Circleville Post-Acute
Strong Medicare quality ratings; families often praise effective physical therapy team. Still worth an in-person visit.
based on 61 Google reviews

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What this means for your family
This facility has shown a strong trend of positive feedback in recent years, particularly regarding physical therapy and staff attentiveness. However, because of past reports of slow response times and communication gaps, we recommend you observe the call-light response time during your tour and ask specifically how they manage diabetic dietary needs and medical oversight on weekends.
Google Reviews
Google Reviews
61 reviews on Google“Circleville Post-Acute receives highly polarized feedback, with recent reviews highlighting a clean environment and compassionate, attentive staff, particularly within the physical therapy department. However, historical and some more recent negative reports raise serious concerns regarding inconsistent response times to call lights, poor communication from management, and issues with dietary management for diabetic residents. Families should conduct a thorough tour and ask specific questions about staffing ratios and medical oversight during off-hours.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy team
- Clean and well-maintained facility
- Compassionate and attentive nursing staff
- Engaging activities and socialization
Concerns
- Slow response times to call lights (mentioned by 2 reviewers)
- Poor communication from management and difficulty reaching staff (mentioned by 3 reviewers)
- Inconsistent dietary management for diabetic residents (mentioned by 2 reviewers)
- Unpleasant odors and cleanliness issues (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 45 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I've heard wonderful things about your physical therapy team; how do you tailor rehabilitation plans to help residents regain their independence?
- 2How do you ensure that dietary needs, especially for residents managing diabetes, are consistently met during meal times?
- 3What is your process for ensuring staff are quickly responsive to call lights, especially during the night shifts?
- 4How does the management team stay in regular contact with families to provide updates on a resident's well-being?
- 5What kind of daily activities and social events do you have planned to keep residents engaged and connected with one another?
- 6Can you walk me through your protocols for managing medication and how you handle medical emergencies after hours?
Personalized based on this facility's data
Key Review Excerpts
“With the constant care and encouragement from my CPA Therapy Team, I was able to do just that! Overall I was well taken care of and treated with respect by all the staff.”
“The staff here are amazing. Literally every encounter has been awesome. It’s clean and usually smells good.”
“My relative is not getting the care she needs, and we are having difficulty even reaching anyone in charge to discuss concerns. Dressing changes and other medical needs are not prioritized here.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Circleville Post-Acute shows recurring issues across fire safety systems, medication management, and resident safety that persist across multiple surveys from 2020 to 2025. While all 30 deficiencies have correction dates, the facility continues to struggle with smoke barriers, sprinkler systems, medication errors, and accident prevention, suggesting ongoing operational challenges that families should carefully consider when evaluating care options.
Mar 16, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Apr 17, 2025Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Sep 26, 2022Routine13
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jan 2, 2020Routine10
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Ownership & Operations
Who Operates This Facility
Circleville Post-Acute
for profit
Chain Affiliation
Pacs Group
280 facilities nationwide
Chain avg rating: 2.9/5 · Rank 55 of 260
Ownership & Management
Owners
Providence Group INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
61 reviews from families & visitors
Official Website
Visit circlevillepa.com
Medicare data downloads
Original nursing home datasets
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