Regency Place
Families consistently rate this highly — reviewers highlight compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.
based on 65 Google reviews
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What this means for your family
Regency Place offers an exceptional social environment and high-quality dining that can greatly improve a senior's quality of life. However, because of a highly critical review alleging severe neglect, families should perform their own unannounced visits and specifically ask about protocols for monitoring residents in the middle of the night.
Google Reviews
Google Reviews
65 reviews analyzed“Regency Place is highly regarded by families for its warm, family-like atmosphere and engaging social programming, including live entertainment and themed events. While many reviewers praise the high quality of food and the compassionate nursing staff, there are isolated but serious allegations regarding neglect and cleanliness issues that should be investigated during a visit.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive caregiving staff
- Engaging social activities and live entertainment
- High-quality, nutritious dining options
- Beautifully maintained and renovated facility
Concerns
- Serious allegations of resident neglect and safety
- Inaccurate information on website regarding respite care minimum stay
- Occasional issues with bathroom cleanliness in resident rooms
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Responds to almost all reviews with high levels of personalization, frequently using the reviewer's name and referencing specific staff members or details mentioned. Addresses negative reviews by either disputing the claims or providing a direct channel for resolution.
Questions for Your Tour
- 1I noticed how much the staff seems to value feedback from families; how do you typically incorporate resident or family suggestions into your daily care routines?
- 2The dining options look wonderful in the photos; could you tell us more about how the menus are planned to ensure they are both nutritious and varied?
- 3With the recent renovations to the facility, what are some of the favorite new common areas or features that residents enjoy most?
- 4Could you walk us through the schedule for social activities and live entertainment to see how my parent might get involved in the community?
- 5What specific protocols do you have in place to ensure resident safety and prevent any lapses in care during overnight hours?
- 6How do you manage the cleaning and upkeep of private resident bathrooms to ensure they are always kept in top condition?
Personalized based on this facility's data
Key Review Excerpts
“The staff at Regency is so kind and caring. They work to help the seniors build relationships with one another, while also building a relationship with the seniors themselves.”
“My dad has lived at Regency Place for six years. He started out in Assisted Living and was one of the first to move into the brand-new Memory Care area when it opened a year later.”
“The meals are always a hot topic as the chef there is really great! My dad never misses a meal!”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Apr 14, 2026OtherClean
FACILITY EVALUATION REPORT
Jan 28, 2026OtherClean
The inspection was an unannounced Case Management visit conducted to address an immediate exclusion order for a staff member (S1). The Licensing Program Analyst confirmed the administrator's backup designee, Rommel Aquino, has a valid certificate. No deficiencies were observed or cited during this inspection.
Oct 17, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Oct 9, 2025InspectionClean
The facility underwent an unannounced annual inspection on October 9, 2025. The inspection covered the physical plant, common areas, kitchen, and resident rooms. The report explicitly states that no deficiencies were cited during this inspection.
Sep 17, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Jul 21, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Jun 27, 2025OtherClean
The unannounced case management visit identified significant safety deficiencies related to resident elopement. Specifically, the facility failed to maintain constant supervision and awareness of the resident's whereabouts, resulting in the resident leaving the facility without staff knowledge. These findings constitute immediate health and safety risks, resulting in two Type A citations.
Mar 11, 2025ComplaintClean
This report details a complaint investigation conducted on 03/11/2025. Two allegations were investigated: staff aggression and inadequate staffing/training. Both of these allegations were found to be unsubstantiated or unfounded based on staff interviews and observations. However, the investigation did find deficiencies related to outdated resident records, specifically the Physician's Report and Life Story Books, which were substantiated.
Ownership & Operations
Who Operates This Facility
Regency Place Acquisitions Opco, Llc;northstar Sr
DAMION E. ANDERSON
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
65 reviews from families & visitors
Official Website
Visit regencyplaceseniorliving.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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