Clearbrook Inn Living Center
Families consistently rate this highly — reviewers highlight warm, welcoming front desk and administrative staff. Schedule a visit to confirm the fit.
based on 45 Google reviews
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What this means for your family
Clearbrook Inn is highly recommended for its exceptional staff and vibrant activity program, which help residents feel at home. However, families should be aware that the facility is private-pay only and should clarify all financial expectations during the tour to ensure it aligns with your long-term budget.
Google Reviews
Google Reviews
45 reviews on Google“Clearbrook Inn is highly regarded by families for its warm, welcoming atmosphere and dedicated staff who frequently go above and beyond to support residents. Reviewers consistently praise the front desk service, engaging activity programs, and the compassionate care provided by nursing and support teams. While the vast majority of feedback is glowing, families should be aware of the facility's private-pay-only financial model and occasional reports of unprofessional communication from specific administrative staff.”
Quality Themes
Tap a score for detailsStrengths
- Warm, welcoming front desk and administrative staff
- Engaging and varied activity calendar
- Compassionate, attentive caregiving team
- Clean and well-maintained living environment
Concerns
- Exclusively private-pay financial model (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 50 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how does that culture of open communication translate into how you keep families updated on their loved one's daily well-being?
- 2With your focus on a varied activity calendar, could you walk us through a few of the most popular resident-led events or outings that have happened recently?
- 3Since Clearbrook Inn operates on a private-pay model, what kind of flexibility or transparency can we expect regarding potential future rate adjustments?
- 4Given the high praise for your caregiving team, what specific training or approach do they use to ensure residents feel both supported and independent in their daily routines?
- 5How does your staff coordinate with outside medical providers or specialists when a resident needs care beyond what is provided on-site?
- 6We love the welcoming atmosphere here; how do you foster that sense of community among the 53 residents to ensure everyone feels included in the social life of the center?
Personalized based on this facility's data
Key Review Excerpts
“The staff at clearbrook are excellent. My wife's grandmother has been there a little over a year, and they have treated her with dignity and respect. We go about 3x/week, and they have little turnover, so they get to know residents and spend time with her.”
“My mom, who is 96 years old, has been a resident of Clearbrook since 2017, is exceedingly happy there. Clearbrook has an excellent staff, who are very attentive and friendly to her as an individual. Care that treats Mom as a respected friend really matters to my brother, sister, and me.”
“The process was exceptionally smooth (they have done this before) and Mom transitioned from home to living at Clearbrook. Mom was reluctant to engage in activities, but the activities director Cindy Klinefelter compassionately brought Mom into the social atmosphere.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Feb 9, 2026FireCleanReport
No violations were observed during this inspection.
Apr 16, 2025Inspection
The document also includes a consultation regarding WAC 388-78A-3100 (Safe storage of supplies and equipment) where maintenance rooms were found unlocked.
Facility failed to ensure staff completed required five-hour safety and orientation training and specialty trainings (dementia/mental health).
Facility failed to ensure staff completed the required 70-hour basic training.
Feb 10, 2025FireCleanReport
No violations were observed during this inspection. Owner/Representative listed as James Diron.
Apr 11, 2023Fire
Initial inspection on 03/02/2023 resulted in Disapproved status; follow-up inspection on 04/11/2023 confirmed all violations corrected.
Fire wall penetration located in kitchen below kitchen sink.
Facility failed to provide documentation showing sensitivity test for smoke detectors has been conducted.
Facility failed to provide 5-year backflow internal pipe documentation and 5-year fire department connection hydro testing documentation.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
45 reviews from families & visitors
Official Website
Visit encorecommunities.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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