Lowry Hills Care and Rehabilitation
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 9 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (18 vs median 7)
- High RN turnover (67%)
Below average in CO · Below recommended RN staffing · Below chain average · $3,650 in fines
What this means for your family
The facility appears to be on an upward trajectory under new leadership, with recent reports of a more home-like environment and effective rehab care. However, because multiple people have struggled with communication, I recommend testing their responsiveness by calling the facility at different times of day before making a final decision.
Google Reviews
Google Reviews
9 reviews on Google“Lowry Hills Care and Rehabilitation receives high praise for its recent leadership improvements and a welcoming, home-like atmosphere. However, some visitors report significant challenges with communication and note that parts of the facility are in need of modernization.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated and caring staff
- Positive recent leadership changes
- Vibrant and inclusive community environment
- Effective post-hospital rehabilitation
Concerns
- Difficulty reaching staff via phone (mentioned by 2 reviewers)
- Facility requires physical updates and modernization (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 10 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed there have been some recent leadership changes; how have these shifts impacted the daily culture and care approach for residents?
- 2We understand the building is older, so could you walk us through any upcoming plans for physical renovations or modernization of the living spaces?
- 3Communication is very important to our family; what is the best way for us to reach the nursing team directly if we have urgent questions or concerns?
- 4Given the facility's focus on post-hospital rehabilitation, how do you coordinate care transitions to ensure residents stay on track with their recovery goals?
- 5What does a typical day look like for a resident here, and how do you ensure the community environment remains vibrant and inclusive for everyone?
- 6In the event of a medical emergency, what is your specific protocol for notifying family members and coordinating with local hospitals?
Personalized based on this facility's data
Key Review Excerpts
“This has been a wonderful experience for me following my hospital stay.”
“Noticeable difference in leadership over the past year. The team there really care about the residents. They have made a bunch of updates to the building to make it look like a home not just a nursing home.”
“Getting ahold of anyone is exhausting. And the building is in desperate need of updating.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents on antipsychotic medication
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints resulting in serious issues including abuse/neglect violations, pressure ulcer care failures, and unsafe patient transfers. The facility shows recurring problems with medication management, infection control, and resident care assistance that persist across multiple surveys from 2021 through 2025. While all deficiencies show correction dates, the pattern of repeated violations in core care areas raises concerns about sustained quality improvement.
Jun 26, 2025Complaint4
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Apr 22, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 13, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
May 7, 2024Routine21
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
May 7, 2024Complaint2
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Dec 6, 2023Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Federal Penalties
Fine
Dec 6, 2023
$2,516
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Aug 19, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Aug 19, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jun 26, 2025Complaint
Based on record review and interviews, the facility failed to ensure qualified a social services staff was employed to meet the social and emotional needs of the residents. Specifically, the facility failed to employ a qualified social worker. Findings include: .. III. Resident #1 A. Resident status Resident #1, age less than 65, was admitted on 3/20/25 and discharged home on 5/28/25. According to the May 2025 CPO, diagnoses included multiple sclerosis (a disease that damages nerves and affects muscle control), muscle weakness and autistic disorder (developmental disorder). .. *** CITATION TEXT NOT FOUND *** A survey prompted by complaint #CO40574 was completed on 6/25/25 to 6/26/25. Two deficiencies were cited. Citation coded "0000" or "9999" are initial and final comments of an inspection for informational purposes, this field may also have been left blank intentionally
Jun 26, 2025Complaint
Based on observations, record review and interviews, the facility failed to ensure residents who were unable to carry out activities of daily living (ADL) received the necessary services and assistance for bathing for one (#6) of three residents reviewed for ADLs out of 13 sample residents. Specifically, the facility failed to provide Resident #6, who had cognitive impairments, incontinence care in a timely .. Based on observations, record review and interviews, the facility failed to provide an ongoing program to support residents in their choice activities, designed to meet the interests of and support the physical, mental, and psychosocial well-being of each resident, encouraging both independence and interaction in the community for two (#1 and #6) of three residents reviewed for activities programming out of 10 sample residents. .. Based on observations, record review and interviews, the facility failed to provide food and drinks that accommodated resident allergies, intolerances and preferences for one (#4) of four residents out of 13 sample residents. Specifically, the facility failed to ensure Resident #4 was provided a vegetarian diet per her preference. .. III. Resident #1 A. Resident status Resident #1, age less than 65, was admitted on 3/20/25 and discharged home on 5/28/25. According to the May 2025.. *** CITATION TEXT NOT FOUND *** A complaint survey, prompted by #CO40216 and #CO40504 was conducted on 6/25/25 to 6/26/25. Four deficiencies were cited. Citation coded "0000" or "9999" are initial and final comments of an inspection for informational purposes, this field may also have been left blank intentionally
Jun 5, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Apr 22, 2025Complaint
A complaint survey, prompted by #CO39690, #CO39756 and #CO39785 was conducted on 4/21/25 to 4/22/25. One deficiency was cited. Based on observations, record review and interviews, the facility failed to maintain an infection control program designed to provide a safe, sanitary and comfortable environment to help prevent the development and transmission of disease.Specifically, the facility failed to ensure:-A clean location was provided for wound care supplies; and,-Enhanced barrier precautions (EBP) and proper hand hygiene were followed for wound care activities.Findings include:I. Professional referenceAccording to the Centers for Disease Control and Prevention (CDC), Implementation of Personal Protective Equipment (PPE) Use in Nursing Homes to Prevent Spread of Multidrug-resistant Organisms (MDRO)' s, (4/2/24), retrieved on 4/23/25 from https://www.cdc.gov/long-term-care-facilities/hcp/prevent-mdro/PPE.html, "Enhanced Barrier Precautions (EBP) are an infection control intervention designed to reduce transmission of resistant organisms that employ target gown and glove use during high contact resident activities."EBP may be indicated (when contact precautions do not otherwise apply) for residents with any of the following: wounds or indwelling medical devices, regardless of MDRO (multidrug resistant organism) colonization status and infection or colonization with an MDRO."Examples of high contact resident care activities requiring gown and glove use for EBP include: dressing, bathing/showering, transferring, providing hygiene changing linens, changing briefs or assisting with toileting, device care or use (central line, urinary catheter, feeding tube, tracheotomy/ventilator), wound care (any skin opening requiring a dressing)."According to the CDC Clinical Safety, Hand Hygiene for Healthcare Worker (2/17/24), retrieved on 4/23/25 from https://www.cdc.gov/clean-hands/hcp/clinical-safety, "Know when to clean your hands: immediately before touching a patient, before performing an aseptic task such as placing an indwelling device or handling invasive medical device..
Apr 9, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Lowry Hills Care and Rehabilitation
for profit
Chain Affiliation
Sweetwater Care
10 facilities nationwide
Chain avg rating: 2.8/5 · Rank 7 of 9
Ownership & Management
Owners
Sweetwater Care Opco LLC
Owner · Organization
Chesley, Aaron
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Official Website
Visit lowryhillscare.org
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
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