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Nursing HomeMedicaid

Center at Lowry, LLC

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

8550 E Lowry Blvd, Lowry · Denver, CO 8023096 bedsLicensed & Active
Source: CO CDPHE — view official record
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.5/5

based on 165 Google reviews

5
4
3
2
1
Center at Lowry, LLC Nursing Home in Denver, CO — Street View
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What this means for your family

The Center at Lowry offers excellent physical and occupational therapy, making it a strong candidate for post-surgical recovery. However, families must be highly involved; multiple reviewers noted significant issues with call light response times and nursing attentiveness, so we recommend frequent visits to ensure your loved one's needs are being met.

Google Reviews

Google Reviews

165 reviews on Google
The Center at Lowry is a modern, aesthetically pleasing facility that receives high praise for its physical and occupational therapy programs, which many patients credit for their successful recovery. However, the facility faces significant and recurring criticism regarding understaffing, slow response times to call lights, and inconsistent nursing care, with some families reporting serious neglect and poor communication.

Quality Themes

Tap a score for details
Food3.0Staff5.0Clean8.0Activities7.0Meds2.0MemoryN/AComms3.0ValueN/A

Strengths

  • Highly effective physical and occupational therapy
  • Modern, clean, and hotel-like facility
  • Supportive and professional case management
  • Welcoming front desk and administrative staff

Concerns

  • Slow or non-existent response to call lights (mentioned by 12 reviewers)
  • Chronic understaffing leading to neglect (mentioned by 10 reviewers)
  • Poor communication and lack of follow-up from management (mentioned by 7 reviewers)
  • Inaccurate or late meal delivery (mentioned by 6 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(24)'20(5)'22(1)'24(25)'26(21)

Distribution · 165 analyzed

5
91
4
12
3
4
2
9
1
49

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given that the facility is modern and hotel-like, how do you ensure that the high standard of the physical environment translates into consistent, timely responses when a resident uses their call light?
  • 2With the physical and occupational therapy teams being a noted strength, how do they coordinate with the nursing staff to ensure a resident's daily care needs are met while they are recovering?
  • 3I noticed the facility has had some recent challenges with meal delivery; what specific processes are in place to ensure residents receive the correct, warm meals at the scheduled times?
  • 4How does your management team proactively communicate with families regarding changes in a resident's health or medication adjustments, especially during transitions in care?
  • 5Since staffing levels can fluctuate, what is your current protocol for ensuring that residents receive consistent attention and support during evening and weekend shifts?
  • 6What does a typical daily activity schedule look like for residents who are not currently in therapy, and how do you encourage social engagement among the 96 residents here?

Personalized based on this facility's data


Key Review Excerpts

The therapists are really wonderful, especially for patients who are willing to work. The nurses and aides are generally swell, competent, and caring.

Rehab patient · 2025★★★★★

My dad spent about a month at the Center at Lowry. For half of his stay I was out of state and his case manager, LoriLee, did a wonderful job of keeping me up-to-date on his progress.

Long-term resident's family · 2025★★★★

My Grandfather laid in his bed for 7 hours after asking for help and no one came to check on him, this resulted in him having to be rushed to the nearest ER.

Memory care family member · 2023☆☆☆☆
Source: 165 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.14hrs
OK
Registered nurses for medical care
Total Nursing
4.73hrs
OK
All nurses + aides combined
Staff Turnover
50%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 3 measures

Medicare Rating
5/ 5
Better Than Avg

3

measures

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility96.5%
Better than Avg
Here
96.5%
US
81.8%
CO
76.3%
Denver
74.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility91.0%
Better than Avg
Here
91.0%
US
79.8%
CO
75.6%
Denver
74.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.3%
Better than Avg
Here
0.3%
US
1.6%
CO
1.5%
Denver
1.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
1penalties
Near state avg (8.8)
4 complaint-triggered
$17,933 in fines

Four families have filed complaint reports about this facility, including serious concerns about medication errors and accident prevention. The Center at Lowry shows recurring problems across fire safety systems, resident rights, and medication management. While most deficiencies appear to have been corrected, the pattern of complaints suggests ongoing care quality issues that warrant careful consideration during visits.

Apr 2, 2026Routine
9
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0521Potential for harm · PatternCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0374Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Dec 10, 2025Complaint
2
0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Jul 15, 2025Complaint
1
0689Actual harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Feb 23, 2024Routine
12
0812Immediate jeopardy · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0345Potential for harm · Widespread

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0521Potential for harm · Widespread

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0577Minimal · WidespreadCorrected

Resident Rights Deficiencies

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Sep 7, 2023Complaint
1
0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Oct 27, 2022Routine
12
0566Potential for harm · PatternCorrected

Resident Rights Deficiencies

1) Protect residents from being forced to work at the nursing home, or 2) let residents work if they want to.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0602Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0521Potential for harm · IsolatedCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Federal Penalties

Fine

Feb 23, 2024

$17,933

State Inspection History

State Inspections

Source: CO Dept. of Public Health & Environment

7total
1deficiencies
Jul 15, 2025Complaint
N/A0000 & 0689

A complaint survey, prompted by #CO1944328 and Incident #1944320 was conducted on 7/15/25. One deficiency was cited. Based on record review and interviews, the facility failed to ensure residents received adequate supervision to prevent accidents for one (#1) of three residents reviewed for accidents out of three sample residents.Resident #1 was admitted on 5/13/25 with diagnoses of metabolic encephalopathy (a change in how the brain works), weakness, difficulty in walking, heart failure and unspecified dementia.On 6/18/25 a nursing staff member documented Resident #1 was wandering, angry and saying he wanted to leave. The facility initiated a care plan for wandering on 6/19/25, however, the care plan did not identify the resident was at risk for elopement, despite the resident indicating he wanted to leave. The facility did not implement any interventions to prevent a potential elopement from the facility for Resident #1. On 6/22/25 Resident #1 was on the phone with a family member and said he was going home. When the family member called the facility to check on the resident, the facility was unable to locate the resident. Resident #1 was found by the police in a soccer field an hour and a half later and transported to the hospital. Resident #1 suffered a laceration (a deep cut) to his head, extensive bruising to his upper extremities, left temple and face, and abrasions (scrapes) to both knees. The resident was transported to the hospital for treatment prior to returning to the facility.Specifically, the facility failed to:- Identify Resident #1 was at risk for elopement; and,-Ensure Resident #1 was provided with the supervision necessary to prevent an elopement. Findings include: Record review and interviews confirmed the facility corrected the deficient practice prior to the onsite investigation on 7/15/25, resulting in the deficiency being cited as past noncompliance with a correction date of 6/26/25. I. Elopement incident on 6/22/25On 6/22/25 the facility staff received a phone call from Resident#1' s family member who said she was on the phone with the resident and he said he was going home. The facility was unaware the resident had exited the facility. The police..

Jun 23, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Mar 6, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Jan 29, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Dec 12, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Oct 15, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Oct 15, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Center at Lowry, LLC

Organization Type

for profit

Ownership & Management

Owners

Undisclosed

Ownership Data Not Available · Organization

Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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