Carolina Village
Families consistently rate this highly — reviewers highlight compassionate and friendly staff. Schedule a visit to confirm the fit.
based on 90 Google reviews
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What this means for your family
Carolina Village is an excellent choice if you prioritize a warm, community-oriented atmosphere and high-quality dining. The staff's long-term commitment to residents is a significant advantage. If you are visiting during any active campus renovations, be prepared for potential parking and navigation challenges.
Google Reviews
Google Reviews
90 reviews on Google“Carolina Village is highly regarded for its compassionate and friendly staff, with many families noting that employees truly care for the residents. Reviewers frequently praise the quality of the dining services and the beautiful, welcoming campus environment. While most feedback is overwhelmingly positive, some past concerns were noted regarding navigation and parking during construction periods.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and friendly staff
- High-quality dining and food variety
- Beautiful and well-maintained campus
- Low staff turnover and long-term continuity of care
Concerns
- Navigation and parking difficulties due to construction
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about the friendliness of your team; how do you foster that sense of long-term connection between the staff and the residents?
- 2The dining options look lovely—could you tell us more about the variety of meals and how much input residents have in the menu?
- 3Since the campus is so beautiful, what kind of daily activities or social outings are available to help residents enjoy the grounds?
- 4We noticed there might be some ongoing construction on the property; how is that currently affecting resident access and parking for visiting family?
- 5With a smaller, intimate community of 60 residents, how do you ensure medical needs and emergencies are handled quickly after hours?
- 6It's great to see how much care you put into responding to everyone's feedback; how does that culture of communication translate to the daily care of the residents?
Personalized based on this facility's data
Key Review Excerpts
“This is a beautiful facility but more than the physical environment it’s the people, the staff I’ve encountered that really make the difference. Everyone from security at the front gate to reception to nursing and even maintenance take time to say hello”
“i’m currently in the health center because of a fall/surgery. i cannot say enough good about this place, people, food. first time in rehab for me and im externally grateful for such an amazing place!”
“My grandparents were there. My parents, now just my dad still is. Grandma passed in the 90's but some of the staff still remember her. Not a lot of staff turnover. Staff works with family. Staff is extremely friendly to residents.”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Feb 26, 2025Other
The facility failed to ensure the medication aide observed a resident take all prepared medications, resulting in medications being left unattended on the resident's nightstand. The medication aide admitted to leaving medications on the nightstand while the resident was sleeping because the resident did not like to wake up early.
Feb 26, 2025Other
The facility failed to ensure that a medication aide observed a resident actually taking their prescribed medications. Specifically, medications were left unattended on a resident's nightstand without being witnessed by staff, violating the requirement that administration be recorded only after observation of the resident taking the medication.
Oct 31, 2018Other
The facility failed to ensure that all staff members had a criminal background check completed prior to hire. Specifically, a review of one sampled staff member's personnel record showed no documentation of a criminal background check despite being hired in 2007.
Oct 31, 2018Other
The facility failed to ensure that all staff members had a criminal background check completed prior to hire. Specifically, a review of one sampled staff member's personnel record showed no documentation of a criminal background check.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
90 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
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