Park Forest Care Center LLC
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 21 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- High staff turnover (64%)
Below average in CO · Below recommended RN staffing · No penalties on record
What this means for your family
While some visitors have noted a lively atmosphere and friendly nursing staff, the recent reports of neglect, theft, and administrative unresponsiveness are deeply concerning. We strongly recommend that you visit the facility unannounced, specifically check the cleanliness of resident areas, and demand to speak with the administrator regarding their communication protocols before considering placement.
Google Reviews
Google Reviews
21 reviews on Google“Park Forest Care Center receives highly polarized feedback, with some visitors praising the friendly staff and lively atmosphere, while others report severe neglect and administrative incompetence. Families have raised serious concerns regarding theft of personal property, poor hygiene standards, and a lack of responsiveness from management. Prospective families should be aware of significant inconsistencies in the quality of care and communication reported by different visitors.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and personable nursing staff
- Lively, dynamic environment
- Welcoming atmosphere for visitors
Concerns
- Poor communication and lack of responsiveness from management (mentioned by 3 reviewers)
- Neglect regarding hygiene and basic care needs (mentioned by 2 reviewers)
- Theft of personal property and money (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 22 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that the facility is quite lively, how do you ensure that staff are able to provide consistent, one-on-one attention to hygiene and daily personal care needs for each resident?
- 2I understand communication is vital for families; what is your standard process for keeping us updated on changes in care, and who is the primary point of contact for administrative concerns?
- 3With 103 residents, how do you manage the security of personal belongings and valuables to ensure residents feel safe and their property is protected?
- 4I noticed the dining experience is a focus area; could you walk me through how you handle dietary preferences and ensure residents are enjoying their meals?
- 5In the event of a medical emergency, what is your protocol for stabilizing a resident and how quickly can we expect to be notified?
- 6Since the nursing staff is often described as very friendly, how do you encourage that same level of engagement and responsiveness from the management team?
Personalized based on this facility's data
Key Review Excerpts
“Do not put your loved one in this Don’t Care Facility. Sherry and Kelsey are the worst. They’re lazy and they lie. My loved one had gifts stolen, money stolen, clothes stolen. They left my loved one sitting in her pee and not bathing her or making eating a priority.”
“Has the state finally shut this facility down ? Have been trying to reach a friend here....no one answers the phone...left a voicemail to call me back...no response”
“They took very good care of my father the last year of his life. Nurses friendly. Many residents are walking the halls and it provided a dynamic atmosphere.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
8
measures
6
measures
1
measures
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families recently filed complaints that triggered a December 2024 survey citing serious issues with resident protection from abuse and neglect, along with nursing staffing problems. The facility shows recurring deficiencies in resident safety and protection, medication management, and quality of care across all four surveys from 2022-2025. While all violations have reported correction dates, the persistent pattern of safety concerns, including repeated citations for protecting residents from harm, warrants careful consideration during any visit.
Feb 9, 2026Complaint4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jun 3, 2025Routine7
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Have enough outside ventilation via a window or mechanical ventilation, or both.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Dec 31, 2024Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Nov 30, 2023Routine9
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Emergency Preparedness Deficiencies
Establish policies and procedures for volunteers.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Aug 23, 2022Routine11
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Federal Penalties
Fine
Feb 9, 2026
$24,840
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Oct 20, 2025Follow-upCleanReport
No deficiencies found during this inspection.
