Wellsprings Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 90 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (19 vs median 7)
- High staff turnover (65%)
- High RN turnover (60%)
Below average in CO · Below recommended RN staffing · No penalties on record · Abuse citation
What this means for your family
While recent reviews highlight significant improvements in leadership and facility aesthetics, the facility has a history of serious sanitation and safety concerns. We strongly recommend that you conduct an in-person tour, specifically requesting to see the resident rooms and common areas, and ask management directly about their current pest control and housekeeping protocols.
Google Reviews
Google Reviews
90 reviews on Google“Wellsprings Care Center presents a polarized picture, with a significant influx of positive reviews in 2025 and 2026 praising new leadership and facility upgrades. However, these are contrasted by serious, recurring reports from families regarding poor sanitation, pest issues, and neglectful care, suggesting that while the environment may be improving, fundamental operational challenges persist.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and caring nursing staff
- Recent facility upgrades and renovations
- Engaging and varied activities program
- Responsive and visible leadership team
Concerns
- Poor sanitation, including reports of filth, feces, and pests (mentioned by 6 reviewers)
- Inadequate communication and difficulty reaching staff by phone (mentioned by 3 reviewers)
- Understaffing leading to slow response times for resident needs (mentioned by 4 reviewers)
- Safety issues including resident falls and lack of supervision (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 93 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the facility has undergone some recent renovations; could you walk us through the specific areas that were updated and how they improve the daily environment for residents?
- 2Given the importance of maintaining a high standard of hygiene, what are your current protocols for housekeeping and pest control to ensure the facility remains clean and comfortable?
- 3We understand that staffing levels can impact response times; what is your current process for ensuring residents receive timely assistance when they use their call lights?
- 4I see that your leadership team is very active in responding to feedback; how do you keep families updated on their loved one's care and ensure that communication remains consistent?
- 5What safety measures and supervision protocols do you have in place to help prevent resident falls and ensure everyone is monitored appropriately throughout the day?
- 6With such a varied activities program, could you share a few examples of how you tailor these events to keep residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The activities are varied and fun, and I love seeing how happy the residents are. The facility itself is clean and well-maintained, and the atmosphere is more like home than a clinical setting.”
“I have seen major changes and improvements at Wellsprings lately. The management time is obviously working very hard to improve the overall vibe. Fresh paint, new decor, open office doors for staff, visitors, and residents to visit any time.”
“They have MICE!!!! There are mice sticky traps everywhere with mice droppings!!! The poor people who are bedridden having to breathe toxic feces The floors are consistantly sticky even after someone washes them!!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
7
measures
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Wellsprings Care Center shows concerning patterns with 24 complaint-triggered deficiencies, suggesting families have repeatedly raised issues. The facility has recurring problems with protecting residents from abuse and neglect, environmental safety and cleanliness, and medication management. Most troubling, similar issues persist across multiple surveys, including recent deficiencies in January 2026 that aren't yet corrected, indicating ongoing care quality challenges families should carefully consider.
Jan 7, 2026Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 9, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Sep 11, 2025Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide or get specialized rehabilitative services as required for a resident.
Sep 11, 2025Complaint6
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Environmental Deficiencies
Have enough outside ventilation via a window or mechanical ventilation, or both.
Jun 24, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Provide care by qualified persons according to each resident's written plan of care.
Jun 4, 2025Complaint3
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Aug 7, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Aug 5, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jun 24, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jun 4, 2025Complaint
A complaint survey, prompted by #CO39923, #CO39992, #CO40085, Incident #40057, and Incident #40104 was conducted on 6/3/25 to 6/4/25. Three deficiencies were cited. Based on observations and interviews the facility failed to provide a safe, clean, sanitary and comfortable homelike environment throughout the facility in three out of four hallways. Specifically the facility failed to: -Ensure resident rooms were clean and odor free;-Ensure the residents had clean bed linens and privacy curtains; -Ensure the dining room and common areas were clean; and,-Ensure the facility was free from institutional odors.Findings include:I. Facility policy and procedureThe Homelike Environment policy, revised February 2021, was provided by the nursing home administrator (NHA) on 6/4/25 at 12:24 p.m. The policy read in pertinent part, "Residents are provided with a safe, clean, comfortable and homelike environment."The facility staff and management maximizes, to the extent possible, the characteristics of the facility that reflect a personalized, homelike setting. These characteristics included a clean, sanitary and orderly environment, clean bed and bath linens that are in good condition, and pleasa.. Based on record review and interviews, the facility failed to ensure three (#1, #2 and #5) of three residents reviewed for abuse out of 12 sample residents were kept free from abuse.Specifically, the facility failed to:-Ensure Resident #2 and Resident #5 were kept free from physical abuse from each other; and,-Ensure Resident #1 was kept free from physical abuse by Resident #2.Findings include:I. Facility policy and procedureThe Abuse policy and procedure, dated 5/3/23, was provided by the nursing home administrator (NHA) on 6/4/22 at 12:24 p.m. It revealed in pertinent part, "The facility does not condone resident abuse and shall take every precaution possible to prevent resident abuse by anyone, including staff members, other residents, volunteers, and staff of other agencies serving the resident, family members, legal guardians, resident representative, sponsors, friends, or any other individuals. If a resident experiences a behavior change resulting in aggression toward other residents, the facility will implement interventio.. Based on record review and interviews, the facility failed to notify the resident representative when there was a significant change in the resident' s condition for two (#7 and #8) of three residents reviewed out of 12 sample residents.Specifically, for Resident #7 and Resident #8, the facility failed to:-Keep the resident' s current designated representative' s name and contact information updated in the resident' s record; and,-Make additional attempts or try alternative methods to contact the representative when the representative was not reachable.Findings include:I. Facility policy and procedureThe Change of Condition policy, dated 2/29/24, was provided by the nursing home administrator (NHA) on 6/4/25 at 12:24 p.m. It read in pertinent part, "The resident, attending physician and legal representative or interested family member are notified when changes in condition or certain events occur. Communication with the IDT (interdisciplinary team) and caregivers is also important to ensure that consistency and ..
Apr 16, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Wellsprings Care Center
for profit
Ownership & Management
Owners
Wellsprings Snf Holdings LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
90 reviews from families & visitors
Official Website
Visit wellspringscarecenter.com
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
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