Strong Medicare quality ratings; public reviewers often praise exceptional physical and occupational therapy teams. Still worth an in-person visit.
based on 152 Google reviews

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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Friendship Haven Healthcare and Rehabilitation Center has a strong overall Medicare rating. Public reviewers frequently mention: exceptional physical and occupational therapy teams and compassionate and professional nursing staff. Review the component ratings and current source records before deciding.
Families considering Friendship Haven will find a facility with highly praised physical therapy and nursing staff, particularly noted for their compassion and professionalism. However, significant concerns exist regarding inconsistent staffing levels, issues with personal property/laundry, and occasional lapses in hygiene and meal consistency.
Quality Themes
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Concerns
Rating Trends
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Distribution · 154 analyzed
The owner uses personalized greetings and templates that emphasize 'best outcomes' for positive reviews. Negative reviews are met with a consistent, standardized escalation protocol directing the reviewer to a specific manager.
Personalized based on this facility's data
Key Review Excerpts
“The nursing staff and the CNA’s are wonderful! They treat you like family. They have been caring and loving towards my husband.”
“The wound care nurse, Amanda and Dr. Bandhakavi did an AMAZING job to heal her wound and help save her leg!”
“They had 3 weeks to do his laundry. How disgusting to treat people like that.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
1
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed multiple complaints triggering 12 of 22 federal deficiencies, including serious concerns about abuse protection and care quality. The facility has recurring issues with resident rights, nutrition services, and safety standards, with smoke barrier problems appearing twice across different surveys. While all deficiencies show correction dates, the pattern of complaint-driven violations suggests ongoing care concerns that families should investigate thoroughly during visits.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Federal Penalties
Fine
Nov 7, 2024
$8,018
Winniestowell Hospital District
for profit
HMG PARK MANOR OF FRIENDSWOOD, LLC
BRENT WALSH
Hmg Healthcare
31 facilities nationwide
Chain avg rating: 3.3/5 · Rank 12 of 31
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
152 reviews from families & visitors
Official Website
Visit friendshiphaven.net
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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