Clear Creek Care Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 69 Google reviews

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What this means for your family
Clear Creek Care Center has a dedicated group of long-term staff who provide excellent end-of-life and respite care, which many families deeply appreciate. However, because multiple reviewers have reported critical issues with medication management, slow response times, and a lack of specialized dementia care, we strongly advise families to conduct an unannounced visit and ask specifically about current staffing ratios and medication safety protocols before committing.
Google Reviews
Google Reviews
69 reviews on Google“Clear Creek Care Center receives highly polarized feedback, with many families praising the compassionate, long-term staff and supportive environment for end-of-life care. However, a significant number of reviewers report serious concerns regarding understaffing, slow response times to patient calls, and lapses in medication management or basic hygiene. Families should be aware that while some find it a warm, home-like facility, others describe it as poorly managed and unresponsive to medical needs.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and long-term nursing staff
- Supportive end-of-life and hospice care
- Helpful administrative and social work support
- Clean and welcoming environment
Concerns
- Understaffing and slow response times to call lights (mentioned by 6 reviewers)
- Medication errors and improper dosing (mentioned by 3 reviewers)
- Poor management of dementia and Alzheimer's patients (mentioned by 3 reviewers)
- Lack of cleanliness or hygiene issues (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 70 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how much the administration engages with the community through your review responses; how do you typically communicate important updates or changes to families?
- 2We've heard lovely things about the compassion of your long-term nursing staff, so could you tell us more about how they support residents with their daily needs?
- 3With the specialized care required for dementia and Alzheimer's, what specific routines or person-centered approaches do you use to support our loved one's memory care needs?
- 4How does the nursing team ensure that medication schedules and dosages are managed with 100% accuracy during shift changes?
- 5In the event of a medical emergency or a sudden change in health, what is the protocol for notifying the family and coordinating with doctors?
- 6What kind of daily activities or social programs are available to keep residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“They wait so long to answer a call for assistance the patients help other patients.”
“My medications were given at the wrong times; in some cases they were in the wrong dosages.”
“The staff was professional, kind, and caring. They created a safe and comfortable environment, and I truly appreciate the care and respect shown to her by the Nurses,CNA, and administrative staff.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
16
measures
1
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Clear Creek Care Center has faced families filing complaints about care quality and safety hazards, with recurring issues in medication management, infection control, and basic daily care assistance appearing across multiple surveys from 2021 to 2024. While all deficiencies show correction dates, the pattern of repeated problems in core care areas suggests ongoing quality challenges that families should discuss during visits.
Oct 20, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 21, 2025Complaint1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Mar 21, 2024Routine11
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Dec 1, 2022Routine6
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Aug 12, 2021Routine9
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Sep 10, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Feb 28, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jan 21, 2025Complaint
A complaint survey, prompted by #CO38814 was conducted on 1/21/25. One deficiency was cited. Based on observations, record review and interviews, the facility failed to ensure residents who were unable to carry out activities of daily living (ADL) received the necessary services to maintain good grooming and personal hygiene for two (#2 and #1) of three residents reviewed for bathing out of three sample residents.Specifically, the facility failed to ensure Resident #2 and Resident #1, who were dependent on staff for bathing, received their scheduled showers. Findings include:I. Facility policy and procedureThe Bathing/Shower policy, revised February 2018, was provided by the regional clinical resource (RCR) on 1/21/25 at 4:24 p.m. It read in pertinent part, "The purpose of this procedure is to promote cleanliness, provide comfort to the resident and to observe the condition of the resident' s skin. "The documentation includes the date and time the shower/bath was performed, the name and title of the individual who assisted the resident with the shower, all the assessment data obtained during the shower, how the resident tolerated the shower, if the resident refused the shower, the reason why, the intervention taken and report the refusal to the supervisor."The Activity of Daily Living policy, revised March 2018, was provided by the RCR on 1/21/25 at 4:20 p.m. It read in pertinent part, "Residents who are unable to carry out activities of daily living (ADL) independently will receive the services necessary to maintain good nutrition, grooming, personal hygiene and oral hygiene. "Care and services will be provided for the following activities:-Bathing, dressing, grooming and oral care;-Transfer and ambulation;-Toileting;-Dining to include meals and snacks; and-Using speech, language or other functional communication systems."II. Resident #2A. Resident statusResident #2, age greater than 65, was admitted on 9/4/23. According to the January 2025 CPO, diagnoses included end stage renal failure, dependence on dialysis, cognitive communication deficit, limitations of activities due to disability, sacral pressure injury and depression. The 12/30/24..
