Public Google reviewers rate this highly and often mention warm and empathetic nursing and care staff. Schedule a visit to confirm the fit.
based on 35 Google reviews
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Public Google reviewers rate Carolina Reserve of Laurel Park highly. Reviewers highlight: warm and empathetic nursing and care staff, clean and beautiful facility maintenance. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families generally praise the facility for its exceptionally kind, attentive, and welcoming staff, often noting that the community feels superior to others due to the personal connections made. While many reviewers highlight the cleanliness and beauty of the building, there are serious allegations regarding neglect and one highly critical report of staff misconduct that should be investigated. Additionally, while the facility is well-regarded, one reviewer noted that the advertised meal variety does not always match the actual breakfast offerings.
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Key Review Excerpts
“Relocated my mother into this facility two months ago. Met with their marketing expert Sharlyn for a tour and pricing details to determine if it was a good fit. She was very thorough and answered all questions concisely and with an infectious amount of energy and empathy.”
“Great place,but they advertise three restaurant meals. That is a joke. Breakfast consisted of a boiled egg, Raisin Bran, one link sausage. Do what you say.”
Source: NC Division of Health Service Regulation
The facility failed to ensure the implementation of a physician's order for compression stockings for 4 of 5 sampled residents. Specifically, for Resident #5, the facility did not obtain necessary leg measurements or order the stockings despite a physician's order dated 06/03/25, resulting in the resident not receiving the prescribed treatment.
No deficiencies are reported in this inspection record.
The facility failed to ensure at least one staff person on the premises at all times had completed CPR and choking management training within the last 24 months. Specifically, three staff members working the 11:00 pm to 7:00 am shift lacked valid documentation or had expired certifications.
The facility failed to ensure at least one staff person on the premises at all times had completed CPR and choking management training within the last 24 months. Specifically, three sampled staff members working the 11:00 pm to 7:00 am shift lacked documentation of valid CPR certification.
The facility failed to ensure that appropriate foods and beverages were offered or made available to all residents as snacks between each meal for a total of three snacks per day. Interviews with residents revealed that many did not receive snacks in their rooms, and some reported not seeing snacks for months. Observations confirmed that while snack items were available in the kitchen and dining room, staff were not consistently delivering snacks to residents.
The facility failed to notify the prescribing physician when laboratory tests, specifically blood for hematology and stool samples for occult blood, were not completed timely as ordered. This failure to ensure follow-up for acute health care needs resulted in a resident's hospital admission and subsequent death.
The facility failed to notify the prescribing physician when laboratory tests were not completed timely as ordered for one resident. This failure to ensure follow-up on physician orders resulted in the resident's hospital admission and subsequent death.
The facility failed to ensure that medications were administered according to physician orders. Specifically, for 6 of 7 sampled residents, 22 different medications were not administered as prescribed, including failure to follow orders for discontinuing medications and adjusting dosages based on vital signs.
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NC DHSR — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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