Bruceville Terrace - D/p Snf of Methodist Hospital
Strong Medicare quality ratings; families often praise knowledgeable and hardworking pt/ot staff. Still worth an in-person visit.
based on 40 Google reviews
Watch Bruceville Terrace - D/p Snf of Methodist Hospital
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility offers highly skilled physical and occupational therapy that can be excellent for post-surgical recovery. However, you must exercise extreme caution regarding nursing care and safety, as multiple families have reported serious issues with patient falls, hygiene neglect, and severe understaffing. If you choose this facility, we recommend frequent, unannounced visits to monitor your loved one's immediate care.
Google Reviews
Google Reviews
40 reviews on Google“Families seeking rehabilitation services may find high-quality physical and occupational therapy, with several reviewers praising the expertise and dedication of the PT/OT teams. However, there are significant and serious concerns regarding nursing neglect, patient falls, and severe understaffing that have led to reports of medical complications and poor hygiene. While some administrative staff are noted as communicative, the facility's overall reliability for long-term safety is heavily contested by multiple critical reviews.”
Quality Themes
Tap a score for detailsStrengths
- Knowledgeable and hardworking PT/OT staff
- Helpful and communicative administration
- Clean and well-maintained environment
- Kind and attentive nursing staff in certain periods
Concerns
- Severe understaffing affecting patient care (mentioned by 3 reviewers)
- Patient safety issues including frequent falls (mentioned by 2 reviewers)
- Poor communication regarding discharge planning (mentioned by 2 reviewers)
- Neglect regarding hygiene and medical monitoring (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 77 analyzed
How They Respond to Reviews
The owner relies heavily on a small set of canned templates to respond to reviews. Positive reviews are met with repetitive, non-specific phrases, while negative reviews are addressed using standardized scripts focused on privacy laws and directing users to a specific email address.
Questions for Your Tour
- 1It is wonderful to see how clean and well-maintained the facility looks; what are your daily protocols for ensuring resident rooms and common areas stay this tidy?
- 2We noticed the administration is very communicative when responding to feedback; how can we best stay in touch with the care team regarding daily updates?
- 3The physical and occupational therapy teams seem very highly regarded here; how often will our family member be able to work with the PT/OT staff?
- 4What specific steps are in place to monitor residents closely and prevent falls, especially during shift changes?
- 5How does the nursing team ensure that hygiene needs and medical monitoring are consistently managed throughout the day and night?
- 6What kind of daily activities or social events are available to keep residents engaged and active?
Personalized based on this facility's data
Key Review Excerpts
“The PT and OT staff are really knowledgeable and they work very hard to get you up and around.”
“The nursing staff are kind, attentive, and very responsive, and they have taken excellent care of my dad after he broke his hip.”
“My husband ended up with C-Diff, UTI, He was neglected with clean care Medical Staff Did Not address underline issues.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
4
measures
6
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents with pressure sores (bedsores)
Residents whose walking got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns of recurring issues, with families filing 12 complaint reports that triggered federal investigations. The most persistent problems involve medication management, infection control, and pressure ulcer care, with some issues like wound care appearing multiple times across different years. While the facility corrects deficiencies when cited, the repeated nature of problems in critical care areas suggests ongoing quality challenges that families should carefully consider.
Feb 24, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Dec 19, 2025Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Jul 30, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Jul 22, 2025Complaint3
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 8, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Feb 27, 2025Routine9
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.
Ownership & Operations
Who Operates This Facility
Bruceville Terrace - D/p Snf of Methodist Hospital
nonprofit
Chain Affiliation
Commonspirit Health
19 facilities nationwide
Chain avg rating: 3.0/5 · Rank 3 of 19 (Best)
Ownership & Management
Owners
Dignity Community Care
Owner · Organization
Commonspirit Health
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
40 reviews from families & visitors
Official Website
Visit locations.dignityhealth.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
City Creek Post Acute
2.2 miNursing Home · Sacramento, CA
Carlton Plaza of Elk Grove
3.7 miAssisted Living · Elk Grove, CA
Bruceville Point
4.0 miAssisted Living · Elk Grove, CA
Capital Post Acute
4.5 miNursing Home · Sacramento, CA
Ivy Park at Sacramento
7.6 miAssisted Living · Sacramento, CA
Mercy Mcmahon Terrace
7.8 miAssisted Living · Sacramento, CA