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Nursing HomeMedicaid Investigative

Wellsprings Care Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

3636 S Pearl St, Englewood, CO 8011381 bedsLicensed & Active
Source: CO CDPHE — view official record
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 90 Google reviews

5
4
3
2
1
Wellsprings Care Center Nursing Home in Englewood, CO — Street View
Street View

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8/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (2/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (19 vs median 7)
  • High staff turnover (65%)
  • High RN turnover (60%)

Below average in CO · Below recommended RN staffing · No penalties on record · Abuse citation

Source: Medicare data

What this means for your family

While recent reviews highlight significant improvements in leadership and facility aesthetics, the facility has a history of serious sanitation and safety concerns. We strongly recommend that you conduct an in-person tour, specifically requesting to see the resident rooms and common areas, and ask management directly about their current pest control and housekeeping protocols.

Google Reviews

Google Reviews

90 reviews on Google
Wellsprings Care Center presents a polarized picture, with a significant influx of positive reviews in 2025 and 2026 praising new leadership and facility upgrades. However, these are contrasted by serious, recurring reports from families regarding poor sanitation, pest issues, and neglectful care, suggesting that while the environment may be improving, fundamental operational challenges persist.

Quality Themes

Tap a score for details
Food2.0Staff6.0Clean3.0Activities9.0Meds2.0MemoryN/AComms3.0Value2.0

Strengths

  • Attentive and caring nursing staff
  • Recent facility upgrades and renovations
  • Engaging and varied activities program
  • Responsive and visible leadership team

Concerns

  • Poor sanitation, including reports of filth, feces, and pests (mentioned by 6 reviewers)
  • Inadequate communication and difficulty reaching staff by phone (mentioned by 3 reviewers)
  • Understaffing leading to slow response times for resident needs (mentioned by 4 reviewers)
  • Safety issues including resident falls and lack of supervision (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'16(2)'18(3)'20(1)'23(2)'25(52)'26(14)

Distribution · 93 analyzed

5
71
4
4
3
0
2
2
1
16
20 reviews posted between Aug 14, 2025Aug 15, 2025 · 20 were 5-star
10 reviews posted between Apr 1, 2026Apr 3, 2026 · 9 were 5-star

How They Respond to Reviews

90%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed the facility has undergone some recent renovations; could you walk us through the specific areas that were updated and how they improve the daily environment for residents?
  • 2Given the importance of maintaining a high standard of hygiene, what are your current protocols for housekeeping and pest control to ensure the facility remains clean and comfortable?
  • 3We understand that staffing levels can impact response times; what is your current process for ensuring residents receive timely assistance when they use their call lights?
  • 4I see that your leadership team is very active in responding to feedback; how do you keep families updated on their loved one's care and ensure that communication remains consistent?
  • 5What safety measures and supervision protocols do you have in place to help prevent resident falls and ensure everyone is monitored appropriately throughout the day?
  • 6With such a varied activities program, could you share a few examples of how you tailor these events to keep residents engaged and connected with one another?

Personalized based on this facility's data


Key Review Excerpts

The activities are varied and fun, and I love seeing how happy the residents are. The facility itself is clean and well-maintained, and the atmosphere is more like home than a clinical setting.

Family member · 2025★★★★★

I have seen major changes and improvements at Wellsprings lately. The management time is obviously working very hard to improve the overall vibe. Fresh paint, new decor, open office doors for staff, visitors, and residents to visit any time.

Visitor · 2025★★★★★

They have MICE!!!! There are mice sticky traps everywhere with mice droppings!!! The poor people who are bedridden having to breathe toxic feces The floors are consistantly sticky even after someone washes them!!

Visitor · 2026☆☆☆☆
Source: 90 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.45hrs
60%
Registered nurses for medical care
Total Nursing
3.34hrs
81%
All nurses + aides combined
Staff Turnover
55%
Lower is better (< 30% = good)
RN Turnover
57%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

10

measures

Worse Than Avg

7

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility21.8%
Worse than Avg
Here
21.8%
US
19.5%
CO
11.3%
Arapahoe
8.1%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility84.0%
Worse than Avg
Here
84.0%
US
93.4%
CO
93.6%
Arapahoe
95.7%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility5.2%
Better than Avg
Here
5.2%
US
15.3%
CO
14.4%
Arapahoe
13.9%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility13.9%
Better than Avg
Here
13.9%
US
19.4%
CO
21.7%
Arapahoe
20.7%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility6.7%
Better than Avg
Here
6.7%
US
14.4%
CO
13.8%
Arapahoe
12.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility5.2%
Better than Avg
Here
5.2%
US
12.1%
CO
8.5%
Arapahoe
7.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility13.8%
Worse than Avg
Here
13.8%
US
79.8%
CO
75.6%
Arapahoe
79.8%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility40.2%
Worse than Avg
Here
40.2%
US
81.8%
CO
76.3%
Arapahoe
82.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility4.0%
Worse than Avg
Here
4.0%
US
1.6%
CO
1.5%
Arapahoe
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

