Orchards Highlands Enhanced Services Facility INC
Limited public data on Orchards Highlands Enhanced Services Facility INC. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 7 Google reviews
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What this means for your family
This facility is highly regarded for its compassionate nursing staff and its ability to help residents gain independence through professional guidance. However, because one reviewer reported a very negative interaction with the owner, families should prioritize meeting with management during their tour to ensure communication styles align with their needs.
Google Reviews
Google Reviews
7 reviews on Google“Families can expect a compassionate environment with professional nursing staff and a focus on helping residents achieve independence. While some reviewers praise the quality of the food and the dedication of the leadership, there is a notable instance of a highly negative interaction with management.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate nursing and CNA staff
- Professional on-site counseling
- Supportive leadership and CEOs
- Quality food prepared by an on-site chef
Rating Trends
Tap a year to see what changed
Distribution · 7 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With such a small capacity of 12 residents, how does your team ensure that each person receives highly personalized attention during meal times?
- 2We were so happy to hear about the quality of the food; could you tell us more about how the on-site chef plans the weekly menus?
- 3It's wonderful that you have professional on-site counseling available; how does that service integrate into the residents' emotional well-being?
- 4How do the nursing and CNA staff coordinate with the leadership team to handle any sudden changes in a resident's medical needs?
- 5What kind of daily activities or social outings does the chef and staff organize to keep the residents engaged with one another?
- 6In the event of a medical emergency during the night, what is the specific protocol for contacting the nursing staff and the family?
Personalized based on this facility's data
Key Review Excerpts
“This facility has provided and continues to provide the best service that I could ask for in keeping my adult son safe and functioning to the best of his ability.”
“This program helps residents prepare themselves for a brighter future with much compassion with a professional counselor on a site a wonderful Nursing staff and CNA s to help with their everyday living and guidance to be as independent as they can be”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Sep 17, 2025FireCleanReport
No violations were observed during this inspection.
Aug 28, 2025InspectionCleanReport
The Department completed a full inspection and found no deficiencies.
Oct 5, 2023Inspection
A follow-up inspection on 11/28/2023 confirmed that WAC 388-107-1600-3-a was corrected. Additionally, a consultation was provided regarding WAC 388-107-0970 (Sinks Water temperature) which was corrected prior to the full inspection.
Facility failed to ensure fire extinguishers were inspected monthly for August and September 2023.
Jul 28, 2023Fire
The inspection report dated 07/28/2023 confirms that all violations noted during previous related inspection(s) (conducted 06/21/2023) have been corrected.
Facility failed to provide fire drills for 2022.
Facility failed to provide monthly fire extinguisher inspections.
Facility failed to provide monthly carbon monoxide detector testing.
Facility failed to provide annual testing of emergency lighting.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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