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Assisted Living

Cadence at Clemmons

Families consistently rate this highly — reviewers highlight compassionate and respectful memory care staff. Schedule a visit to confirm the fit.

1165 S. Peace Haven Road, Clemmons, NC 2701296 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
4.7/5

based on 21 Google reviews

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What this means for your family

This facility is highly regarded for its compassionate memory care and clean environment, often making residents feel like part of a family. While the overall quality of care is excellent, families should verify the professionalism of the night-shift staff during their initial inquiry.

Google Reviews

Google Reviews

21 reviews on Google
Families considering Cadence at Clemmons can expect a clean, professional, and highly compassionate environment, particularly within the memory care unit. While most reviewers praise the staff for treating residents like family, one serious concern was raised regarding the conduct of a specific night-shift employee.

Quality Themes

FoodN/AStaff9.0Clean9.0Activities8.0MedsN/AMemory10.0Comms9.0ValueN/A

Strengths

  • Compassionate and respectful memory care staff
  • Clean and well-organized facility
  • Professional and informative touring process
  • Welcoming and family-like atmosphere

Concerns

  • Disrespectful behavior by 3rd shift med tech

Rating Trends

Tap a year to see what changed

2345.02019(2)5.02020(2)5.02022(2)5.02023(1)4.02024(5)4.82025(6)5.02026(3)

Distribution · 21 analyzed

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How They Respond to Reviews

81%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1We've heard such wonderful things about the welcoming, family-like atmosphere here; how do you help new residents integrate into the community?
  • 2Since the memory care staff is so highly regarded, could you tell us more about the specific training they receive for specialized care?
  • 3We noticed how much care goes into maintaining a clean and organized facility; what are your daily routines for ensuring the common areas stay pristine?
  • 4How is the communication handled between the care team and families, especially during the overnight hours or during shift changes?
  • 5What kind of daily activities or social outings are available to keep residents engaged and active within the community?
  • 6In the event of a medical emergency during the late-night or early-morning hours, what is the protocol for immediate care and family notification?

Personalized based on this facility's data


Key Review Excerpts

We have experienced nothing but the most wonderful care for my grandfather. On Day 1, several of the staff stood in the rain welcoming him to his new home at Cadence. He had a rough time adjusting emotionally for the first two weeks since he had just lost his wife. They made sure he had every comfort and support he needed.

Grandfather's family member · 2022★★★★★

My mother has been here for a year and I cannot say enough good things about this facility! Every effort is made by the leadership to make sure residents are treated with dignity and respect.

Long-term resident's family · 2023★★★★★

Cadence professional and caring Assisted Living and Memory Care facility! They treat the residents with kindness, respect and best care for our love one.

Memory care family member · 2025★★★★★
Source: 21 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

7total
7deficiencies
Aug 17, 2022Other
Training On Care Of Diabetic ResidentD 164

The facility failed to ensure that six sampled medication aides completed required training on the care of diabetic residents prior to administering insulin and performing finger stick blood sugars. This training is required for unlicensed staff to cover topics such as insulin action, storage, and management of hypoglycemia and hyperglycemia.

Aug 17, 2022Other
Training On Care Of Diabetic ResidentD 164

The facility failed to ensure that 6 of 6 sampled medication aides completed required training on the care of diabetic residents prior to administering insulin. The facility's computer-based training module lacked essential topics such as insulin storage, mixing, measuring, injection techniques, and sliding scale administration. Additionally, the training did not include hands-on return demonstrations for finger stick blood sugars or insulin administration.

May 23, 2019Complaint
Personal Care and SupervisionD 269

The facility failed to provide required personal care assistance according to the resident's care plan. Specifically, one resident who required extensive hands-on assistance for transfers and toileting did not receive the documented level of care, which resulted in a fall.

Jul 8, 2018Complaint
Personal Care and SupervisionC-tag

The facility failed to provide adequate supervision for two residents who were disoriented and ambulatory, leading to repeated falls and injuries. Specifically, one resident suffered a cervical vertebrae fracture and elopement from the Special Care Unit due to a lack of documented interventions and failure to follow fall protocols.

Jul 6, 2018Complaint
Personal Care and SupervisionD 270

The facility failed to provide adequate supervision for residents in accordance with their care plans, specifically for two residents who were disoriented and ambulatory. This lack of supervision resulted in repeated falls, including a cervical vertebrae fracture for one resident and an elopement from the Special Care Unit for another.

Mar 23, 2017Other
Medication AdministrationD 358

The facility failed to ensure medications and treatments were administered as prescribed to 2 of 6 residents. Specifically, during a medication pass on 03/23/17, Preservision Lutein vitamin was omitted from the administration for Resident #6 despite being ordered and documented as administered in the eMAR.

Mar 23, 2017Other
Medication Administration10A NCAC 13F .1004(a)

The facility failed to ensure medications and treatments were administered as prescribed for two residents. Specifically, a medication aide overlooked administering Preservision Lutein vitamins to one resident and incorrectly documented a medication as administered in the eMAR system without scanning the barcode.

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References & Resources

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