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Assisted Living

Clemmons Village I

Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.

6401 Holder Road, Clemmons, NC 2701260 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
4.5/5

based on 30 Google reviews

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What this means for your family

This facility is highly regarded for its compassionate nursing staff and exceptional cleanliness, making it a strong candidate for those prioritizing person-centered care. However, because one reviewer raised serious concerns about management and care quality when unsupervised, you should specifically ask about management oversight and staff-to-resident ratios during shift changes.

Google Reviews

Google Reviews

30 reviews on Google
Families considering Clemmons Village I can expect a highly compassionate staff that treats residents like family, with specific praise for nursing and housekeeping. While the facility is noted for its cleanliness and beautiful surroundings, one reviewer raised serious concerns regarding management and care quality when unsupervised.

Quality Themes

Tap a score for details
Food5.0Staff9.0Clean10.0ActivitiesN/AMedsN/AMemory5.0Comms8.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Clean and well-maintained environment
  • Friendly and welcoming atmosphere
  • High standards of cleanliness and sanitizing

Concerns

  • Allegations of poor management and inconsistent care quality

Rating Trends

Tap a year to see what changed

234'17(4)'19(2)'21(9)'23(1)'26(1)

Distribution · 30 analyzed

5
23
4
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How They Respond to Reviews

10%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1It is wonderful to see how clean and well-maintained the facility looks; what specific cleaning schedules do you follow to maintain these high standards?
  • 2We've heard such lovely things about how compassionate and attentive the nursing staff is here; how do you foster that kind of culture among your team?
  • 3How do you ensure that the high quality of care remains consistent across all shifts and among all caregivers?
  • 4What does a typical day of social activities and engagement look like for the residents here?
  • 5In the event of a medical emergency during the night, what is the immediate protocol for getting care to a resident?
  • 6How does the management team communicate with families to ensure we are always updated on our loved one's well-being?

Personalized based on this facility's data


Key Review Excerpts

The staff here love the residents! No doubt about it. I have a family mbr who was here for 4 months and we were very pleased with her care and the attention given to her. It is very clean and residents are treated with respect and dignity.

Long-term resident's family · 2022★★★★★

My mother is a resident in the Memory Care section of CV. I visited her 7 days at Christmas. The staff was friendly and very receptive to my mother’s needs. Everyone from Tomasa in housekeeping, to Nicole and John on the nursing staff to Tony the Director of Nutrition was available and attentive.

Memory care family member · 2021★★★★★

My aunt has been here for 6 or 7 years now and they take such good care of her I love the staff and the surroundings are just beautiful and the food's good too

Long-term resident's family · 2021★★★★★
Source: 30 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

9total
9deficiencies
Aug 6, 2025Follow-up
Medication AdministrationD358

The facility failed to administer medications as ordered by a licensed practitioner for one resident. Specifically, the facility continued to administer 50mcg of levothyroxine despite a physician's order dated 06/23/25 to decrease the dosage to 35mcg. The error persisted through August 2025 because the new order was not properly communicated to the pharmacy or implemented in the medication administration records.

Aug 6, 2025Follow-up
Medication AdministrationD 358

The facility failed to administer medications as ordered by a licensed practitioner for one resident. Specifically, the facility continued to administer levothyroxine 50mcg despite a physician's order from June 2025 to decrease the dosage to 35mcg.

Jun 1, 2023Other
Health Care Documentation and ImplementationD276

The facility failed to ensure physician orders were implemented for one resident regarding a thyroid stimulating hormone (TSH) laboratory test. Although an order was signed in March 2023, the required laboratory test was not completed during the specified timeframe, and the facility lacked a system to verify that lab orders were fulfilled by the contract laboratory.

Dec 18, 2020Complaint
Medication Aides; Training and Competency Evaluation RequirementsD935

The facility failed to ensure that two out of three sampled staff members (Staff A and Staff B) had documentation of a completed Medication Clinical Skills Competency Validation prior to administering medications. Specifically, while Staff B had passed a written exam, there was no record of a clinical skills competency validation performed at the current facility.

Dec 18, 2020Complaint
Medication Aides; Training and CompetencyD935

The facility failed to ensure that all staff performing unsupervised medication aide duties had completed the required clinical skills evaluation. Specifically, 2 of 3 sampled staff members lacked documentation of a Medication Clinical Skills Competency Validation prior to administering medications to residents.

Sep 15, 2017Other
Nutrition And Food ServiceD296

The facility failed to maintain a matching therapeutic diet menu for residents with physician-ordered therapeutic diets. Specifically, there was no menu available for a resident on a low concentrated sweets (LCS) diet, making it impossible to determine if the resident was being served the correct diet as ordered.

Sep 15, 2017Other
Nutrition And Food ServiceD 296

The facility failed to maintain a matching therapeutic diet menu for all physician-ordered therapeutic diets. Specifically, there was no menu available for a resident prescribed a low concentrated sweets (LCS) diet, making it impossible to verify if the resident's dietary needs were being met.

Aug 20, 2015Follow-up
Personal Care and SupervisionD 270

The facility failed to provide documentation of supervision in accordance with a resident's assessed needs, care plan, and current symptoms. Specifically, for a resident with a history of falls and dementia, the facility did not demonstrate that supervision met the requirements of the resident's care plan and fall prevention guidelines.

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References & Resources

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