Public Google reviewers rate this highly and often mention compassionate, family-oriented staff. Schedule a visit to confirm the fit.
based on 12 Google reviews
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Public Google reviewers rate Solo Its, INC. highly. Reviewers highlight: compassionate, family-oriented staff, immaculately clean facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
SOLO ITS, Inc., operating as Victoria's Loving Care, is consistently praised for its warm, family-like environment and high standards of cleanliness. Reviewers frequently highlight the compassionate, professional care provided by owners Victoria and Nick, noting their ability to handle complex needs including hospice and end-of-life care with dignity.
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Key Review Excerpts
“The food would smell so good when we walked in! The medication management was excellent.”
“Victoria agreeded to take her and hand held us on how the process works with the state and getting benefits. I really liked this place.”
Source: WA Dept. of Social & Health Services
A separate follow-up letter indicates that deficiencies listed in the cover letter were corrected by 2025-11-26, though the core inspection report provided is from 2024.
Failed to maintain current first-aid and CPR training for one staff member.
Failed to include necessary two-person transfer instructions and staffing support plans in the IISP for a client requiring full weight-bearing assistance.
Failed to provide doctor's orders, documented informed consent, or staff instructions for medical devices (shower chair, transfer devices, wheelchair belts, bed side rails) for two clients.
Failed to ensure national fingerprint background check requirement was met for one staff member; no record found on file or in BCCU system.
Sample size for staff was 5 of 5.
Failed to obtain physician orders, inform clients of risks, and provide written staff instructions for the use of medical devices (shower chair, wheelchair belts, transfer devices, and bed rails).
Failed to ensure national fingerprint background check requirements were met for one staff member; no fingerprint background check was on record.
Failed to ensure current CPR and First-aid training for one staff member.
Failed to include complete information and instructions in a client's support plan regarding necessary two-person transfers, and failed to ensure sufficient staff were available to safely perform these transfers.
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WA DSHS — View Official Record
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