Jul 24, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jun 24, 2025Routine
Based on a record review, observations, inspection, and interviews, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 101, 25, and 13. The deficient practice affected all smoke com.. Based on observation and record review during the survey, it was determined that the facility failed to maintain the backup emergency generator in accordance with National Fire Protection Association (NFPA) Standard 110. The defici.. Based on observation and staff interviews during the record review, it was determined that the facility failed to maintain emergency lighting in accordance with Life Safety Code NFPA 101.The deficient practice could affect all sm.. Based on observation and staff interviews during the survey, it was determined that the facility failed to maintain hazard areas in accordance with NFPA 101, 99, 80, and 58. The deficient practice affected all smoke compartments. .. Based on observation and staff interviews, it was determined that the facility failed to arrange and maintain exit signage in accordance with Life Safety Code Section 7.10.1.2.1 and Chapter 19. The deficient practice affected all s.. Based on observation and staff interviews, it was determined that the facility failed to arrange and maintain the means of egress in accordance with Life Safety Code Section 19.2 and Chapter 7. The deficient practice affect.. Based on observation and staff interviews, it was determined that the facility failed to maintain wiring in accordance with NFPA 99 and NFPA 70.. The deficient practice affected 1 of 7 smoke compartments. The deficient practice coul.. Based on observation during the course of the survey it was determined the facility failed to maintain a hazardous area in accordance with NFPA 99. The deficient practice affected 1 of 7 smoke compartments. The deficient practice.. Based on observation during the course of the survey it was determined the facility failed to maintain a manual fire alarm box (pull station) in accordance with NFPA 101, 9.6.2.7. The deficient practice affected 1 of 7 smoke compart.. Based on observation it was determined that the facility failed to maintain the kitchen hood suppression system as required by NFPA 96, (Chapter 12, Section 12.1.2.3.1) and cooking appliance restraint as required by NFPA 54, 9.6.1... Based on observations and records review, it was determined that the facility did not maintain fire extinguishers in accordance with NFPA 10. The deficient practice affected 1 of 7 smoke compartments. The deficient practice could .. Based on the documentation review, it was determined that the facility did not maintain proper electrical practices in accordance with NFPA 99 Health Care Facilities Code (2012). The deficient practice affected all smoke compartment.. Based on the record review, it was determined that the facility failed to conduct fire drills in accordance with the Life Safety Code, Section 19.7.1.6. The deficient practice could affect all smoke zones,103 of 103 residents, and an indet.. INITIAL COMMENTS (ID Prefix Tag #K000) are informational only and a representation of the facility' s general characteristics.This survey was conducted in accordance with the Federal Register at Section 42 CFR 483.70(a).This s..
Jun 3, 2025Complaint
A recertification survey with complaint #CO39200, #CO39608, #CO39676 and #CO40161 was completed on 5/28/25 to 6/3/25. Seven deficiencies were cited. An Emergency Preparedness survey was conducted from 5/28/25 to 6/3/25. No deficiencies were cited. Based on interviews and record review, the facility failed to coordinate changes to the preadmission screening and resident review (PASRR) Level II determination and evaluation report promptly with the State Mental Health Agency in the case of residents with serious mental illness or a related condition for one (#38) of two residents reviewed for PASRR out of 35 sample residents.Specifically, the facility failed to notify the State Mental Health Agency when a res.. Based on observations and interviews, the facility failed to maintain an infection control program designed to provide a safe, sanitary and comfortable environment to help prevent the possible development and transmission of infectious diseases.Specifically, the facility failed to:-Ensure housekeeping staff followed appropriate infection control guidelines when cleaning residents' bathrooms;-Ensure housekeeping staff applied alcohol-based hand sanitizer per guidelines w.. Based on observations and interviews, the facility failed to provide adequate outside ventilation by means of windows and/or mechanical ventilation for one of two shower rooms and nine of 16 resident bathrooms.Specifically, the facility failed to ensure the exhaust fans in the north shower room and nine resident rooms were working properly.Findings include:I. Facility policy and procedureThe Ventilation and Environmental Condition policy, revised 11/13/24, was pr.. Based on observations, record review and interviews, the facility failed to ensure one (#184) of two residents who required respiratory care received care consistent with professional standards of practice out of 35 sample residents.Specifically, the facility failed to ensure oxygen was administered as ordered by the physician for Resident #184.Findings include:I. Facility policy and procedureThe Respiratory Care and Oxygen Administration policy and pro.. Based on record review and interviews, the facility failed to ensure prompt action was taken upon the filing of a grievance of a group.Specifically, the facility failed to make prompt efforts to resolve resident grievances brought up by the resident council. Findings include:I. Facility policy and procedureThe Grievance policy, reviewed 5/13/25, was provided by the nursing home administrator (NHA) on 6/3/25 at 6:51 a.m. It read in pertinent part,"All grievances ar.. This Citation text meets this visualizations limit for 32,000 characters, please reach out to CDPHE HFEMSD Records Team for the full citation text at cdphe_hfemsd_records@state.co.us. Within your email, please include Facility Name, Inspection ID and Citation Code.
Mar 4, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Mar 4, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Park Forest Care Center LLC
for profit
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
21 reviews from families & visitors
Official Website
Visit parkforestcarecenter.com
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
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