Cascade Retirement Inn
Families consistently rate this highly — reviewers highlight warm, compassionate, and friendly staff. Schedule a visit to confirm the fit.
based on 72 Google reviews
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What this means for your family
Cascade Retirement Inn is highly regarded for its compassionate staff and clean, engaging environment, making it a strong contender for those prioritizing social activity and kindness. However, families should inquire about the current menu variety and staffing ratios, as some residents have noted that the dining options can become repetitive and caregivers may occasionally feel rushed.
Google Reviews
Google Reviews
72 reviews on Google“Cascade Retirement Inn is widely praised for its warm, attentive staff and welcoming atmosphere, with many families noting that their loved ones feel well-cared for and happy. While the majority of reviews are highly positive, some families have raised concerns regarding the variety and quality of the dining menu and occasional staffing shortages that impact responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Warm, compassionate, and friendly staff
- Clean and well-maintained facility
- Strong, supportive nursing and caregiving team
- Engaging activities and community atmosphere
Concerns
- Limited variety and quality of food options (mentioned by 3 reviewers)
- Staff responsiveness and caregiver availability (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 74 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed you are very active in responding to feedback online; how do you incorporate that family input into your daily operations?
- 2With the community being quite vibrant, what are some of the most popular activities that residents are currently participating in?
- 3We understand that dining is a major part of the resident experience; what steps are you taking to expand your menu variety and ensure the quality meets your residents' preferences?
- 4Could you walk us through the process for how your nursing team manages urgent medical needs or changes in a resident's health status?
- 5Since you have a larger community of 120 residents, how do you ensure that each individual receives consistent, personalized attention from the caregiving team throughout the day?
- 6What is your approach to maintaining the facility's cleanliness and upkeep, which many families seem to really appreciate?
Personalized based on this facility's data
Key Review Excerpts
“My 97 year old mom has been living at Cascade Inn since December, she has a nice little room of her own and the staff has been very supportive and helpful, there’s a wonderful dining room there with great meal choices, a little movie theater, an in house beauty salon and lots of activities.”
“The food is healthy and well served-but not inspired. The care givers are very supportive and friendly but a bit rushed. The place is kept very clean and the air is fresh.”
“I have house keeping once a week, they do my laundry and serve me 3 good meals a day and there are nurses around the clock that manage my prescriptions for me, what is not to like”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Feb 4, 2026Investigation
A separate cover letter indicates deficiencies WAC 388-78A-2640-1-a and WAC 388-78A-2700-1-d were corrected as of 04/02/2026.
The facility failed to notify a physician regarding adverse effects after a resident's non-injury fall, leading to delayed treatment for a fractured knee and ankle.
The facility lacked emergency lighting in resident rooms during a power outage, resulting in a resident fall and injury.
May 16, 2025Fire13Report
Facility approval status listed as Disapproved throughout the inspection series.
Combustible items found placed against heater in room 152
Strain protection failed to be maintained in Kitchen for wheeled appliances
Facility failed to provide annual fire resistance rated construction inspection and inventory
Main drain on wet fire sprinkler riser in kitchen leaking; failed to provide quarterly fire sprinkler inspection report
Fire sprinkler in kitchen blocked by cart
Exit sign in club room failed to be illuminated
Multiple dumpers found within 5 feet of building eve outside laundry area without sprinkler protection
Electrical cover in kitchen found missing
Facility has a scheduled fire door inspection; items on fire doors found in excess of 5% coverage
Live wreath found on fire door room 426
Instructions on fire extinguisher use not provided to new employees; missing records of compliance
Facility shall provide semi annual fire alarm inspection report
Unsecured oxygen in room 152
Mar 20, 2025Fire13Report
Approval status is Disapproved. Re-inspection noted on 03/20/2025 regarding fire resistance rated construction violations.
Multiple dumpers found within 5 feet of building eave outside laundry area without sprinkler protection.
Electrical cover in kitchen found missing.
Facility has a scheduled fire door inspection; items on fire doors exceed 5% coverage. Re-inspection 3/20/2025 found corridors failed to be rated.
Live wreath found on fire door room 426.
Instructions for portable fire extinguishers/manual actuation not provided to new employees; records not available.
Facility failed to provide semi-annual fire alarm inspection report.
Unsecured oxygen in room 152.
Combustible items found placed against heater in room 152.
Strain protection failed to be maintained in Kitchen for wheeled appliances.
Facility failed to provide annual fire resistance rated construction inspection and inventory.
Main drain on wet fire sprinkler riser in kitchen leaking; facility failed to provide quarterly sprinkler inspection report.
Fire sprinkler in kitchen found blocked by cart.
Exit sign in club room failed to be illuminated.
Mar 12, 2025Inspection
Facility is not required to submit a formal plan-of-correction document for this deficiency, but must begin correction immediately.
The facility failed to ensure 1 of 9 sampled residents had a signed Medicaid policy in the resident's records.
Apr 24, 2024Fire
Re-inspection conducted on 04/24/2024; facility remains in 'Disapproved' status.
Exit signs not illuminated.
Failure to maintain fire-resistance-rated construction; hole in ceiling room 138.
Cross corridor fire doors by room 225 and door to room 117 fail to close and latch.
Deficiencies found in sprinkler system report that have not been corrected.
Fire dampers not tested/inspected as required; no documentation provided for 33 fire dampers replaced.
Failure to provide semi-annual hood system inspection report; report indicates changes in fusible link, heat survey required.
Dec 15, 2023Investigation
Investigation regarding a Salmonella outbreak concluded that the outbreak was multistate and not the result of kitchen practices at the facility.
Facility has a practice of serving undercooked eggs to residents upon request, which is forbidden per WAC 246-215-03800 unless using pasteurized eggs.
Jun 29, 2023Investigation
Letter confirms that follow-up inspection on 06/29/2023 found no deficiencies and that compliance determination 23073 was corrected.
Deficiency previously cited and now corrected.
Apr 28, 2023Enforcement$2,000.00Report
Letter serves as formal notice of a $2,000.00 civil fine.
The facility failed to remain in compliance with the Washington State Patrol Fire Protection Bureau for three consecutive inspections, an uncorrected deficiency previously cited on February 3, 2023.
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
72 reviews from families & visitors
Official Website
Visit koelschseniorcommunities.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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