Limited public data on Carolina Reserve of Hendersonville. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 22 Google reviews
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Every family's needs are unique. We encourage you to visit Carolina Reserve of Hendersonville in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.
Families often praise the facility for its caring, professional staff and its ability to provide comfort during difficult transitions. However, recent reviews have raised significant concerns regarding declining food quality and issues with room readiness during the move-in process.
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Key Review Excerpts
“There simply are no words that are adequate to give Carolina Reserve at Hendersonville enough credit for all they have done for our mother in her last years.”
“The staff here is diligent about keeping the residents safe and following CDC protocols, but they also realize that a move is traumatic and they took extra measures and extra time to help make mom more comfortable”
“Sharlyn and Courtney are extremely professional. They gave me a tour, answered all of my questions and put me at ease with the process of moving my father here from out of state.”
Source: NC Division of Health Service Regulation
The facility failed to administer medications as ordered for one resident. Specifically, the facility continued to administer metoprolol succinate twice daily despite a physician's order dated 03/09/2026 changing the frequency to once daily. This resulted in inaccurate medication administration and documentation in the resident's eMAR.
The facility failed to ensure that 2 of 6 sampled staff members were tested for tuberculosis disease upon hire. Specifically, personnel records for a personal care aide and a medication aide showed no documentation of TB skin tests performed at the time of their employment.
The facility failed to protect food and beverages from contamination by not dating and labeling items in cold storage. Observations revealed multiple items, including whipped topping, cheese, bread, pepperoni, and pizza dough, were stored in the refrigerator and freezer without required labels or dates.
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22 reviews from families & visitors
NC DHSR — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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