Lake Woods Nursing & Rehabilitation Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 59 Google reviews
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What this means for your family
While many families report positive experiences with the therapy and nursing staff, the facility has a concerning pattern of reports regarding hygiene and medication management. We strongly recommend that you conduct an unannounced visit and specifically ask to see the facility's recent state inspection reports and their protocol for handling resident hygiene and medication tracking.
Google Reviews
Google Reviews
59 reviews on Google“Lake Woods Nursing & Rehabilitation Center receives highly polarized feedback, with recent reviews showing a sharp divide between families who feel their loved ones are thriving and those reporting severe neglect. While many praise the staff for being compassionate and attentive, multiple critical reports highlight alarming issues including poor hygiene, medication errors, and significant communication breakdowns. Families considering this facility should be aware of these inconsistent standards of care.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and friendly nursing staff
- Well-maintained facility environment
- Effective physical therapy services
- Positive resident engagement and activities
Concerns
- Neglect of basic hygiene (infrequent showers/bathing) (mentioned by 4 reviewers)
- Poor communication and difficulty reaching staff/residents (mentioned by 3 reviewers)
- Medication management and medical oversight issues (mentioned by 3 reviewers)
- Theft or loss of resident personal belongings (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 60 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how well-maintained the facility looks; what specific routines do you have in place to ensure residents are assisted with personal hygiene and regular bathing?
- 2We noticed the staff is often described as very friendly; how do you ensure that this level of compassion is maintained during busy shift changes?
- 3How does the nursing team manage medication administration and oversight to ensure everything is accurate and timely?
- 4What is the best way for family members to stay in consistent contact with the nursing staff and receive updates on our loved one's well-being?
- 5Could you tell us more about the types of resident engagement and daily activities available to keep everyone socially active?
- 6What protocols are in place to ensure that residents' personal belongings are kept secure and accounted for?
Personalized based on this facility's data
Key Review Excerpts
“The nurses, aids, and staff give the best care of the residents that you could expect. Im glad my wife is there as she gets AWESOME care.”
“My father has been in this hospital for 8 months. Lake Woods is terrible, my father is never changed, often sits in same diaper 6-9 hours. They do not bath him, feed him or even know where he is in the building.”
“The state needs to come into this place. They have very little communication with each other. They have all new people and some can't even speak english or understand it. They run out of medication for the patients.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
5
measures
4
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern with families filing 28 complaints that triggered federal inspections, revealing recurring problems with resident protection from abuse and neglect, accident prevention and safety hazards, and medication management. Issues with abuse protection and safety hazards have persisted across multiple surveys from 2023 through 2025, suggesting ongoing challenges despite correction plans, which should prompt careful consideration and thorough questioning during any visit.
Apr 15, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 10, 2026Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
May 1, 2025Routine10
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
May 1, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Oct 23, 2024Complaint4
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Aug 19, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
May 1, 2025
$51,948
Payment Denial
May 1, 2025
8-day denial
Payment Denial
May 20, 2024
35-day denial
Fine
Sep 12, 2023
$15,593
Ownership & Operations
Who Operates This Facility
Lake Woods Nursing & Rehabilitation Center
for profit
Chain Affiliation
The Peplinski Group
10 facilities nationwide
Chain avg rating: 2.5/5 · Rank 4 of 10
Ownership & Management
Owners
Vandamme, Karen
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
59 reviews from families & visitors
Official Website
Visit peplinskigroup.com
Medicare data downloads
Original nursing home datasets
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