Clearwater at Glendora
Families consistently rate this highly — reviewers highlight exceptional sales and admissions staff. Schedule a visit to confirm the fit.
based on 28 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a beautiful, clean environment with a highly professional admissions team that eases the transition process. However, you should closely monitor nursing staffing levels and meal consistency, as recent feedback indicates that high occupancy may be straining the caregiving staff.
Google Reviews
Google Reviews
28 reviews on Google“Families can expect a beautiful, clean, and high-end facility with a highly praised sales and admissions team that excels at navigating the transition process. While many reviewers highlight the compassionate care for residents with dementia and Alzheimer's, there is a significant concern regarding recent understaffing in the nursing department which has led to delayed response times and meal service issues.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional sales and admissions staff
- Beautiful and clean facility
- Compassionate care for memory care residents
- Professional and helpful front desk/administrative team
Concerns
- Nursing understaffing and slow response times
- Delayed or cold meal service due to staffing
Rating Trends
Tap a year to see what changed
Distribution · 28 analyzed
How They Respond to Reviews
The owner provides highly personalized and empathetic responses to detailed reviews, often referencing specific staff members or core values. For negative reviews, they avoid defensiveness and instead provide a direct path to management for resolution.
Questions for Your Tour
- 1It's clear from how you interact with families that your admissions and front desk teams are very professional; how does that level of care translate to the daily interactions between the care staff and the residents?
- 2We noticed how much care goes into the memory care program here; what specific daily activities or sensory programs are in place to keep residents engaged and stimulated?
- 3The facility looks incredibly clean and well-maintained; how does the housekeeping and maintenance schedule work to ensure the environment stays this beautiful for the residents?
- 4With the dining experience being such a central part of the day, how does the team manage meal service to ensure everything stays warm and arrives on time for everyone?
- 5In terms of medical oversight, how does the nursing team manage resident needs during the night or during shifts when the floor might be particularly busy?
- 6Since the administration is so responsive to feedback and community input, how does the facility involve families in the process of addressing any new care concerns that might arise?
Personalized based on this facility's data
Key Review Excerpts
“A medical crisis required us to find an assisted living facility for my in-laws in a very short timeframe. From the very beginning, Malina Walter was a rockstar! She was extremely knowledgeable, helpful and flexible throughout the process.”
“His condition worsened quickly, and his Alzheimer's took a toll. The staff at Clearwater was a God-send. A weight was lifted from my shoulders, and they cared for him with compassion and tenderness.”
“Nurses are understaffed and overwhelmed. The response time to help the residents is terrible. Meals are being served late and sometimes cold due to staffing issues.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Jun 1, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
May 8, 2026OtherClean
FACILITY EVALUATION REPORT
Jan 29, 2026InspectionClean
The facility underwent an unannounced required annual visit. The inspection noted that the facility is operating within its licensed limitations, and general areas were observed to be in good repair. Crucially, the report explicitly states that no deficiencies were cited during this visit.
Jan 21, 2026ComplaintClean
The investigation was conducted following a complaint regarding PPE supply, infection control, and resident medical documentation. The report concludes that there was insufficient evidence to corroborate any of the reported allegations. Therefore, all cited allegations are deemed unsubstantiated.
Feb 28, 2025InspectionClean
The annual inspection revealed one significant deficiency related to medication administration protocols. Specifically, the facility was cited for failing to administer medication according to physician orders for one resident. Immediate corrective action is required to ensure all medication records are compliant and administered correctly.
Feb 4, 2025ComplaintClean
This report details a Complaint Investigation conducted following an initial complaint visit. The investigation addressed allegations regarding staff failure to prevent falls and staff neglect in personal care. Based on staff interviews, resident statements, and file reviews, all cited allegations were deemed unsubstantiated.
Dec 6, 2024ComplaintClean
COMPLAINT INVESTIGATION REPORT
Apr 23, 2024ComplaintClean
The investigation substantiated allegations of resident-on-resident assault due to inadequate supervision. Specifically, the facility was cited for failing to prevent R2 from attacking R1, resulting in a head laceration, and for general lack of supervision regarding R2's aggressive wandering behaviors. Two Type A deficiencies were issued, both related to immediate risks stemming from insufficient supervision.
Ownership & Operations
Who Operates This Facility
Clearwater at Glendora Opco, Llc;csl Bershire Oper
SAMPEDRO, TAMMIE
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
28 reviews from families & visitors
Official Website
Visit clearwateratglendora.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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