Carington Park
Strong Medicare quality ratings; families often praise warm, friendly staff. Still worth an in-person visit.
based on 59 Google reviews

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What this means for your family
While the facility has a strong history of veteran support and community engagement, the recent trend of reviews is deeply concerning. Families should conduct an unannounced visit to observe staffing levels and hygiene standards, and specifically ask management how they address delays in resident care.
Google Reviews
Google Reviews
59 reviews on Google“Carington Park has a history of high praise from families and staff, particularly regarding its friendly atmosphere and veteran-focused programs. However, recent reviews from 2022 to 2026 indicate a significant decline in quality, with serious allegations regarding understaffing, neglect of basic hygiene, and poor medication management.”
Quality Themes
Tap a score for detailsStrengths
- Warm, friendly staff
- Dedicated veterans wing and programming
- Scenic location near Smith Park
- Strong rehabilitation outcomes
Concerns
- Severe understaffing leading to slow response times (mentioned by 2 reviewers)
- Neglect of basic resident hygiene and toileting needs (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 64 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the current staffing levels, what specific protocols do you have in place to ensure residents receive timely assistance with hygiene and toileting needs?
- 2I noticed you have a dedicated veterans wing; could you tell me more about the specific programming and community support offered to those residents?
- 3With the recent feedback regarding medication management, could you walk me through your current process for ensuring accuracy and timely administration for residents?
- 4How does your team prioritize communication with families, especially when there are changes in a resident's daily health or care plan?
- 5Since you are located so close to Smith Park, what opportunities do residents have to enjoy the scenic outdoor space, and how do you facilitate those outings?
- 6What is your facility's specific approach to managing medical emergencies, and how quickly can a resident expect a response if they need urgent care during off-peak hours?
Personalized based on this facility's data
Key Review Excerpts
“My mom did not have pain medicine her first night... Put in diaper rather than help to bathroom bc don’t come fast enough. Takes repeated asks to get her soiled diaper changed (1-2 hours+).”
“The staff was very friendly and caring, and took time to answer questions. I feel that they went above and beyond their duties to assist at times.”
“They opened a dedicated Veterans wing in November 2017 and conduct a ceremony on Veterans Day honoring their Veteran residents.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
12
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints triggering three deficiencies, including a recent 2025 medication error issue and problems with family notification when residents are injured or decline. The facility has recurring issues with fire safety systems, dietary services, and care planning across multiple surveys from 2019 to 2025, suggesting persistent operational challenges that get corrected but reappear over time.
May 19, 2025Complaint2
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Feb 29, 2024Routine3
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Apr 7, 2022Routine1
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Sep 19, 2019Routine12
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Ownership & Operations
Who Operates This Facility
Carington Park
for profit
Chain Affiliation
Foundations Health Solutions
63 facilities nationwide
Chain avg rating: 4.0/5 · Rank 30 of 60
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
59 reviews from families & visitors
Official Website
Visit carington-park.net
Medicare data downloads
Original nursing home datasets
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