Byron Health Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 15 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (7 vs median 6)
Bottom 25% in IN · No penalties on record
What this means for your family
While the facility is physically modern and clean, the recurring reports of neglect and unsanitary kitchen conditions are deeply concerning. If you are considering this facility, I strongly recommend conducting an unannounced visit during off-hours to observe staff responsiveness and asking specifically about their protocols for patient hygiene and food safety.
Google Reviews
Google Reviews
15 reviews on Google“Byron Health Center receives highly polarized feedback, with recent reviews highlighting significant concerns regarding hygiene, food quality, and staff responsiveness. While some visitors praise the facility's cleanliness and atmosphere, multiple family members and former staff have reported serious issues with patient neglect, unsanitary kitchen practices, and unprofessional behavior.”
Quality Themes
Tap a score for detailsStrengths
- Clean and cozy facility appearance
- Modern building infrastructure
- Individualized care approach
Concerns
- Poor hygiene and lack of routine patient care (mentioned by 2 reviewers)
- Unsanitary kitchen practices and poor food quality (mentioned by 2 reviewers)
- Unprofessional and impatient staff behavior (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 18 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Since the building has such a modern and cozy appearance, how do you ensure that the cleanliness of the resident rooms and common areas is maintained consistently throughout the day?
- 2We want to make sure our loved one is eating well; could you tell us more about your kitchen processes and how you ensure high standards for food quality and nutrition?
- 3What specific protocols do you have in place to ensure that staff members are able to provide timely, attentive, and patient care to every resident?
- 4How does the nursing team handle medical emergencies or sudden changes in a resident's health during the overnight hours?
- 5What kind of daily activities or social programs do you offer to help residents stay engaged and connected with one another?
- 6How do you approach communication with family members to ensure we are always kept up-to-date on our loved one's daily care and well-being?
Personalized based on this facility's data
Key Review Excerpts
“Patients arent showered routinely food is inedible No snacks or water is ever available Call lights are left on for a long time My family is always in a dirty diaper and clothes.”
“It is very unsanitary in the kitchen. No gloves are ever worn when serving the residents. Kitchen staff yell at the residents.”
“My husband was treated awfully here. Time and time again the staff were unprofessional, becoming angry and impatient with him.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
4
measures
7
measures
4
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed three complaints against Byron Health Center, with one prompting a recent safety deficiency in June 2025 and another revealing abuse concerns in 2024. The facility shows recurring issues with accident prevention, resident rights, and treatment care across multiple surveys spanning 2023-2025. While all deficiencies have been corrected, the pattern of ongoing complaints and repeated safety violations warrants careful consideration.
Mar 31, 2026Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jun 18, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 19, 2025Routine8
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Feb 21, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 13, 2024Routine6
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Feb 19, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Federal Penalties
Fine
May 19, 2025
$12,740
Ownership & Operations
Who Operates This Facility
Byron Health Center
nonprofit
Ownership & Management
Owners
Hendricks County Hospital
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
15 reviews from families & visitors
Official Website
Visit byronhealth.org
Medicare data downloads
Original nursing home datasets
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