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Nursing HomeMedicaid

Canyon Vista Post Acute

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

6352 Medical Center Street, Rhodes Ranch · Las Vegas, NV 89148120 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.8/5

based on 278 Google reviews

5
4
3
2
1
Canyon Vista Post Acute Nursing Home in Las Vegas, NV — Street View
Street View

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What this means for your family

While the facility offers excellent physical therapy and clean, private rooms, the recent surge in reports regarding neglect and slow response times is concerning. If you choose this facility, ensure you have a family member present frequently to advocate for your loved one's basic needs and medication schedule, as staff responsiveness appears to be inconsistent.

Google Reviews

Google Reviews

278 reviews on Google
Canyon Vista Post Acute receives polarized feedback, with many families praising the facility for its clean environment, private rooms, and highly effective physical therapy team. However, a significant number of reviewers report severe concerns regarding understaffing, particularly on weekends and nights, which leads to long delays in responding to call lights and instances of neglect. While many staff members are highlighted by name for their compassionate care, the inconsistency in service quality and communication remains a major point of contention for families.

Quality Themes

Tap a score for details
Food4.0Staff6.0Clean8.0Activities7.0Meds3.0MemoryN/AComms3.0ValueN/A

Strengths

  • Highly effective physical and occupational therapy teams
  • Clean, well-maintained facility with private rooms
  • Attentive and compassionate individual nursing staff
  • Smooth and professional admissions process

Concerns

  • Significant delays in responding to call lights (mentioned by 12 reviewers)
  • Understaffing leading to neglect of basic hygiene and feeding (mentioned by 9 reviewers)
  • Poor communication and difficulty reaching management (mentioned by 6 reviewers)
  • Inconsistent quality of food and nutrition (mentioned by 5 reviewers)

Rating Trends

Tap a year to see what changed

2342.52022(10)3.62023(35)4.62024(79)4.22025(39)3.62026(27)

Distribution · 190 analyzed

5
141
4
4
3
4
2
2
1
39
30 reviews posted between Apr 24, 2024May 2, 2024 · 30 were 5-star
16 reviews posted between Apr 29, 2024May 2, 2024 · 16 were 5-star

How They Respond to Reviews

13%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given that physical and occupational therapy are noted as strengths here, how do you integrate those therapy goals into a resident's daily routine?
  • 2When a resident uses their call light, what is the standard procedure and expected timeframe for a staff member to respond?
  • 3I noticed some feedback regarding communication with management; what is the best way for family members to stay updated on their loved one's care or reach a supervisor if a concern arises?
  • 4With 14 recent state violations, what specific steps has the facility taken to improve oversight and ensure consistent quality of care for residents?
  • 5How does the nursing team coordinate with the kitchen staff to ensure that residents receive consistent, nutritionally appropriate meals that meet their specific dietary needs?
  • 6In the event of a medical emergency or a sudden change in health status, what is the protocol for notifying family members and coordinating with the resident's primary physician?

Personalized based on this facility's data


Key Review Excerpts

The therapy team at Canyon Vista was incredible—caring, kind, and always ensuring open communication with us and making sure my god father is being taken care of and improving.

Rehab patient's family · 2025★★★★

The rooms aren’t shared which was huge for my mom because she had so many issues going on and needed to get rest while she went through rehab.

Rehab patient's family · 2025★★★★★

From the time you push the call light to the time someone comes is a minimum of 30 minutes to over a hour. And once someone actually comes they have a less than happy attitude.

Rehab patient · 2025☆☆☆☆
Source: 278 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.51hrs
OK
Registered nurses for medical care
Total Nursing
4.84hrs
OK
All nurses + aides combined
Staff Turnover
40%
Lower is better (< 30% = good)
RN Turnover
32%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 3 measures

Medicare Rating
5/ 5
Better Than Avg

3

measures

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.7%
Better than Avg
Here
99.7%
US
81.8%
NV
84.6%
Clark
80.1%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility93.8%
Better than Avg
Here
93.8%
US
79.7%
NV
80.7%
Clark
76.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.3%
Better than Avg
Here
0.3%
US
1.6%
NV
1.5%
Clark
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

14deficiencies
1penalties
Above state avg (9.4)
14 complaint-triggered
$35,016 in fines

Canyon Vista Post Acute has concerning recurring issues in basic care areas, with families filing 14 complaint-triggered deficiencies. The facility struggles persistently with medication management, nutrition and food safety, and emergency preparedness across multiple surveys from 2023 to 2025. Recent 2025 inspections found serious medication errors, inadequate pain management, and insufficient nutrition care, alongside ongoing safety equipment failures. While all deficiencies show correction dates, the pattern of repeated violations in core care areas warrants careful consideration.

Dec 5, 2025Complaint
2
0573Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Mar 6, 2025Routine
15
0689Immediate jeopardy · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0015Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0741Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0004Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0346Potential for harm · IsolatedCorrected

Smoke Deficiencies

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

0354Potential for harm · IsolatedCorrected

Smoke Deficiencies

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

Mar 6, 2025Complaint
5
0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0691Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

Mar 29, 2024Routine
15
0006Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Conduct risk assessment and an All-Hazards approach.

0015Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0020Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures including evacuation.

0036Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Establish emergency prep training and testing.

0291Potential for harm · PatternCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0761Potential for harm · PatternCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0921Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0565Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Aug 18, 2023Complaint
1
0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Jun 28, 2023Complaint
6
0693Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Federal Penalties

Fine

Mar 6, 2025

$35,016

Ownership & Operations

Who Operates This Facility

Owner / Operator

Canyon Vista Post Acute

Organization Type

for profit

Chain Affiliation

Chain Name

Pacs Group

Chain Size

279 facilities nationwide

Chain avg rating: 2.9/5 · Rank 140 of 260

Ownership & Management

Owners

Nevada Opco LLC

Owner · Organization

100%

Providence Group Nh, LLC

Owner (parent company) · Organization

100%

Key personnel

Joshi, RituContracted Managing EmployeeZollinger, AdamW-2 Managing EmployeeApt, FrederickOfficer / DirectorHancock, MarkOfficer / DirectorJergensen, JoshuaOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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