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Assisted Living

Brookdale Allenmore AL (WA)

Families consistently rate this highly — reviewers highlight friendly and welcoming staff. Schedule a visit to confirm the fit.

3615 S. 23rd Street, Central Tacoma · Tacoma, WA 9840580 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.5/5

based on 11 Google reviews

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Brookdale Allenmore AL (WA) Assisted Living in Tacoma, WA — Street View
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What this means for your family

Brookdale Allenmore is highly regarded for its friendly staff and active social environment, making it a comfortable choice for many seniors. However, because some long-term residents have noted a decline in quality, we recommend scheduling a tour during a meal service to personally evaluate the current dining standards and facility maintenance.

Google Reviews

Google Reviews

11 reviews on Google
Brookdale Allenmore is generally regarded as a friendly and welcoming community, with residents and families frequently praising the staff's attitude and the availability of amenities like the library and shuttle services. While some reviewers highlight excellent food and social opportunities, others have noted a perceived decline in quality over time, and there are occasional complaints regarding the consistency of the dining experience.

Quality Themes

Tap a score for details
Food7.0Staff9.0CleanN/AActivities9.0MedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Friendly and welcoming staff
  • Convenient location near hospitals and shopping
  • Active social environment and community events
  • Well-planned and updated living units

Concerns

  • Perceived decline in overall quality over time (mentioned by 2 reviewers)
  • Inconsistent quality of food and dining services (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.0'13(1)4.54.0'19(1)5.04.3'22(3)5.05.0'24(1)4.5'25(2)

Distribution · 12 analyzed

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How They Respond to Reviews

9%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given your proximity to local hospitals, what is the standard procedure for coordinating care if a resident needs urgent medical attention?
  • 2How has the community evolved over the last few years, and what steps are you currently taking to ensure the quality of the resident experience remains high?
  • 3I noticed the community has a very active social calendar; could you walk me through a few of the most popular events residents look forward to each week?
  • 4We understand that dining is a major part of daily life; how do you gather feedback from residents to ensure the meal service consistently meets their expectations?
  • 5The living units are beautifully updated; what options do residents have to personalize their space to make it feel like home?
  • 6With 80 residents in the community, how do you foster a close-knit, friendly atmosphere while maintaining the high standards your staff is known for?

Personalized based on this facility's data


Key Review Excerpts

Staff is great - everyone is so friendly. Beth M. (Associate Executive Director) is AWESOME to work with. Food is pretty good - and lots of choices. Units are nicely updated and well planned.

Visitor/Family · 2016★★★★★

More amenities than other places, consistent quality, good food with lots of options, friendly staff and neighbors, and feels the most comfortable of the places I’ve been.

Resident family member · 2023★★★★★

It is still a good place to live but it has declined since I moved in. It is better than many other communities, but not perfect.

Resident · 2025★★★★
Source: 11 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

12total
58deficiencies
Mar 5, 2026Inspection

The document confirms that all previously cited deficiencies were corrected during the follow-up inspection on 03/05/2026.; Complaint number 197152 was investigated.; Report notes medication administration errors for Resident 5 and 9, and highlights that failure to train staff placed all 53 residents at risk of harm.

Intermittent nursing services systemsWAC 388-78A-2320-1-a
Intermittent nursing services systemsWAC 388-78A-2320-1-b
Medication servicesWAC 388-78A-2210-1
Medication servicesWAC 388-78A-2210-2-a
CPR trainingWAC 388-112A-0700
Family assistance with medications and treatmentsWAC 388-78A-2290Corrected Nov 27, 2025

Facility failed to obtain a written medication assistance plan for 1 of 2 sampled residents receiving family assistance.

Intermittent nursing services systemsWAC 388-78A-2320-1
Medication servicesWAC 388-78A-2210-1-b
Training and home care aide certification requirementsWAC 388-78A-2474-2
Medication servicesWAC 388-78A-2210

Facility failed to implement safe medication services for 3 residents, including failing to follow physician orders for vitals monitoring and failure to provide prescribed nebulizer treatment.

Medication servicesWAC 388-78A-2210-1-a
Medication servicesWAC 388-78A-2210-2-b
Medication servicesWAC 388-78A-2210
Orientation trainingWAC 388-112A-0200-1
Tuberculosis Testing RequiredWAC 388-78A-2480

Facility failed to screen 3 of 4 sampled staff for Tuberculosis within three days of employment.

CPR trainingWAC 388-112A-0700Corrected Nov 27, 2025

Staff A lacked documentation of current CPR/FA card; Staff B only completed online CPR/FA training without the required skills demonstration test.

Intermittent nursing services systemsWAC 388-78A-2320-2-b
Medication servicesWAC 388-78A-2210-2
Training and home care aide certification requirementsWAC 388-78A-2474-2-a
Training and home care aide certification requirementsWAC 388-78A-2474-2-d
Intermittent nursing services systemsWAC 388-78A-2320Corrected Nov 27, 2025

Facility failed to ensure staff were delegated by a Registered Nurse to administer medications, insulin, and perform blood sugar checks for 3 residents.

Orientation trainingWAC 388-112A-0200Corrected Nov 27, 2025

Facility failed to ensure 3 of 4 sampled staff completed facility orientation.

Temperature and time control ThawingWAC 246-215-03510Corrected Nov 27, 2025

Facility failed to properly thaw frozen foods (brisket and turkey) using running water, placing them at risk for food-borne illnesses.

Jan 14, 2026Enforcement
$1,800.00Report

Letter details an imposition of civil fines totaling $1,800.00 for uncorrected deficiencies.