May 28, 2024Follow-upCleanReport
No deficiencies found during this inspection.
May 28, 2024Follow-upCleanReport
No deficiencies found during this inspection.
Apr 11, 2024Routine
Based on observation and staff interview during the course of the survey it was determined the facility failed to maintain smoke barriers in accordance with NFPA 101, 7.1.6.2. This was evidenced by the following:Entrance north ramp has gaps in the concreteNFPA 101 7.1.6.2 Changes in Elevation. Abrupt changes in elevation of walking surfaces shall not exceed 1/4 in. (6.3 mm). Changes in elevation exceeding 1/4 in. (6.3 mm), but not exceeding 1/2 in. (13 mm), shall be beveled with a slope of 1 in 2. Changes in elevation exceeding 1/2 in. (13 mm) shall be considered a change in level and shall be subject to the requirements of 7.1.7This deficiency has the potential to affect occupants, who might include residents, staff, and visitors within the entire facility. Deficient items were discussed with the Maintenance director at the exit conference. Based on observation and staff interview during the course of the survey it was determined the facility failed to maintain smoke barriers in accordance with NFPA 101, 8.5.1. This was evidenced by the following:1.Penetration needs fire caulk south nurse station.2.Medicine room needs fire caulk by south nurse stationNFPA 101, Section 8.5.1, in part, smoke barriers shall be provided to subdivide building spaces for the purpose of restricting the movement of smoke.This deficiency has the potential to affect occupants, who might include residents, staff, and visitors within the entire facility. Deficient items were discussed with the Maintenance director at the exit conference. Based on observation during the course of the survey it was determined the facility failed to maintain a hazardous area in accordance with NFPA 99 and 55. This was evidenced by the following:Oxygen Transfill rooms need a vent 12" of the floorNFPA 556.15.7 Inlets to the Exhaust System.6.15.7.1 The exhaust ventilation system design shall take into account the density of the potential gases released.6.15.7.2 For gases that are heavier than air, exhaust shall be taken from a point within 12 in. (304.8 mm) of the floor.6.15.7.3 For gases that are lighter than air, exhaust shall be taken from a point within 12 in. (304.8 mm) of the ceiling.These deficiencies have the potential to affect occupants, who might include residents, staff, and visitors within the entire facility. Deficient items were discussed with the Administrator and Maintenance director at the exit conference. INITIAL COMMENTS (ID Prefix Tag #K000) are informational only and a representation of the facility' s general characteristics.This survey was conducted in accordance with the Federal Register at Section 42 CFR 483.70(a). This survey was conducted on April 11, 2024 for compliance with the National Fire Protection Association, (NFPA 101) Life Safety Code (2012) Chapter 19 "Existing Health Care Occupancies." This structure is a one (1) story, Type V (000) (VB) construction. The facility has a partial basement that is used for support services only and there is no resident access. The facility is licensed for 80 beds and the census on the date of the survey was 62.The facility is fully protected throughout by a National Fire Protection Association (NFPA) 13 automatic wet-pipe fire sprinkler system. The facility is classified as fully sprinklered. The results of this survey was discussed with the Maintenance Director and the Facility Administrator during the exit conference.
Ownership & Operations
Who Operates This Facility
Clear Creek Care Center
for profit
Chain Affiliation
Vivage Senior Living
12 facilities nationwide
Chain avg rating: 3.4/5 · Rank 12 of 17
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
69 reviews from families & visitors
Official Website
Visit vivage.com
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
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