Solo Its, INC.
Families consistently rate this highly — reviewers highlight compassionate, family-oriented staff. Schedule a visit to confirm the fit.
based on 11 Google reviews
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What this means for your family
This facility is highly recommended for families seeking a small, home-like setting with personalized, compassionate care. The owners are particularly noted for their ability to guide families through complex transitions like hospice and state benefits, making it a strong choice for those needing hands-on support.
Google Reviews
Google Reviews
11 reviews on Google“SOLO ITS, Inc., operating as Victoria's Loving Care, is consistently praised for its warm, family-like environment and high standards of cleanliness. Reviewers frequently highlight the compassionate, professional care provided by owners Victoria and Nick, noting their ability to handle complex needs including hospice and end-of-life care with dignity.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate, family-oriented staff
- Immaculately clean facility
- Excellent communication with families
- Reliable medication and health monitoring
Rating Trends
Tap a year to see what changed
Distribution · 12 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed how responsive the team is to feedback online; how do you typically keep families updated on their loved one's daily progress?
- 2Since the facility is known for being immaculately clean, what is the daily routine for maintaining the living spaces and common areas?
- 3Given your focus on reliable medication management, what is the process for adjusting care plans if a resident's health needs change over time?
- 4How do you foster that 'family-oriented' atmosphere you are known for during daily activities and social engagement?
- 5In the event of a medical concern, how quickly can you coordinate with external healthcare providers to ensure the resident remains safe?
- 6What opportunities do you provide for families to stay involved in the community life here at SOLO ITS?
Personalized based on this facility's data
Key Review Excerpts
“Victoria, Nick and all staff treated mom with respect, kindness and compassion. The house is bright, cheery and immaculately clean.”
“The food would smell so good when we walked in! The medication management was excellent.”
“Victoria agreeded to take her and hand held us on how the process works with the state and getting benefits. I really liked this place.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Oct 7, 2024Inspection
A separate follow-up letter indicates that deficiencies listed in the cover letter were corrected by 2025-11-26, though the core inspection report provided is from 2024.
Failed to maintain current first-aid and CPR training for one staff member.
Failed to provide doctor's orders, documented informed consent, or staff instructions for medical devices (shower chair, transfer devices, wheelchair belts, bed side rails) for two clients.
Failed to ensure national fingerprint background check requirement was met for one staff member; no record found on file or in BCCU system.
Failed to include necessary two-person transfer instructions and staffing support plans in the IISP for a client requiring full weight-bearing assistance.
Oct 7, 2024Inspection
Sample size for staff was 5 of 5.
Failed to ensure current CPR and First-aid training for one staff member.
Failed to obtain physician orders, inform clients of risks, and provide written staff instructions for the use of medical devices (shower chair, wheelchair belts, transfer devices, and bed rails).
Failed to ensure national fingerprint background check requirements were met for one staff member; no fingerprint background check was on record.
Failed to include complete information and instructions in a client's support plan regarding necessary two-person transfers, and failed to ensure sufficient staff were available to safely perform these transfers.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Official Website
Visit victoriaslovingcare.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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