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Nursing HomeMedicaid Investigative

Alaska Gardens Health and Rehabilitation

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

6220 South Alaska Street, South End · Tacoma, WA 98408123 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.3/5

based on 95 Google reviews

5
4
3
2
1
Alaska Gardens Health and Rehabilitation Nursing Home in Tacoma, WA — Street View
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9/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Special Focus Facility (under heightened CMS scrutiny)
  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (29 vs median 14)
  • High staff turnover (54%)
  • High RN turnover (57%)

Bottom 25% in WA · Critically understaffed (RN) · Worst in EVERGREEN HEALTHCARE GROUP chain · $196,648 in fines · Special Focus Facility (CMS)

Source: Medicare data

What this means for your family

While the facility is frequently praised for its effective physical therapy and clean environment, the recurring reports of long response times for call buttons and medication delays are serious red flags. If you choose this facility, we strongly recommend frequent, unannounced visits to monitor your loved one's care and ensuring you have a direct line of communication with the nursing supervisor.

Google Reviews

Google Reviews

95 reviews on Google
Alaska Gardens Health and Rehabilitation receives highly polarized feedback, with many families praising the physical therapy and rehabilitation team while others report severe concerns regarding patient neglect and staffing levels. While some visitors highlight a clean facility and compassionate individual staff members, numerous reviewers describe long wait times for call buttons, poor hygiene, and inadequate communication during critical health events. Families should be aware that experiences appear to vary significantly depending on the specific shift and staff members involved.

Quality Themes

Tap a score for details
Food3.0Staff5.0Clean7.0Activities8.0Meds2.0MemoryN/AComms3.0ValueN/A

Strengths

  • Effective physical and occupational therapy
  • Clean and well-maintained facility environment
  • Helpful and professional administrative/coordination staff
  • Compassionate individual nursing care

Concerns

  • Excessive wait times for call buttons and basic assistance (mentioned by 12 reviewers)
  • Poor hygiene and lack of timely patient care (bathing/diaper changes) (mentioned by 7 reviewers)
  • Inadequate communication with family members regarding patient status (mentioned by 5 reviewers)
  • Staff turnover and perceived understaffing during night shifts (mentioned by 4 reviewers)
  • Poor quality or inappropriate food service (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'17(3)'19(6)'21(6)'23(5)'25(38)'26(8)

Distribution · 97 analyzed

5
46
4
13
3
2
2
1
1
35

How They Respond to Reviews

87%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1We've heard great things about the physical and occupational therapy teams here; how do you coordinate those services with the daily nursing care?
  • 2How do you ensure that residents receive timely assistance when they use their call buttons, especially during the night shifts?
  • 3What is your process for keeping family members updated on a resident's health status and any changes in their daily routine?
  • 4Could you tell us more about the meal service and how you ensure the dining experience is both nutritious and enjoyable for everyone?
  • 5What specific protocols are in place for medication management to ensure everything is handled accurately and safely?
  • 6How do you manage hygiene and personal care routines, such as bathing, to ensure every resident's needs are met promptly?

Personalized based on this facility's data


Key Review Excerpts

The PT and OT people work very hard to make sure I improve and strengthen my leg and arm muscles so I can go home.

Rehab patient · 2025★★★★

The facility was spotlessly clean, the staff with whom we met were knowledgeable and cordial and the information on the meds and care being provided to our loved one was VERY HELPFUL!

Family member · 2025★★★★★

The wait times after pressing the call light are ridiculous–as much as 2.5 hours. And as I write this, it's been just about 5 hours since I requested Tylenol and I still haven't received it.

Patient · 2024☆☆☆☆
Source: 95 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.41hrs
54%
Registered nurses for medical care
Total Nursing
3.86hrs
94%
All nurses + aides combined
Staff Turnover
54%
Lower is better (< 30% = good)
RN Turnover
75%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

9

measures

Worse Than Avg

5

measures

Mixed Results

3

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility34.0%
Worse than Avg
Here
34.0%
US
15.3%
WA
18.8%
Pierce
16.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility4.7%
Better than Avg
Here
4.7%
US
12.1%
WA
17.1%
Pierce
10.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility13.3%
Mixed vs Avgs
Here
13.3%
US
19.5%
WA
12.2%
Pierce
13.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.1%
Better than Avg
Here
99.1%
US
93.4%
WA
95.9%
Pierce
94.3%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility24.4%
Worse than Avg
Here
24.4%
US
19.4%
WA
23.0%
Pierce
22.5%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility96.9%
Better than Avg
Here
96.9%
US
95.5%
WA
93.8%
Pierce
92.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility77.3%
Worse than Avg
Here
77.3%
US
81.8%
WA
87.9%
Pierce
84.9%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility83.8%
Better than Avg
Here
83.8%
US
79.7%
WA
82.0%
Pierce
77.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.7%
Better than Avg
Here
0.7%
US
1.6%
WA
1.3%
Pierce
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

15deficiencies
3penalties
Near state avg (17.1)
33 complaint-triggered
$196,648 in fines

Alaska Gardens Health and Rehabilitation has persistent problems, with over half of deficiencies stemming from family complaints about serious care issues. The facility repeatedly struggles with medication management, safety hazards, and reporting abuse/neglect allegations properly. While all violations show correction dates, the same problems resurface across multiple surveys, including unsafe conditions, inadequate nutrition, and failure to follow proper treatment protocols.

Oct 9, 2025Complaint
3
0678Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0839Potential for harm · IsolatedCorrected

Administration Deficiencies

Employ staff that are licensed, certified, or registered in accordance with state laws.

Jul 24, 2025Complaint
2
0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

May 23, 2025Routine
19
0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0790Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide routine and 24-hour emergency dental care for each resident.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

0908Potential for harm · IsolatedCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0761Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

May 23, 2025Complaint
1
0609Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Apr 29, 2025Complaint
2
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Mar 19, 2025Complaint
13
0692Immediate jeopardy · PatternCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0758Actual harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0697Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0655Potential for harm · WidespreadCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0835Potential for harm · WidespreadCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0867Potential for harm · WidespreadCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0760Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0610Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0940Potential for harm · PatternCorrected

Administration Deficiencies

Develop, implement, and/or maintain an effective training program for all new and existing staff members.

0944Potential for harm · PatternCorrected

Administration Deficiencies

Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

Federal Penalties

Fine

Apr 29, 2025

$12,438

Fine

Jan 22, 2025

$157,934

Fine

Aug 17, 2023

$26,276

Ownership & Operations

Who Operates This Facility

Owner / Operator

Alaska Gardens Health and Rehabilitation

Organization Type

for profit

Chain Affiliation

Chain Name

Evergreen Healthcare Group

Chain Size

43 facilities nationwide

Chain avg rating: 2.3/5 · Rank 41 of 41 (Worst)

Ownership & Management

Owners

Alaska Gardens Snf Operations Holdings LLC

Owner · Organization

Ch Alaska Gardens Holdings LLC

Owner (parent company) · Organization

Cw Alaska Gardens Holdings LLC

Owner (parent company) · Organization

Lionheart Snf LLC

Owner (parent company) · Organization

Witzcorp LLC

Owner (parent company) · Organization

Herzka, Yisroel

Owner (parent company)

Kopelowitz, Shaul

Owner (parent company)

Wolofsky, Chava

Owner (parent company)

Yenowitz, Yitzchok

Owner (parent company)

Key personnel

Gray, NaniManaging Control - Governing BodyStout, ChristinaManaging Control - Governing BodyAlaska Gardens Snf Management LLCManagerAlaska Gardens Snf Opco Manager LLCManagerAlaska Gardens Snf Operations LLCManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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