.
No description provided for this date.
The facility failed to maintain electrical, heating, and cooling systems so they worked safely.
The facility failed to ensure the power source for a fire alarm was a dedicated circuit in the facility's electrical system and that the fire alarm had a secondary, emergency power source.
The facility failed to provide water drainage away from structures to prevent ponding or standing water at or near a building.
The facility failed to ensure an attic was not used for storage.
The facility failed to keep documentation about the fire sprinkler system onsite at the facility.
The facility failed to check gas heating systems prior to the heating season and to maintain records of the those checks.
Facility failed to provide one of the listed fire sprinkler systems according to the requirements of 32.2.3.5 in NFPA 101 Chapter 32.
The facility failed to provide smoke detectors in the required locations.
The facility failed to keep buildings clean and free of hazards.
The facility failed to ensure that interior wall and ceiling finishes met required surface burning characteristics.
The facility failed to inspect, test, and maintain fire sprinkler system components.
No description provided for this date.
The facility failed to inspect, test, and maintain fire sprinkler system components.
The facility failed to provide the required emergency preparedness and response plan training and conduct drills.
The facility failed to review the plan at least annually to reflect changes in information, within 30 days following a disaster, within 30 days after a drill, and within 30 days after a change in rule or policy.
Cns Houston, LLC
for profit
PRUDENCE GENSMAN
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Google Reviews
16 reviews from families & visitors
Official Website
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TX HHSC — View Official Record
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