Centennial Healthcare and Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 186 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (10 vs median 8.0)
- High staff turnover (59%)
Below average in PA · Critically understaffed (RN) · Worst in COLEV GESTETNER chain · $4,194 in fines
What this means for your family
While many families report a positive, clean environment with friendly staff, there is a recurring pattern of complaints regarding medication management and staffing levels. We strongly recommend that you visit during off-hours or weekends to observe the actual level of care and responsiveness, and ensure you have a clear, documented plan for communication with the nursing team.
Google Reviews
Google Reviews
186 reviews on Google“Centennial Healthcare and Rehabilitation Center receives highly polarized reviews, with many families praising the warm, attentive staff and clean environment, while others report severe concerns regarding neglect, poor communication, and staffing shortages. While some visitors find the facility welcoming and professional, critical accounts describe issues with medication management, hygiene, and unresponsive care. Families should be aware that experiences appear to vary significantly, making personal observation and frequent visits essential.”
Quality Themes
Tap a score for detailsStrengths
- Warm, friendly, and attentive nursing staff
- Clean and well-maintained facility
- Helpful social services and admissions team
- Effective rehabilitation therapy programs
Concerns
- Understaffing leading to neglect and slow response times (mentioned by 6 reviewers)
- Poor quality, unappealing, or non-nutritious food (mentioned by 5 reviewers)
- Medication errors and poor communication regarding care plans (mentioned by 4 reviewers)
- Difficulty accessing elevators or navigating the building (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 188 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the recent feedback regarding response times, what specific protocols do you have in place to ensure residents receive timely assistance when they use their call lights?
- 2I noticed the facility has a 2/5 staffing rating; could you walk me through how you manage shift coverage to ensure consistent care for all 180 residents?
- 3Regarding the dining experience, what steps are you taking to improve the nutritional quality and variety of the meals served to residents?
- 4How does your team ensure that families are kept in the loop regarding updates to care plans and any changes in medication management?
- 5Could you share how you handle medical emergencies or urgent health changes, particularly during evening and weekend hours?
- 6I see you have a strong rehabilitation program; how do you integrate those therapy sessions into the residents' daily social and activity schedules?
Personalized based on this facility's data
Key Review Excerpts
“The staff vibe and responsiveness is phenomenal. They constantly exhibit care and an upbeat customer centeredness/ friendliness that says I may not know you but your comfort is important.”
“My two sisters and two brothers-in-law were worried about leaving our frightened and delirious 90-year-old mother in anyone’s care... After some research, we elected to transfer our mother to this facility.”
“The workers are very friendly you seem to strive in keeping the place clean But maybe you should look into making the food a bit more appealing it doesn't look appealing to eat at all.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
8
measures
5
measures
3
measures
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents with pressure sores (bedsores)
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns with 39 deficiencies across recent surveys, including families filing complaint reports about treatment and care issues. The most recurring problems involve fire safety systems, quality of care and treatment, and electrical/building safety systems. While all deficiencies show correction dates, care quality issues persist across multiple surveys, and recent citations include serious concerns about abuse protection and infection control.
Aug 15, 2025Routine17
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Emergency Preparedness Deficiencies
Develop a communication plan.
Mar 12, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Oct 31, 2024Routine11
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Jan 16, 2024Routine7
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Jan 16, 2024Complaint2
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jul 26, 2023Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Federal Penalties
Fine
May 23, 2023
$4,194
Ownership & Operations
Who Operates This Facility
Centennial Healthcare and Rehabilitation Center
for profit
Chain Affiliation
Colev Gestetner
7 facilities nationwide
Chain avg rating: 3.9/5 · Rank 7 of 7 (Worst)
Ownership & Management
Owners
Gestetner, Colev
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
186 reviews from families & visitors
Official Website
Visit centennialhcc.com
Medicare data downloads
Original nursing home datasets
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