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Nursing HomeMedicaid

Friendship Haven Healthcare and Rehabilitation Center

Strong Medicare quality ratings; families often praise exceptional physical and occupational therapy teams. Still worth an in-person visit.

1500 Sunset Dr, Friendswood, TX 77546150 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
3.7/5

based on 140 Google reviews

5
4
3
2
1
Friendship Haven Healthcare and Rehabilitation Center Nursing Home in Friendswood, TX — Street View
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What this means for your family

This facility is an excellent choice for rehabilitation, as the therapy teams are frequently cited as exceptional and highly motivating. However, families should closely monitor the management of personal belongings and verify that dietary instructions are strictly followed, as some reviewers noted issues with lost items and meal consistency.

Google Reviews

Google Reviews

140 reviews on Google
Families considering Friendship Haven will find a facility with highly praised physical therapy and nursing staff, particularly noted for their compassion and professionalism. However, significant concerns exist regarding inconsistent staffing levels, issues with personal property/laundry, and occasional lapses in hygiene and meal consistency.

Quality Themes

Tap a score for details
Food3.0Staff8.0Clean6.0Activities9.0MedsN/AMemoryN/AComms5.0ValueN/A

Strengths

  • Exceptional physical and occupational therapy teams
  • Compassionate and professional nursing staff
  • Clean and well-maintained rehabilitation areas
  • Engaging daily resident activities

Concerns

  • Understaffing and slow response times (mentioned by 4 reviewers)
  • Loss of resident personal items and laundry (mentioned by 3 reviewers)
  • Inconsistent food quality and meal timing (mentioned by 3 reviewers)
  • Issues with facility temperature/AC (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'17(9)'20(6)'22(15)'24(29)'26(19)

Distribution · 142 analyzed

5
91
4
6
3
2
2
5
1
38

How They Respond to Reviews

97%response rate
Good

The owner uses personalized greetings and templates that emphasize 'best outcomes' for positive reviews. Negative reviews are met with a consistent, standardized escalation protocol directing the reviewer to a specific manager.

Questions for Your Tour

  • 1I noticed you are very responsive to feedback from families; how does the management team use resident and family input to improve daily operations?
  • 2What specific steps are being taken to ensure there are enough staff members available to provide timely responses to call lights?
  • 3Could you tell us more about the meal schedule and what steps are being taken to ensure consistent food quality and timing?
  • 4What is your process for ensuring that residents' personal belongings and laundry are carefully tracked and returned to them?
  • 5We've heard great things about your therapy teams; how do the physical and occupational therapists work with residents to meet their specific rehab goals?
  • 6What kind of engaging daily activities or social events do you have planned to keep residents active and connected?

Personalized based on this facility's data


Key Review Excerpts

The nursing staff and the CNA’s are wonderful! They treat you like family. They have been caring and loving towards my husband.

Rehab patient's family · 2026★★★★★

The hip replacement was performed on an already bad leg... Thanks to Ken and his therapy team, dad is walking smoother than he has in 60 years!

Rehab patient's family · 2025★★★★★

The wound care nurse, Amanda and Dr. Bandhakavi did an AMAZING job to heal her wound and help save her leg!

Long-term resident's family · 2024★★★★★
Source: 140 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.33hrs
44%
Registered nurses for medical care
Total Nursing
3.34hrs
81%
All nurses + aides combined
Staff Turnover
53%
Lower is better (< 30% = good)
RN Turnover
39%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

14

measures

Worse Than Avg

2

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.3%
Better than Avg
Here
0.3%
US
12.1%
TX
2.5%
Galveston
5.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility12.0%
Better than Avg
Here
12.0%
US
19.4%
TX
14.2%
Galveston
16.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
TX
96.9%
Galveston
93.3%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility9.8%
Mixed vs Avgs
Here
9.8%
US
15.4%
TX
9.4%
Galveston
11.1%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility14.2%
Better than Avg
Here
14.2%
US
19.5%
TX
18.4%
Galveston
19.0%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
TX
98.0%
Galveston
95.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility98.0%
Better than Avg
Here
98.0%
US
79.7%
TX
88.0%
Galveston
77.3%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
TX
89.2%
Galveston
83.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.3%
Better than Avg
Here
1.3%
US
1.6%
TX
1.5%
Galveston
2.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
1penalties
Well below state avg (9.1)
11 complaint-triggered
$8,018 in fines

Families have filed multiple complaints triggering 12 of 22 federal deficiencies, including serious concerns about abuse protection and care quality. The facility has recurring issues with resident rights, nutrition services, and safety standards, with smoke barrier problems appearing twice across different surveys. While all deficiencies show correction dates, the pattern of complaint-driven violations suggests ongoing care concerns that families should investigate thoroughly during visits.

Sep 4, 2025Complaint
2
0627Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Mar 29, 2025Complaint
1
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Nov 7, 2024Complaint
2
0600Actual harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0809Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Nov 7, 2024Routine
1
0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Sep 4, 2024Complaint
1
0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Sep 1, 2023Complaint
5
0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Federal Penalties

Fine

Nov 7, 2024

$8,018

Ownership & Operations

Who Operates This Facility

Owner / Operator

Winniestowell Hospital District

Organization Type

for profit

Management Company

HMG PARK MANOR OF FRIENDSWOOD, LLC

Administrator

BRENT WALSH

Chain Affiliation

Chain Name

Hmg Healthcare

Chain Size

33 facilities nationwide

Chain avg rating: 3.3/5 · Rank 12 of 31

Ownership & Management

Key personnel

Stramecki, AnthonyOfficer / DirectorMurrell, EdwardOfficer / DirectorRollo, JefferyOfficer / DirectorCibc Bank USAManagerFriendswood Trs LLCManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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