19deficiencies
Well above state avg (8.8)
24 complaint-triggered

Wellsprings Care Center shows concerning patterns with 24 complaint-triggered deficiencies, suggesting families have repeatedly raised issues. The facility has recurring problems with protecting residents from abuse and neglect, environmental safety and cleanliness, and medication management. Most troubling, similar issues persist across multiple surveys, including recent deficiencies in January 2026 that aren't yet corrected, indicating ongoing care quality challenges families should carefully consider.

Jan 7, 2026Complaint
2
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Dec 9, 2025Complaint
1
0602Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

Sep 11, 2025Routine
6
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0571Potential for harm · PatternCorrected

Resident Rights Deficiencies

Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0646Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0825Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or get specialized rehabilitative services as required for a resident.

Sep 11, 2025Complaint
6
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0923Potential for harm · IsolatedCorrected

Environmental Deficiencies

Have enough outside ventilation via a window or mechanical ventilation, or both.

Jun 24, 2025Complaint
1
0659Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Provide care by qualified persons according to each resident's written plan of care.

Jun 4, 2025Complaint
3
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

State Inspection History

State Inspections

Source: CO Dept. of Public Health & Environment

5total
1deficiencies
Aug 7, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Aug 5, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Jun 24, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Jun 4, 2025Complaint
N/A0000, 0580, 0584 and 1 more

A complaint survey, prompted by #CO39923, #CO39992, #CO40085, Incident #40057, and Incident #40104 was conducted on 6/3/25 to 6/4/25. Three deficiencies were cited. Based on observations and interviews the facility failed to provide a safe, clean, sanitary and comfortable homelike environment throughout the facility in three out of four hallways. Specifically the facility failed to: -Ensure resident rooms were clean and odor free;-Ensure the residents had clean bed linens and privacy curtains; -Ensure the dining room and common areas were clean; and,-Ensure the facility was free from institutional odors.Findings include:I. Facility policy and procedureThe Homelike Environment policy, revised February 2021, was provided by the nursing home administrator (NHA) on 6/4/25 at 12:24 p.m. The policy read in pertinent part, "Residents are provided with a safe, clean, comfortable and homelike environment."The facility staff and management maximizes, to the extent possible, the characteristics of the facility that reflect a personalized, homelike setting. These characteristics included a clean, sanitary and orderly environment, clean bed and bath linens that are in good condition, and pleasa.. Based on record review and interviews, the facility failed to ensure three (#1, #2 and #5) of three residents reviewed for abuse out of 12 sample residents were kept free from abuse.Specifically, the facility failed to:-Ensure Resident #2 and Resident #5 were kept free from physical abuse from each other; and,-Ensure Resident #1 was kept free from physical abuse by Resident #2.Findings include:I. Facility policy and procedureThe Abuse policy and procedure, dated 5/3/23, was provided by the nursing home administrator (NHA) on 6/4/22 at 12:24 p.m. It revealed in pertinent part, "The facility does not condone resident abuse and shall take every precaution possible to prevent resident abuse by anyone, including staff members, other residents, volunteers, and staff of other agencies serving the resident, family members, legal guardians, resident representative, sponsors, friends, or any other individuals. If a resident experiences a behavior change resulting in aggression toward other residents, the facility will implement interventio.. Based on record review and interviews, the facility failed to notify the resident representative when there was a significant change in the resident' s condition for two (#7 and #8) of three residents reviewed out of 12 sample residents.Specifically, for Resident #7 and Resident #8, the facility failed to:-Keep the resident' s current designated representative' s name and contact information updated in the resident' s record; and,-Make additional attempts or try alternative methods to contact the representative when the representative was not reachable.Findings include:I. Facility policy and procedureThe Change of Condition policy, dated 2/29/24, was provided by the nursing home administrator (NHA) on 6/4/25 at 12:24 p.m. It read in pertinent part, "The resident, attending physician and legal representative or interested family member are notified when changes in condition or certain events occur. Communication with the IDT (interdisciplinary team) and caregivers is also important to ensure that consistency and ..

Apr 16, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Wellsprings Care Center

Organization Type

for profit

Ownership & Management

Owners

Wellsprings Snf Holdings LLC

Owner · Organization

100%

Key personnel

Raskin, ChaimOfficer / DirectorMoskowitz, JayOfficer / DirectorValle, KarlaOfficer / DirectorBeecan Health Co LLCManagerMontoya, LourieManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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