The Lev at Winchester
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 67 Google reviews
Watch The Lev at Winchester
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility is an excellent choice for those needing rehabilitation or skilled nursing, particularly due to their highly praised therapy and admissions teams. However, families should closely monitor the consistency of care during night shifts and ensure clear communication lines are established with the business office.
Google Reviews
Google Reviews
67 reviews on Google“Families can expect highly compassionate nursing and therapy staff, with many reviewers specifically praising the admissions and business office for making transitions and financial navigation seamless. While the facility is noted for being clean and professional, some families have reported concerns regarding inconsistent communication from management and occasional issues with staff responsiveness during night shifts.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Efficient admissions and financial assistance
- Effective physical and occupational therapy
- Clean and well-maintained environment
- Smooth transition process for new residents
Concerns
- Inconsistent management communication (mentioned by 2 reviewers)
- Staff responsiveness during night/off-hours (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 78 analyzed
How They Respond to Reviews
The owner primarily uses polite, templated responses for positive reviews but demonstrates high-quality, personalized, and empathetic engagement when addressing negative feedback. They specifically use negative reviews as an opportunity to introduce new leadership and offer direct resolution.
Questions for Your Tour
- 1We've heard wonderful things about how compassionate the nursing staff is; how do you ensure that level of attentive care continues during the night and weekend shifts?
- 2Since we are looking for a smooth transition, could you walk us through your admissions process and how you help new residents settle in?
- 3What specific steps is the facility taking to increase the number of staff members available on the floor during all hours of the day?
- 4How does the management team communicate important updates or changes to families to ensure we are always kept in the loop?
- 5Could you tell us more about the physical and occupational therapy programs available here and how they help residents stay active?
- 6In the event of a medical emergency during the late-night hours, what is the specific protocol for getting immediate care for a resident?
Personalized based on this facility's data
Key Review Excerpts
“The medical staff, occupational therapy staff, ( physical therapy ) activities coordinator, patient care technicians are just GREAT 😃 I haven't seen one patient abused or treated differently or unfairly.”
“The staff at the facility is professional, they keep its clean The residents are well kept, everyone has a hand in keeping the facility operating.”
“Maggie at The Lev at Winchester in Alvin has been such a blessing and has helped our family above and beyond. She has helped us understand complicated and cumbersome issues that has allowed our family to focus on love and family support.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
2
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents who lost too much weight
Residents whose walking got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of recurring issues, with families filing 9 complaint-triggered reports across multiple surveys. The most persistent problems involve nursing staffing requirements, fire safety systems, and infection control protocols, with several issues reappearing across different time periods despite reported corrections. While all deficiencies show correction dates, the repeated nature of key problems like inadequate nursing coverage and safety violations suggests ongoing operational challenges that families should carefully consider.
Dec 5, 2025Complaint1
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Aug 8, 2025Routine7
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Resident Rights Deficiencies
Treat residents equally regarding transfer, discharge, and provision of services for all residents, regardless of payment source
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Jun 28, 2024Routine5
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Jun 28, 2024Complaint1
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Apr 6, 2024Complaint1
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Apr 20, 2023Routine7
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Federal Penalties
Fine
Jul 31, 2023
$3,174
Ownership & Operations
Who Operates This Facility
Oakbend Medical Center
for profit
THE LEV AT WINCHESTER LLC
HANA ABDULLAH-LEWIS
Chain Affiliation
Oakbend Medical Center
5 facilities nationwide
Chain avg rating: 2.5/5 · Rank 2 of 4 (Best)
Ownership & Management
Owners
Oakbend Medical Center
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
67 reviews from families & visitors
Official Website
Visit levatwinchester.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Desire to Live
2.8 miAssisted Living · Alvin, TX
Evening Star Personal Care Home
3.1 miAssisted Living · Alvin, TX
Laurel Court
3.1 miNursing Home · Alvin, TX
Cns Lakeway
3.9 miAssisted Living · Friendswood, TX
Light Heart Memory Care
7.2 miAssisted Living · Pearland, TX
Lakehouse on Dixie
7.4 miAssisted Living · Pearland, TX