Mallard Landing Senior Assisted Living Community
Families consistently rate this highly — reviewers highlight warm, attentive, and caring staff. Schedule a visit to confirm the fit.
based on 42 Google reviews
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What this means for your family
Mallard Landing is highly regarded for its vibrant social atmosphere and kind staff, making it a popular choice for independent and assisted living. However, because one reviewer reported a critical delay in emergency response, we strongly advise families to ask for a demonstration of their emergency call system and to clarify the specific staffing protocols for night and weekend shifts.
Google Reviews
Google Reviews
42 reviews on Google“Mallard Landing is widely praised by families and residents for its warm, community-focused environment and dedicated staff who foster meaningful friendships among seniors. While the vast majority of reviews are highly positive, one critical report from 2021 alleged severe neglect and dangerously slow response times to medical alerts, highlighting a potential discrepancy in care consistency.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive, and caring staff
- Strong sense of community and friendship
- Clean and well-maintained facility
- Engaging activities and social events
Concerns
- Slow response times to medical alert calls (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 48 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that Mallard Landing is very active on Google; how does that sense of community and friendship translate into the daily social calendar for new residents?
- 2With a capacity of 75 residents, how does the staff ensure that every resident receives the same level of warm, attentive care throughout the day?
- 3We understand that timely assistance is vital; what is the current protocol and expected response time when a resident uses their medical alert system?
- 4The facility is consistently praised for being clean and well-maintained; could you walk us through the routine maintenance and housekeeping schedule for individual apartments?
- 5Since you are very engaged with feedback online, how do you typically incorporate family suggestions or resident input into your activity planning?
- 6What specific steps are taken to help new residents integrate into the existing social groups so they feel at home as quickly as possible?
Personalized based on this facility's data
Key Review Excerpts
“The staff at Mallard Landing were extremely kind and attentive toward my mom and our family while she was under hospice care. I would recommend this facility to anyone looking for a safe, friendly assisted living home.”
“The facility was always bright, cheerful and clean. The staff were kind and loving. The residents were friendly and caring. During her final days her care was their top priority.”
“She has new friends, plays cards nearly every day, enjoys meals in the dining room, is encouraged to be out and about as much as possible. She has a small studio that we’ve decorated and she feels at home there.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Jul 3, 2025Inspection
A separate follow-up letter dated 08/07/2025 confirms that the deficiencies for WAC 388-78A-24701-1, 388-78A-2950-6, and 388-78A-2480-1 were corrected.
Facility failed to complete TB testing for 2 of 3 sampled staff within three days of hire.
Facility failed to complete a character, competence and suitability (CCS) review for a staff member with a non-disqualifying criminal conviction.
Hot water temperatures in resident sinks measured outside the required 105F-120F range (131F, 93.8F, and 122.4F).
May 16, 2025Fire
The facility status is listed as 'Disapproved' as of the 05/16/2025 re-inspection.
Failure to maintain inventory and provide annual inspection of fire resistance-rated construction.
Multiple doors throughout building found with excessive gaps.
Facility failed to provide 4 year fire damper inspection report.
Smoke detector sensitivity testing pending.
May 16, 2025Fire
Facility status is Disapproved as of the 05/16/2025 re-inspection.
Facility failed to provide 4 year fire damper inspection report.
Annual inspection of fire resistance-rated construction was required.
Multiple doors throughout building found with excessive gaps.
May 7, 2025Investigation
A follow-up inspection on 07/31/2025 (documented in a separate cover letter) found no further deficiencies.
The facility failed to maintain compliance with Washington State Patrol Fire Protection Bureau requirements regarding fire door gaps, fire door obstructions, fire damper inspections, and smoke detector sensitivity checks.
Feb 20, 2025Fire
Facility status is Disapproved as of the 02/20/2025 re-inspection.
Multiple doors throughout building found with excessive gap. Fire doors shall have accessories removed such as wreaths.
Facility failed to provide 4 year fire damper inspection report.
Smoke detector sensitivity shall be checked within one year after installation of new device.
Annual inspection of fire resistance-rated construction shall be conducted.
Portable heater compliance check.
Oct 10, 2024Investigation
Follow-up inspection on 11/20/2024 found no deficiencies and that WAC 388-78A-2305 was corrected.
Facility failed to monitor food temperatures, kitchen cleaning routines were not followed (mold-like substance in refrigerator), and food items were improperly labeled/undated.
—FireCleanReport
No violations were observed during this inspection.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
42 reviews from families & visitors
Official Website
Visit cogirusa.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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