Logan Elm Health Care Center
Strong Medicare quality ratings; families often praise compassionate and supportive nursing staff. Still worth an in-person visit.
based on 30 Google reviews
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What this means for your family
While the facility offers strong therapy and engaging activities, the inconsistent response times and cleanliness issues are significant red flags. We recommend visiting in person during off-hours to observe staff responsiveness and checking the facility's most recent state inspection reports for safety violations.
Google Reviews
Google Reviews
30 reviews on Google“Logan Elm Health Care Center receives highly polarized feedback, with some families praising the compassionate staff and effective rehab programs, while others report significant concerns regarding cleanliness and neglect. While many reviewers highlight positive interactions during the admission process and therapy sessions, recurring complaints focus on slow call-light response times, missing personal belongings, and inadequate oversight of resident safety.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and supportive nursing staff
- Effective physical therapy programs
- Helpful and empathetic admissions process
Concerns
- Poor facility cleanliness and clutter (mentioned by 2 reviewers)
- Slow response times to call lights (mentioned by 2 reviewers)
- Loss of resident personal belongings (mentioned by 2 reviewers)
- Inadequate monitoring of resident safety and falls (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 34 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about how compassionate and supportive the nursing staff is here; how do you foster that culture of empathy among the team?
- 2What specific steps are in place to ensure call lights are answered promptly and that residents feel heard when they need assistance?
- 3How does the facility manage housekeeping and cleaning schedules to ensure the resident rooms and common areas stay tidy and comfortable?
- 4Can you tell us about your protocols for monitoring resident safety and preventing falls, especially during the night?
- 5What is your process for ensuring that residents' personal belongings and sentimental items are kept safe and organized?
- 6What kind of daily activities or social programs are available to keep residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“After 2.1/2 weeks of excellant therapy & nursing can now walk with walker. Any questions I had about husband's care was immediately addressed by nursing,therapy. dietary.& admissions.”
“The staff loves each resident as they become family and are willing to devote time and energy to ensure pleasant gatherings and outings.”
“Call light response time was average of atleast 50mins. 50MINS for a person to use the restroom.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
2
measures
5
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Logan Elm Health Care Center has faced recurring safety and fire system issues across multiple surveys, with families filing complaints about resident protection and infection control. The facility shows persistent problems with fire safety equipment, sprinkler systems, and smoke barriers appearing in surveys from 2019 to 2025. While most issues have correction plans, the pattern of repeat fire safety deficiencies and complaint-triggered findings regarding resident abuse protection raise concerns about ongoing safety management.
Feb 6, 2025Routine9
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper power supply for life support equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Mar 29, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Dec 28, 2023Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Apr 4, 2022Routine7
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting.
Jun 6, 2019Routine10
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Have an alternate power supply for its alarm system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure operating rooms are properly protected and written records are maintained and available for inspection.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Ownership & Operations
Who Operates This Facility
Logan Elm Health Care Center
for profit
Chain Affiliation
Nursing Care Management of America
5 facilities nationwide
Chain avg rating: 3.4/5 · Rank 1 of 5 (Best)
Ownership & Management
Owners
Farley, James
Owner
Scharfenberger, Michael
Owner
Wynne, Timothy
Owner
Scharfenberger, C Susan
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
30 reviews from families & visitors
Official Website
Visit loganelm.com
Medicare data downloads
Original nursing home datasets
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