Intermittent nursing services systemsWAC 388-78A-2320 (1)(a)(b)(2)(b)

Failure to ensure two staff members were delegated by an RN to administer medications and perform blood sugar checks, placing four residents at risk.

Medication servicesWAC 388-78A-2210 (1)(a)(b)(2)(a)(b)

Failure to ensure medications were given as prescribed for five residents, placing them at risk of illness and health decline.

Orientation, CPR training, and home care aide certification requirementsWAC 388-112A-0200 (1); WAC 388-112A-0700; WAC 388-78A-2474 (2)(a)(d)

Failure to ensure two staff members met all long-term care worker training requirements, placing 54 residents at risk.

Oct 13, 2025Inspection

Recurring deficiencies noted for tuberculosis testing and medication services.; Report notes that the failure placed all 53 residents at risk of harm from untrained staff.

Intermittent nursing services systemsWAC 388-78A-2320

Facility failed to ensure staff were delegated by an RN to administer medications, insulin injections, and/or perform blood sugar checks for 3 residents.

Tuberculosis Testing RequiredWAC 388-78A-2480

Facility failed to ensure 3 of 4 sampled staff were screened for tuberculosis within three days of employment.

Temperature and time control Thawing / Food sanitationWAC 246-215-03510 / WAC 388-78A-2305

Facility failed to ensure staff followed health and safety guidelines to properly thaw frozen foods in the main kitchen.

Family assistance with medications and treatmentsWAC 388-78A-2290

Facility failed to obtain a written medication assistance plan for a resident receiving family assistance with medications.

Medication servicesWAC 388-78A-2210

Facility failed to implement safe medication services for 3 residents; residents received medications against physician orders or without orders, and required monitoring was not performed or documented.

Facility Orientation

Personnel files for Staff A, Staff B, and Staff D lacked documentation of facility orientation.

Cardiopulmonary Resuscitation (CPR)/First Aid (FA)

Staff A lacked a current CPR/FA card. Staff B completed online-only training without the required skills demonstration test.

Oct 13, 2025Enforcement
$600.00Report

This is a recurring deficiency previously cited on February 26, 2025 and October 27, 2022. Civil fine of $600.00 imposed.

Medication servicesWAC 388-78A-2210(1)(a)(b)(2)(a)(b)

The licensee failed to implement medication services for three residents, resulting in two residents receiving medications against physician's orders and one resident receiving medications without a physician's order.

Feb 26, 2025Investigation

Follow-up inspection conducted on 05/02/2025 found these specific deficiencies were corrected.

Medication servicesWAC 388-78A-2210

Facility failed to ensure resident received insulin as ordered and failed to perform required blood sugar checks for multiple dates.

Reporting fires and incidentsWAC 388-78A-2650

Facility failed to report a medication error to the department's Complaint Resolution Unit (CRU).

May 1, 2024Investigation

Letter confirms follow-up inspection on 05/01/2024 found no deficiencies and that WAC 388-78A-2600-1-b has been corrected. It also references Compliance Determination 32528.; The report notes that the call light response issue is a recurring deficiency previously cited on 10/22/2022.

Policies and proceduresWAC 388-78A-2600-1-b

Deficiency previously cited and now corrected.

Who is required to complete nurse delegation core training and nurse delegation specialized diabetes training and by when?WAC 388-112A-0550

Facility allowed an unqualified staff member (lacking required DSHS nurse delegation training) to perform blood sugar checks and administer insulin injections to a resident.

Policies and proceduresWAC 388-78A-2600

Facility failed to implement policies for responding to call lights, resulting in excessive wait times (40+ minutes, 5 hours) and a resident fall where they were left on the floor for 4-5 hours.

Apr 11, 2024Inspection

A separate follow-up letter dated 06/12/2024 indicates no deficiencies found on that date and that the deficiencies listed here were corrected.

Signing negotiated service agreementWAC 388-78A-2150Corrected Jun 8, 2024

Facility failed to provide signed Personal Service Plans (Negotiated Service Agreements) for 5 of 7 sampled residents.

Training and home care aide certification requirementsWAC 388-78A-2474Corrected Jun 8, 2024

Facility failed to ensure 1 of 6 sampled staff had basic training and 2 of 6 had completed continuing education.

Tuberculosis Testing RequiredWAC 388-78A-2480Corrected Jun 8, 2024

Facility failed to ensure 1 of 4 sampled new staff members was screened for tuberculosis within three days of employment.

Tuberculosis Test recordsWAC 388-78A-2489Corrected Jun 8, 2024

Facility failed to ensure 1 of 4 sampled staff had a second TB test documented as required.

PetsWAC 388-78A-2620Corrected Jun 8, 2024

Facility failed to ensure 3 of 3 sampled pets living in the facility had regular examinations and immunizations.

Infection controlWAC 388-78A-2610Corrected Jun 8, 2024

Facility failed to have 6 of 6 sampled staff fit tested for an N95 respirator.

Maintenance and housekeepingWAC 388-78A-3090Corrected Jun 8, 2024

Facility failed to provide a presentable environment; observations showed chipping and peeling paint on pillars on lanai and side of building walls.

Nov 17, 2023Enforcement
$400.00Report

This is an uncorrected deficiency originally cited on August 17, 2023. A civil fine of $400.00 was imposed.

Policies and proceduresWAC 388-78A-2600 (1)(b)

The licensee failed to ensure they implemented their own policy on call system alerts for two residents.

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References & Resources

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