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Assisted Living

Cascade Park Gardens, L.L.C.

Limited public data on Cascade Park Gardens, L.L.C.. Call, tour, and ask to meet current residents' families — your own impression matters most.

4347 S Union Ave, South Tacoma · Tacoma, WA 9840985 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
3.9/5

based on 21 Google reviews

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Cascade Park Gardens, L.L.C. Assisted Living in Tacoma, WA — Street View
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What this means for your family

While some families report a warm and compassionate environment, the serious allegations regarding fall safety and medication management are concerning. We strongly recommend that you schedule an unannounced visit and specifically ask for their written policy on incident reporting and how they handle medication adjustments for residents with dementia.

Google Reviews

Google Reviews

21 reviews on Google
Cascade Park Gardens receives highly polarized feedback, with some families praising the compassionate and attentive nursing staff, while others report serious safety concerns. Critical reviews highlight alarming issues regarding resident falls, medication management, and lack of transparency, leading some families to remove their loved ones from the facility.

Quality Themes

Tap a score for details
FoodN/AStaff6.0Clean8.0Activities9.0Meds2.0Memory5.0Comms7.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Active engagement and entertainment for residents
  • Consistent communication during difficult periods
  • Ongoing improvements to the physical facility

Concerns

  • Unattended falls and lack of incident reporting (mentioned by 2 reviewers)
  • Issues with medication management and unauthorized changes (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'18(1)'20(2)'23(4)'25(2)

Distribution · 21 analyzed

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How They Respond to Reviews

43%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed you have a very active social calendar; could you walk me through what a typical afternoon of engagement looks like for a resident here?
  • 2With your recent focus on physical facility improvements, what specific upgrades have been prioritized to enhance resident safety and mobility?
  • 3How do you ensure families are kept in the loop regarding any changes in a resident's health status or daily care needs?
  • 4Could you explain the protocols you have in place to ensure medication management is accurate and that any adjustments are clearly communicated to the family?
  • 5What is your process for monitoring residents who may be at a higher risk for falls, and how do you document and report those incidents to us?
  • 6I appreciate that you actively engage with feedback online; how do you use that family input to refine the care provided by your nursing staff?

Personalized based on this facility's data


Key Review Excerpts

Whenever we visited we witnessed how genuinely attentive the nurses were and how their interactions with our mother were professional, compassionate, and sincere.

Long-term resident's family · 2024★★★★★

I removed my mother from this facility due to unattended falls, un-authorized changes to medications, and at least two calls to EMS.

Resident's family member · 2022☆☆☆☆

Whenever I call to check in on my dad, they have a little story to tell me, and sometimes they take the time to even let me try to communicate with him by phone.

Resident's family member · 2020★★★★★
Source: 21 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

7total
12deficiencies
Sep 2, 2025Fire

The most recent inspection on 9/2/2025 indicates that all violations noted during previous related inspections have been corrected and the facility is Approved.

Door OperationIFC 705.2.4

Corridor Fire Door 4 had a broken latch. Corridor Fire Door 2 and door to Room 306 A/B failed to self-close and latch during test.

Testing and Maintenance (Sprinkler Systems)IFC 903.5

No documentation was provided for the most recent annual forward flow test. A test was initiated by Patriot Fire during the inspection.

May 19, 2025Investigation

A separate cover letter indicates a follow-up inspection on 07/09/2025 confirmed that deficiencies for WAC 388-78A-2150, 388-78A-2150-1, 388-78A-2150-2, and 388-78A-2150-3 were corrected.

Signing negotiated service agreementWAC 388-78A-2150Corrected May 19, 2025

Facility failed to ensure that 2 of 4 sampled residents (including a former resident) had negotiated service agreements (NSA) signed by the resident or representative annually. Records for R1 and R2 were undated and unsigned.

Jan 27, 2025Inspection
CleanReport

The Department completed a full inspection and found no deficiencies.

Jul 31, 2024Investigation

The document package also includes a follow-up letter dated 01/24/2025 stating that compliance determination 53931 and 42881 are corrected, with no further deficiencies found during that later inspection.

Policies and proceduresWAC 388-78A-2600Corrected Jul 31, 2024

The facility failed to follow policies and procedures regarding Resident Rights and Discharging a resident by failing to allow Resident 1 to return after a hospital stay and failing to provide proper written discharge notification.

Nov 16, 2023Investigation

A follow-up inspection on 01/11/2024 confirmed that the deficiency for WAC 388-78A-2160 was corrected.

Implementation of negotiated service agreementWAC 388-78A-2160Corrected Dec 6, 2023

Facility failed to monitor Resident 1's meal intake and provide required nutritional supplement shakes, contributing to weight loss and hunger.

May 22, 2023Investigation

Letter confirms that deficiencies from Compliance Determination 18686 (05/22/2023) and 13685 (10/18/2022) were corrected.; The facility was found out of compliance with licensing laws and regulations. An Informal Dispute Resolution (IDR) process is available.

WAC 388-78A-2120-3
WAC 388-78A-2120-3-b
Infection controlWAC 388-78A-2610

No staff observed wearing eye protection.

WAC 388-78A-2120-3-a
Monitoring residents' well-beingWAC 388-78A-2120Corrected Nov 14, 2022

The facility failed to place 6 out of 9 sample residents on alert status after incidents, and failed to properly document incidents in progress notes.

Fire

Previous items from 5/13/2025 were marked as corrected, but the 7/29/2025 inspection found recurring issues with door latches and outstanding documentation for sprinkler system testing.

Door OperationIFC 705.2.4 2021

During the inspection on 5/13/2025, Corridor Fire Door 4 had a broken latch, Corridor Fire Door 2 failed to self-close and latch, and Room 306 A/B failed to self-close and latch. During the reinspection on 7/29/2025, Corridor Fire Door 4 still had a broken latch.

Testing and MaintenanceIFC 903.5 2021

No documentation was provided for the most recent annual forward flow test for the sprinkler system.

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References & Resources

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