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Assisted Living

Christian Care Assisted Living

Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.

1530 Mclaughlin Avenue, Muskegon, MI 49442105 bedsLicensed & Active
Source: MI LARA — view official record
Google rating
4.3/5

based on 85 Google reviews

5
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Christian Care Assisted Living Assisted Living in Muskegon, MI — Street View
Street View

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What this means for your family

Christian Care is highly regarded for its admissions process and the positive impact on resident engagement. However, given the serious allegations regarding night-shift supervision and hygiene, we strongly recommend requesting an unannounced visit during evening hours and asking management directly about their pest control protocols and staffing ratios.

Google Reviews

Google Reviews

85 reviews on Google
Christian Care Assisted Living receives high praise for its compassionate staff and helpful admissions process, with many families noting a positive transformation in their loved ones' well-being. However, there are serious, recurring allegations regarding understaffing, poor night-shift supervision, and hygiene concerns that prospective families should investigate thoroughly. While many reviewers describe a warm and supportive environment, the presence of critical reports regarding care quality suggests a need for careful due diligence.

Quality Themes

Tap a score for details
Food7.0Staff6.0Clean6.0Activities8.0Meds7.0MemoryN/AComms8.0ValueN/A

Strengths

  • Compassionate and attentive staff
  • Helpful and supportive admissions process
  • Clean and well-maintained facilities
  • Strong focus on resident engagement and activities

Concerns

  • Understaffing and overworked employees (mentioned by 2 reviewers)
  • Poor night-shift staff conduct and supervision (mentioned by 2 reviewers)
  • Hygiene and pest control issues (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(7)'19(15)'21(4)'23(7)'25(9)'26(8)

Distribution · 88 analyzed

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given your strong focus on resident engagement, could you walk us through what a typical day of activities looks like for a new resident?
  • 2We appreciate how responsive you are to feedback online; how do you currently maintain your standards for facility cleanliness and pest control on a daily basis?
  • 3What protocols do you have in place to ensure consistent care quality and supervision during the night shift?
  • 4How do you manage staffing levels to ensure that residents receive attentive care throughout the entire day?
  • 5In the event of a medical emergency, what is your process for coordinating care and communicating with family members?
  • 6Since you have a capacity of 105 residents, how do you foster a close-knit community feel while ensuring each person gets the individual attention they need?

Personalized based on this facility's data


Key Review Excerpts

My client had been living at a previous assisted, she has told me multiple times how caring and supportive the staff are at Christian Care, she told me they really care about me.

Professional/CarePatrol · 2024★★★★★

She is no longer spending her days in bed; instead, she’s actively engaging with other residents and genuinely seems happy.

Family member · 2024★★★★★

It’s been a long heartbreaking road but she’s in a safe place now getting 3 meals a day and some very nice aids making sure she’s getting her medication.

Family member · 2020★★★★
Source: 85 Google reviews

State Inspection History

State Inspections

Source: MI Dept. of Licensing & Regulatory Affairs

4total
2deficiencies

Key Findings

Recent investigations have identified serious concerns regarding resident safety, including improper transfer techniques that caused physical injuries and failure to provide required medical equipment (CPAP). Additionally, there were administrative issues regarding the proper tracking of employee background checks in the state system.

Jul 31, 2025Complaint
MCL 333.20173

The facility has not correctly associated all employees under each license within the Workforce Background Check system.

Feb 19, 2025Complaint

Resident C was not provided with required CPAP machine overnight, was improperly transferred resulting in three new skin tears (right forearm, left lower leg, and a gash between right toe, plus tears under breasts), and was found covered in feces.

Jul 18, 2023Routine
CleanReport

No deficiencies found during this inspection.

Dec 17, 2014Other
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Christian Care INC.

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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