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Strong Medicare quality ratings; public reviewers often praise supportive and attentive staff. Still worth an in-person visit.
based on 11 Google reviews
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Carolina Village INC has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: supportive and attentive staff and effective medication management for some residents. Review the component ratings and current source records before deciding.
Carolina Village Inc, often referred to as 'The Bridge' in reviews, receives praise for its supportive environment and staff who actively assist residents with daily living and medication adjustments. However, families should be aware of significant concerns regarding medication management and the facility's response to health crises, as at least one family reported a preventable hospitalization due to errors.
Quality Themes
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Distribution · 13 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“They changed her meds and she is now wanting to help herself (excellent doctor!). We know they are checking on her multiple times a day (staff always seems happy and helpful), getting her to activities, making sure she goes to meals, etc.”
“Most staff that we come in contact with really take interest and care for my Mom. As she has declined they have been able to help her more.”
“The bridge has been a nightmare for our mother and our family. They mis-managed her meds within the first 5 weeks resulting in a preventable hospitalization, after that they were on a mission to get my mother out of there.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Carolina Village Inc has 19 deficiencies across 3 surveys, with all issues reportedly corrected by the facility. The most recurring problems involve electrical systems and fire safety equipment, food safety and storage, and resident record management. While deficiencies span multiple areas including building maintenance and safety systems, the facility has provided correction dates for all cited issues, suggesting responsiveness to regulatory concerns.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Construction Deficiencies
Use approved construction type or materials.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Carolina Village INC
nonprofit
Owners
Undisclosed
Ownership Data Not Available · Organization
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