Ashtabula County Nursing Home
Strong Medicare quality ratings; families often praise clean and well-maintained environment. Still worth an in-person visit.
based on 25 Google reviews
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What this means for your family
The facility has shown a strong trend of positive feedback in recent years, particularly regarding cleanliness and staff responsiveness. However, given the serious historical concerns regarding clinical competence and hygiene, we recommend scheduling an unannounced visit to observe staff interactions and asking specifically about their training protocols for specialized medical equipment.
Google Reviews
Google Reviews
25 reviews on Google“ASHTABULA COUNTY NURSING HOME receives polarized feedback, with a significant number of recent five-star reviews praising the facility's cleanliness, friendly staff, and responsive management. However, older reviews contain serious allegations regarding neglect, poor hygiene, and unprofessional behavior by nursing staff that prospective families should investigate further.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained environment
- Friendly and accommodating nursing staff
- Responsive management to resident needs
- Consistent activities and programming
Concerns
- Allegations of poor hygiene and failure to change bedding (mentioned by 2 reviewers)
- Inadequate clinical skills regarding specialized care (e.g., feeding tubes) (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 26 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how clean and well-maintained the facility looks; what are your daily protocols for ensuring resident rooms and bedding are refreshed regularly?
- 2I noticed management is very responsive to feedback; how does the leadership team involve families in discussions about resident care?
- 3Could you tell me more about the clinical training your nursing team receives, specifically regarding specialized needs like feeding tube management?
- 4What is your process for ensuring medication is administered accurately and safely during shift changes?
- 5We would love to hear more about the consistent activities and programming you offer to keep residents engaged with the community.
- 6How does the nursing staff handle medical emergencies or changes in a resident's condition during the overnight hours?
Personalized based on this facility's data
Key Review Excerpts
“He had only 2 complaints...1- his mattress wasn't comfortable for his particular type of ailment. That was immediately fixed (within minutes.. not hours)”
“Some days things aren’t perfect, but nurses and medical staff are great, caring, and helpful. It is clean, quiet, and there are consistent activities.”
“Nursing staff does not take care of patient's. They do not know how to take care of a feeding tube. Witnessed a nurse yell at a patient.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
3
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows ongoing issues across fire safety systems, medication management, and resident care, with 34 deficiencies spanning four surveys from 2018-2024. Most concerning are repeated problems with smoke barriers and fire protection systems appearing in multiple surveys, plus medication management issues including high error rates. One family filed a complaint in 2024 regarding discharge preparation. While all deficiencies were reportedly corrected, the recurring patterns suggest families should carefully inquire about current safety measures and medication oversight protocols.
Feb 25, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 4, 2024Complaint1
Resident Rights Deficiencies
Prepare residents for a safe transfer or discharge from the nursing home.
Aug 31, 2023Routine7
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Dec 5, 2019Routine11
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Construction Deficiencies
Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Oct 23, 2018Routine15
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Egress Deficiencies
Have exits that are accessible at all times.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Ashtabula County Nursing Home
nonprofit
Ownership & Management
Owners
County of Ashtabula
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
25 reviews from families & visitors
Official Website
Visit ashtabulacountynursing.com
Medicare data downloads
Original nursing home datasets
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