Advanced Health Care of Las Vegas
Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy. Still worth an in-person visit.
based on 122 Google reviews
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What this means for your family
This facility offers an excellent environment for physical rehabilitation and features many highly dedicated staff members who provide compassionate care. However, families should be vigilant regarding communication and responsiveness; specifically, ensure you have a clear point of contact for medical updates and monitor the patient's daily needs, as multiple reviewers have noted lapses in call-light response and medical oversight.
Google Reviews
Google Reviews
122 reviews on Google“Advanced Health Care of Las Vegas is a visually appealing, hotel-like facility that receives high praise for its physical therapy department and many dedicated, compassionate staff members. However, families should be aware of inconsistent care experiences, with multiple reports of significant delays in call-light response times, communication gaps regarding medical status, and concerns about the adequacy of nursing oversight for complex medical needs.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Clean, modern, and well-maintained facility
- Many dedicated, compassionate nursing and CNA staff
- Hotel-like amenities and private rooms
Concerns
- Long response times to call lights (mentioned by 3 reviewers)
- Inconsistent communication with families regarding medical status (mentioned by 3 reviewers)
- Inadequate assistance with feeding and hydration (mentioned by 3 reviewers)
- Difficulty accessing physicians or timely medical intervention (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 125 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the facility's focus on physical and occupational therapy, how do you integrate these sessions into a resident's daily routine to ensure they stay active?
- 2Could you walk me through your process for updating families on a resident's medical status, and who is our primary point of contact for these updates?
- 3What is your current protocol for ensuring residents receive timely assistance with meals and hydration throughout the day?
- 4When a resident uses their call light, what is your standard procedure for prioritizing and responding to those requests to ensure no one is waiting too long?
- 5How do you coordinate with attending physicians to ensure residents receive prompt medical intervention when a change in condition occurs?
- 6I noticed your team occasionally responds to online feedback; how do you use input from families to improve your internal communication processes?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapist could not be more outstanding at their professional skill, Emily, Rachel and Julia. They allowed her to go as far as she could with various exercises, while ensuring she did not overdue it”
“During my 90 day stay here I witnessed some of the most outrageous things like long response times to call lights, sometimes upward of 45 minutes; CNA's that do not work together well; patients needs not being met.”
“The nursing management staff is wonderful. However I found the aids/staff didn't pay much attention to feeding. I saw a lot of just leaving the food tray and walking out. Sometimes not within reach of patient.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
3
measures
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with persistent deficiencies in fire safety systems, emergency preparedness, and medication management across all three surveys from 2023-2025. While all issues have correction dates, the same problems repeatedly resurface, including generator failures, fire alarm malfunctions, and pharmacy service gaps. A family did file a complaint regarding inadequate treatment and care in 2024, suggesting ongoing care quality concerns that families should carefully consider.
Jan 15, 2026Routine10
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Jan 9, 2025Routine13
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Emergency Preparedness Deficiencies
Establish policies and procedures including evacuation.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Jan 19, 2024Routine9
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Jan 19, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ownership & Operations
Who Operates This Facility
Advanced Health Care of Las Vegas
for profit
Chain Affiliation
Advanced Health Care
26 facilities nationwide
Chain avg rating: 4.7/5 · Rank 7 of 25 (Best)
Ownership & Management
Owners
New Ahc Holdings, LLC
Owner · Organization
The Gail Miller Gst Trust
Owner (parent company) · Organization
Advanced Health Care - Larry H Miller Corporation
Owner (parent company) · Organization
The Bryan Miller Utah Dynasty Trust Dated April 22, 2014
Owner (parent company) · Organization
The G&h Miller Utah Trust Dated February 26, 2019
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
122 reviews from families & visitors
Official Website
Visit ahcfacilities.com
Medicare data downloads
Original nursing home datasets
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