Alaska Gardens Health and Rehabilitation
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 95 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (29 vs median 14)
- High staff turnover (54%)
- High RN turnover (57%)
Bottom 25% in WA · Critically understaffed (RN) · Worst in EVERGREEN HEALTHCARE GROUP chain · $196,648 in fines · Special Focus Facility (CMS)
What this means for your family
While the facility is frequently praised for its effective physical therapy and clean environment, the recurring reports of long response times for call buttons and medication delays are serious red flags. If you choose this facility, we strongly recommend frequent, unannounced visits to monitor your loved one's care and ensuring you have a direct line of communication with the nursing supervisor.
Google Reviews
Google Reviews
95 reviews on Google“Alaska Gardens Health and Rehabilitation receives highly polarized feedback, with many families praising the physical therapy and rehabilitation team while others report severe concerns regarding patient neglect and staffing levels. While some visitors highlight a clean facility and compassionate individual staff members, numerous reviewers describe long wait times for call buttons, poor hygiene, and inadequate communication during critical health events. Families should be aware that experiences appear to vary significantly depending on the specific shift and staff members involved.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Clean and well-maintained facility environment
- Helpful and professional administrative/coordination staff
- Compassionate individual nursing care
Concerns
- Excessive wait times for call buttons and basic assistance (mentioned by 12 reviewers)
- Poor hygiene and lack of timely patient care (bathing/diaper changes) (mentioned by 7 reviewers)
- Inadequate communication with family members regarding patient status (mentioned by 5 reviewers)
- Staff turnover and perceived understaffing during night shifts (mentioned by 4 reviewers)
- Poor quality or inappropriate food service (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 97 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard great things about the physical and occupational therapy teams here; how do you coordinate those services with the daily nursing care?
- 2How do you ensure that residents receive timely assistance when they use their call buttons, especially during the night shifts?
- 3What is your process for keeping family members updated on a resident's health status and any changes in their daily routine?
- 4Could you tell us more about the meal service and how you ensure the dining experience is both nutritious and enjoyable for everyone?
- 5What specific protocols are in place for medication management to ensure everything is handled accurately and safely?
- 6How do you manage hygiene and personal care routines, such as bathing, to ensure every resident's needs are met promptly?
Personalized based on this facility's data
Key Review Excerpts
“The PT and OT people work very hard to make sure I improve and strengthen my leg and arm muscles so I can go home.”
“The facility was spotlessly clean, the staff with whom we met were knowledgeable and cordial and the information on the meds and care being provided to our loved one was VERY HELPFUL!”
“The wait times after pressing the call light are ridiculous–as much as 2.5 hours. And as I write this, it's been just about 5 hours since I requested Tylenol and I still haven't received it.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Alaska Gardens Health and Rehabilitation has persistent problems, with over half of deficiencies stemming from family complaints about serious care issues. The facility repeatedly struggles with medication management, safety hazards, and reporting abuse/neglect allegations properly. While all violations show correction dates, the same problems resurface across multiple surveys, including unsafe conditions, inadequate nutrition, and failure to follow proper treatment protocols.
Oct 9, 2025Complaint3
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Administration Deficiencies
Employ staff that are licensed, certified, or registered in accordance with state laws.
Jul 24, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
May 23, 2025Routine19
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide routine and 24-hour emergency dental care for each resident.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Environmental Deficiencies
Keep all essential equipment working safely.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
May 23, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Apr 29, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 19, 2025Complaint13
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Administration Deficiencies
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Administration Deficiencies
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Federal Penalties
Fine
Apr 29, 2025
$12,438
Fine
Jan 22, 2025
$157,934
Fine
Aug 17, 2023
$26,276
Ownership & Operations
Who Operates This Facility
Alaska Gardens Health and Rehabilitation
for profit
Chain Affiliation
Evergreen Healthcare Group
43 facilities nationwide
Chain avg rating: 2.3/5 · Rank 41 of 41 (Worst)
Ownership & Management
Owners
Alaska Gardens Snf Operations Holdings LLC
Owner · Organization
Ch Alaska Gardens Holdings LLC
Owner (parent company) · Organization
Cw Alaska Gardens Holdings LLC
Owner (parent company) · Organization
Lionheart Snf LLC
Owner (parent company) · Organization
Witzcorp LLC
Owner (parent company) · Organization
Herzka, Yisroel
Owner (parent company)
Kopelowitz, Shaul
Owner (parent company)
Wolofsky, Chava
Owner (parent company)
Yenowitz, Yitzchok
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
95 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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