Brookfield Health and Rehab of Cascadia
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 55 Google reviews
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What this means for your family
This facility's therapy department is highly regarded for helping patients regain mobility, and recent management changes appear to be addressing long-standing facility maintenance issues. However, families should be vigilant regarding discharge planning and medication management, as multiple reviewers have noted significant administrative failures during transitions. We recommend scheduling a tour to specifically inspect the cleanliness of the room and verify the current responsiveness of the nursing staff.
Google Reviews
Google Reviews
55 reviews on Google“Brookfield Health and Rehab of Cascadia receives polarized feedback, with many reviewers praising the dedicated therapy and nursing staff for successful rehabilitation outcomes. However, significant concerns persist regarding administrative disorganization, poor communication, and inconsistent care standards, particularly during transitions and off-hours. Families should be aware that while many report a warm and caring environment, others have cited serious issues with facility maintenance and responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Warm, compassionate nursing and care staff
- Recent facility aesthetic updates
- Strong wound care outcomes
Concerns
- Poor administrative communication and discharge planning (mentioned by 4 reviewers)
- Slow response times to call lights and patient needs (mentioned by 3 reviewers)
- Inconsistent or poor quality of food (mentioned by 3 reviewers)
- Facility maintenance issues (plumbing, HVAC, cleanliness) (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 55 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I understand the facility has recently undergone aesthetic updates; could you show me some of the renovated areas and explain how you are currently addressing ongoing maintenance needs like HVAC and plumbing?
- 2Since physical and occupational therapy are known strengths here, how do you integrate those sessions into a resident's daily routine to ensure they stay active?
- 3I’ve heard great things about the compassion of your nursing staff, but could you walk me through your process for monitoring and responding to call lights to ensure residents get timely assistance?
- 4We are interested in the dining experience; what steps are you taking to improve the variety and quality of the meals provided to residents?
- 5Regarding administrative communication, what is the best way for family members to stay updated on their loved one’s care plan and discharge progress?
- 6With your focus on wound care, what is your protocol for managing complex medical needs and ensuring consistent communication with families during an emergency?
Personalized based on this facility's data
Key Review Excerpts
“The therapy department has been amazing with her. After 2 weeks she is completely healed and walking again. She feels so strong and empowered.”
“The care my dad received while here was EXCEPTIONAL. It is recently under new management, within the last 2-3 months, & they are making many positive changes & updates.”
“I would NOT RECOMMEND your loved one move here, under any circumstances. I am a health care professional and frequently visit this facility and am appalled at the lack of basic care, the number of medication errors, amount of time to respond to call lights and staffing shortage.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
4
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple reports triggering 13 complaint investigations across this facility's recent surveys, revealing recurring problems in medication management, abuse/neglect prevention, and safety oversight. The most concerning pattern involves repeated medication errors, inadequate protection from accidents, and failures to properly report and respond to abuse allegations. While all deficiencies show correction dates, the persistent nature of core care issues—particularly around medication safety and resident protection—suggests ongoing challenges that families should carefully investigate before considering placement.
Jun 9, 2025Complaint2
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
May 7, 2025Routine20
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Apr 18, 2025Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Aug 6, 2024Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Jul 11, 2024Routine16
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Construction Deficiencies
Meet other general requirements.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Jul 11, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Federal Penalties
Fine
Apr 18, 2025
$15,935
Ownership & Operations
Who Operates This Facility
Brookfield Health and Rehab of Cascadia
for profit
Chain Affiliation
Cascadia Healthcare
44 facilities nationwide
Chain avg rating: 3.2/5 · Rank 21 of 43
Ownership & Management
Owners
Cascadia Washington Operations LLC
Owner · Organization
Cascadia Hc Group LLC
Owner (parent company) · Organization
Cascadia Healthcare LLC
Owner (parent company) · Organization
Cascadia Holdco LLC
Owner (parent company) · Organization
Hammond, Owen
Owner (parent company)
Laforte, Stephen
Owner (parent company)
Nelson, Timothy
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
55 reviews from families & visitors
Official Website
Visit brookfieldhealthandrehab.com
Medicare data downloads
Original nursing home datasets
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